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Customer Service Traffic Manager, Call Center Salary

A Customer Service Traffic Manager, Call Center earns an average salary of $63,295 per year.

$39,199 - $77,281
MEDIAN: $63,295

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
$39,199 - $77,281  
$400.00 - $5,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
$35,235 - $114,221  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 17

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Job Description for Customer Service Traffic Manager, Call Center

  • Collect data on call center traffic and identify trends in call center volume.
  • Propose methods for improving call center efficiency.
  • Analyze call volume patterns to determine optimum staffing levels and work schedules.

Customer Service Traffic Manager, Call Center Job Listings

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Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 3 votes.


79 %
21 %

Years of Experience

1-4 years
5-9 years
10-19 years
20 years or more

Common Health Benefits

medical benefits Medical: 82% dental benefits Dental: 59%
vision benefits Vision: 53% employee benefits None: 18%