Customer Service Traffic Manager, Call Center Salary (United States)

A Customer Service Traffic Manager, Call Center earns an average salary of $50,938 per year.
Customer Service Traffic Manager, Call Center Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$39,180 - $75,000
(Median)
39K
51K
65K
75K
MEDIAN: $50,938
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$27K$54K$81K
Salary
$39,180 - $75,000  
   
Bonus
$-0.50 - $14,701  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,883 - $78,455  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 33
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Job Description for Customer Service Traffic Manager, Call Center

  • Collect data on call center traffic and identify trends in call center volume.
  • Propose methods for improving call center efficiency.
  • Analyze call volume patterns to determine optimum staffing levels and work schedules.

Customer Service Traffic Manager, Call Center Job Listings

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Job Satisfaction

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Extremely satisfied
Rated 5 out of 5 based on 4 votes.

Gender

Female
68%
female alumni
 
Male
32%
male alumni

Years of Experience

1-4 years
18%
5-9 years
30%
10-19 years
33%
20 years or more
18%

Common Health Benefits

medical benefits Medical: 86% dental benefits Dental: 59%
vision benefits Vision: 48% employee benefits None: 14%
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