Customer Service Traffic and Scheduling Assistant, Call Center Salary

The average rate for a Customer Service Traffic and Scheduling Assistant, Call Center is $14.52 per hour. Most people with this job move on to other positions after 20 years in this field.

$7.46 - $23.49
$7
$15
$23
MEDIAN: $14.52
10%
50%
90%

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National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$7.46 - $23.49  
   
Overtime
$16.50  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$15,539 - $48,401  
   
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 12

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Job Description for Customer Service Traffic and Scheduling Assistant, Call Center

  • Assists in the processing and generating of reports with regards to call volume, scheduling, staffing and workload.
  • Provide assistance to the day-to-day operations of the call center.
  • Assists in administrative support of the department, including filing, photocopying, faxing and sorting, distributing of mail.

Customer Service Traffic and Scheduling Assistant, Call Center Job Listings

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Key Stats for Customer Service Traffic and Scheduling Assistant, Call Center

Less than 1 year
15%
1-4 years
46%
5-9 years
8%
10-19 years
31%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Traffic and Scheduling Assistant, Call Center Salaries

Experienced
▲6%

National Average
$31,000

Entry-Level
▼5%

Years of Experience

Less than 1 year
15%
1-4 years
46%
5-9 years
8%
10-19 years
31%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 50%
vision benefits
Vision: 38%
no benefits
None: 25%