Customer Service Traffic Supervisor, Call Center Average Salary

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Customer Service Traffic Supervisor, Call Center Tasks

  • Communicates, implements and interprets new and existing policies and procedures to staffs within the department.
  • Supervises the day-to-day activities of customer service department within established policies and procedures.
  • Responsible for the staffing level of the department.
  • Recommends solutions for customers complaints.
  • Coordinates with other departments to resolve issues involving the customer services department.

Key Stats

040
1-4 years
40%
10-19 years
20%
20 years or more
40%

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