Customer Service Trainer, Call Center with Training Program Development Skills Salary

It's impossible to make it big as a Call Center Customer Service Trainers with Training Program Development skills ; the average employee scrapes together only around $42K per year. Location and experience level each impact pay for this group, with the former having the largest influence. There are more female Call Center Customer Service Trainers with Training Program Development skills who answered the questionnaire than male, making up 64 percent. Not all workers are lucky enough to have benefits; in fact, approximately one-fifth are without coverage. Medical insurance is claimed by a fair number and dental insurance is reported by a strong majority. Most Call Center Customer Service Trainers with Training Program Development skills like their work and job satisfaction is high. This report is based on answers to PayScale's salary questionnaire.

$29,915 - $56,921
$30K
$42K
$57K
MEDIAN: $41,810
10%
50%
90%

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$11.70 - $20.18
$12
$16
$20
MEDIAN: $15.73
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$29,915 - $56,921  
   
Bonus
$0.00 - $5,872  
Profit Sharing
$800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,522 - $54,390  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 124
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$11.70 - $20.18  
   
Overtime
$15.10 - $29.78  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$0.00 - $5,872  
   
Profit Sharing
$800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,522 - $54,390  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 107

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Pay by Experience Level for Customer Service Trainer, Call Center

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Call Center Customer Service Trainers with Training Program Development skills do not generally earn higher incomes from more experience in the field. Salaries of relatively inexperienced workers fall in the neighborhood of $36K, but folks who have racked up five to 10 years see a notably higher median of $40K. Call Center Customer Service Trainers with Training Program Development skills see a median salary of $42K after reaching one to two decades on the job. In the end, the overall pattern seems to be that more experience generally corresponds to higher pay; a Call Center Customer Service Trainer with more than 20 years of experience can earn $45K on average.

Key Stats for Customer Service Trainer, Call Center

Gender

Female
64 %
Male
36 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 54 votes.
053
Less than 1 year
2%
1-4 years
54%
5-9 years
25%
10-19 years
14%
20 years or more
5%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Trainer, Call Center Salaries

Late-Career
up arrow 18%

Experienced
up arrow 9%

Mid-Career
up arrow 6%

National Average
$38,000

Entry-Level
up arrow 6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 54 votes.

Gender

Female
64 %
Male
36 %

Years of Experience

Less than 1 year
2%
1-4 years
54%
5-9 years
25%
10-19 years
14%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 71%
vision benefits
Vision: 67%
dental benefits
None: 21%
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