Customer Service Traffic and Scheduling Manager, Call Center Salary (United States)

The average pay for a Customer Service Traffic and Scheduling Manager, Call Center is $49,886 per year. Experience has a moderate effect on income for this job.
Customer Service Traffic and Scheduling Manager, Call Center Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$32,411 - $74,521
(Median)
32K
50K
63K
75K
MEDIAN: $49,885
10%
50%
75%
90%
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Customer Service Traffic and Scheduling Manager, Call Center Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$10.10 - $23.83
(Median)
10
12
15
19
24
MEDIAN: $14.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25K$50K$75K
Salary
$32,411 - $74,521  
   
Bonus
$98.63 - $11,675  
Profit Sharing
$406.95 - $2,916  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,306 - $74,670  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 138
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$13$26$39
Hourly Rate
$10.10 - $23.83  
   
Overtime
$16.40 - $30.20  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Bonus
$98.63 - $11,675  
   
Profit Sharing
$406.95 - $2,916  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,306 - $74,670  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 138
Is Customer Service Traffic and Scheduling Manager, Call Center your job title? Get a personalized salary report!
Location:
United States (change)
Years in Field/Career:
Job Description for Customer Service Traffic and Scheduling Manager, Call Center
  • Manages day-to-day activities related to the traffic flow of the organization's call center/customer service operations.
  • Work with other peers within the call center/customer service function to ensure meeting productivity goals.
  • Manages day to day activities related to traffic and scheduling within the call center/cutomer services operation.
  • Develops and establishes standards and operational procedures for the department.

Customer Service Traffic and Scheduling Manager, Call Center Job Listings

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Popular Skills for Customer Service Traffic and Scheduling Manager, Call Center
Pay by Experience Level for Customer Service Traffic and Scheduling Manager, Call Center
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Related Job Salaries

Experience Affects Customer Service Traffic and Scheduling Manager, Call Center Salaries

Late-Career
up arrow 26%
Experienced
up arrow 12%
National Average
$46,000
Entry-Level
up arrow 19%

Skills That Affect Customer Service Traffic and Scheduling Manager, Call Center Salaries

National Average
$46,000
Microsoft Office
up arrow 2%
Windows Operating System General Use
up arrow 10%
Microsoft Word
up arrow 10%
Job Satisfaction
Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 26 votes.
Gender
Female
70%
female alumni
 
Male
30%
male alumni
Years of Experience
1-4 years
30%
5-9 years
23%
10-19 years
33%
20 years or more
14%
Common Health Benefits
medical benefits Medical: 77% dental benefits Dental: 71%
vision benefits Vision: 61% employee benefits None: 19%
Find Out Exactly What You Should Be Paid
Job Title:
Years in Field/Career:
Location:
United States (change)
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