A Customer Service Traffic and Scheduling Supervisor, Call Center earns an average salary of $44,056 per year.
Customer Service Traffic and Scheduling Supervisor, Call Center Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$29,609 - $58,092
(Median)
30K
38K
44K
50K
58K
MEDIAN: $44,056
10%
25%
50%
75%
90%
Add this chart to your site
Customer Service Traffic and Scheduling Supervisor, Call Center Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$8.71 - $20.18
(Median)
8
14
16
18
20
MEDIAN: $15.00
10%
25%
50%
75%
90%
Add this chart to your site

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Salary
$29,609 - $58,092  
   
Bonus
$0.00 - $7,973  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,057 - $58,115  
PayScale
Country: United States | Currency: USD | Updated: 23 Apr 2014 | Individuals Reporting: 82
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$8.71 - $20.18  
   
Overtime
$15.95 - $30.10  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $7,973  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,057 - $58,115  
PayScale
Country: United States | Currency: USD | Updated: 23 Apr 2014 | Individuals Reporting: 82
Is Customer Service Traffic and Scheduling Supervisor, Call Center your job title? Get a personalized salary report!
Location:
United States (change)
Years in Field/Career:

Customer Service Traffic and Scheduling Supervisor, Call Center Job Listings

Search for more jobs:
job title / company
location
Job Description for Customer Service Traffic and Scheduling Supervisor, Call Center
  • Ensure the timeliness and data integrity of reports generated by the analysts.
  • Oversees the timely delivery of reports related to call volume and staff scheduling within the call center/customer support operations.
  • Oversees the timely delivery of reports related to call volume within the call center/customer support operations.
  • Supervises employees performing analytical functions on data related to call volume.
  • Supervises employees who analyze data related to call volume, scheduling and staffing of the call center/customer services operations.
Related Job Salaries
Job Satisfaction
Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 9 votes.
Gender
Female
61%
female alumni
 
Male
39%
male alumni
Years of Experience
Less than 1 year
2%
1-4 years
34%
5-9 years
22%
10-19 years
23%
20 years or more
18%
Common Health Benefits
medical benefits Medical: 80% dental benefits Dental: 74%
vision benefits Vision: 62% employee benefits None: 19%
Find Out Exactly What You Should Be Paid
Job Title:
Years in Field/Career:
Location:
United States (change)
- OR -