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Customer Service Traffic Manager, Call Center Salary

A Customer Service Traffic Manager, Call Center earns an average salary of $63,295 per year.
$39,199 - $77,281
(Median)
39K
63K
70K
77K
MEDIAN: $63,295
10%
50%
75%
90%

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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Salary
$39,199 - $77,281  
   
Bonus
$400.00 - $5,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,235 - $114,221  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 17
United States (change)

Job Description for Customer Service Traffic Manager, Call Center

  • Collect data on call center traffic and identify trends in call center volume.
  • Propose methods for improving call center efficiency.
  • Analyze call volume patterns to determine optimum staffing levels and work schedules.

Customer Service Traffic Manager, Call Center Job Listings

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Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 3 votes.

Gender

Female
79 %
Male
21 %

Years of Experience

1-4 years
15%
5-9 years
25%
10-19 years
45%
20 years or more
15%

Common Health Benefits

medical benefits Medical: 82% dental benefits Dental: 59%
vision benefits Vision: 53% employee benefits None: 18%