Customer Service Traffic and Scheduling Assistant, Call Center Salary

The average rate for a Customer Service Traffic and Scheduling Assistant, Call Center is $13.78 per hour. Most people with this job move on to other positions after 20 years in this field.

$10.12 - $18.12
(Median)
$10
$14
$18
MEDIAN: $13.00
10%
50%
90%

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National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$8$16$24
Hourly Rate
$10.12 - $18.12  
   
Overtime
$18.62 - $23.38  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Bonus
$0.00 - $500  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,478 - $40,097  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 28

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Job Description for Customer Service Traffic and Scheduling Assistant, Call Center

  • Assists in the processing and generating of reports with regards to call volume, scheduling, staffing and workload.
  • Provide assistance to the day-to-day operations of the call center.
  • Assists in administrative support of the department, including filing, photocopying, faxing and sorting, distributing of mail.

Customer Service Traffic and Scheduling Assistant, Call Center Job Listings

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United States (change)

Experience Affects Customer Service Traffic and Scheduling Assistant, Call Center Salaries

Experienced
up arrow 6%

National Average
$31,000

Entry-Level
up arrow 8%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 9 votes.

Gender

Female
80 %
Male
20 %

Years of Experience

1-4 years
43%
5-9 years
23%
10-19 years
23%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 79% dental benefits Dental: 71%
vision benefits Vision: 46% employee benefits None: 21%