Entry-Level Customer Service Trainer, Call Center Salary

An Entry-Level Customer Service Trainer, Call Center earns an average wage of $14.97 per hour.

$27,937 - $52,207
$28K
$40K
$52K
MEDIAN: $39,531
10%
50%
90%

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$9.54 - $19.57
$9
$15
$20
MEDIAN: $15.23
10%
50%
90%

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$0$52K
Salary $27,937 - $52,207
Bonus $0.00 - $4,872
Profit Sharing $1,350
Commission $5,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,296 - $49,532
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 135
Hourly Data $0$30
Hourly Rate $9.54 - $19.57
Hourly Tips $0.05
Overtime $15.15 - $30.91
Annual Data $0$49K
Bonus $0.00 - $4,872
Commission $5,000
Profit Sharing $1,350
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,296 - $49,532
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 155

Find Out Exactly What You Should Be Paid

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Customer Service Trainer, Call Center Job Listings

Popular Employer Salaries for Customer Service Trainer, Call Center

Pay Difference by Location

National Average: $35,521

Larger city markers indicate a job is popular in that location.

Customer Service Trainer, Call Center Advice

Q: What do you wish you knew about your job when you first started out?

Customer Service Trainer, Call Center in St. Joseph:
"Care, Passion, Flexibility and Entertainer."
You need a passion for the agent's success. You need to care about what level of performance the agents perform at and what level you are expected to perform. Trainers need to be flexible. You may have a class that may get cancelled/switched due to staffing needs. You may need to train today on first shift, next day on second shift and then back to first. The last point is you need to be an entertainer. If you keep them engaged and interactive, you can teach them. This does not mean that you are to be a comedian or a stage performer, but have a sense of humor and craft the art of performance. You will train accounts that may not be your favorite, but you have to sell the agents that it is the best and they will be the best.

Key Stats for Customer Service Trainer, Call Center

Gender

Female
72 %
Male
28 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 66 votes.
Less than 1 year
4%
1-4 years
78%
5-9 years
19%
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Location:
Years in Fields/Career:
United States (change)

Skills That Affect Customer Service Trainer, Call Center Salaries


National Average
$36,000

▼2%


Oral / Verbal Communication
▼6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 66 votes.

Gender

Female
72 %
Male
28 %

Common Health Benefits

medical benefits
Medical: 73%
dental benefits
Dental: 69%
vision benefits
Vision: 64%
no benefits
None: 24%
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