Customer Service Trainer, Call Center with Training Program Development Skills Salary

Call Center Customer Service Trainers with Training Program Development skills are not likely to strike it rich; they only make around $41K annually on average. Compensation for this group is mainly affected by location, but years of experience and the particular employer are influential factors as well. For the most part, Call Center Customer Service Trainers with Training Program Development skills enjoy their work and report high levels of job satisfaction. Women make up the majority of Call Center Customer Service Trainers with Training Program Development skills (65 percent) who completed the questionnaire. Although just over a fifth lack health benefits of any kind, a strong majority do enjoy medical insurance, and a fair number get dental coverage, too. The data for this snapshot was collected from individuals who took PayScale's salary survey.

$29,836 - $57,148
$30K
$41K
$57K
MEDIAN: $41,380
10%
50%
90%

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$11.67 - $20.22
$12
$16
$20
MEDIAN: $15.90
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$29,836 - $57,148  
   
Bonus
$0.00 - $5,932  
Profit Sharing
$800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,641 - $54,462  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 119
© PayScale, Inc. @ www.payscale.com
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$11.67 - $20.22  
   
Overtime
$14.79 - $28.20  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$0.00 - $5,932  
   
Profit Sharing
$800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,641 - $54,462  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 104
© PayScale, Inc. @ www.payscale.com

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Pay by Experience Level for Customer Service Trainer, Call Center

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Call Center Customer Service Trainers with Training Program Development skills with a lot of experience do not necessarily enjoy more money. The average worker who claims fewer than five years of experience earns around $36K. In contrast, however, individuals who report five to 10 years in this occupation see a much larger median of $40K. On average, Call Center Customer Service Trainers with Training Program Development skills make $41K following one to two decades on the job. Veterans who have worked for more than two decades do tend to make the most in the end; the median pay for this group is $43K.

Key Stats for Customer Service Trainer, Call Center

Gender

Female
65 %
Male
35 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 49 votes.
Less than 1 year
1%
1-4 years
54%
5-9 years
25%
10-19 years
15%
20 years or more
4%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Trainer, Call Center Salaries

Late-Career
▲13%

Experienced
▲9%

Mid-Career
▲6%

National Average
$38,000

▼6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 49 votes.

Gender

Female
65 %
Male
35 %

Years of Experience

Less than 1 year
1%
1-4 years
54%
5-9 years
25%
10-19 years
15%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 71%
vision benefits
Vision: 67%
dental benefits
None: 22%
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