Customer Service Trainer, Call Center with Training Program Development Skills Salary

Call Center Customer Service Trainers with Training Program Development skills are not likely to strike it rich; they only make around $41K per year on average. Residence is the biggest factor affecting pay for this group, followed by experience level and the specific company. Most Call Center Customer Service Trainers with Training Program Development skills report high levels of job satisfaction. Not all workers are lucky enough to have benefits; in fact, nearly one in five are without coverage. Medical insurance is claimed by a fair number and dental insurance is reported by a strong majority. The majority of Call Center Customer Service Trainers with Training Program Development skills (66 percent) who took the survey are female. This snapshot results from replies to PayScale's salary survey.

$29,525 - $56,841
$30K
$41K
$57K
MEDIAN: $41,327
10%
50%
90%

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$11.54 - $20.23
$12
$16
$20
MEDIAN: $15.90
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$29,525 - $56,841  
   
Bonus
$50.00 - $5,932  
Profit Sharing
$800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,716 - $54,501  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 123
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$11.54 - $20.23  
   
Overtime
$14.90 - $30.44  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$50.00 - $5,932  
   
Profit Sharing
$800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,716 - $54,501  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 105

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Pay by Experience Level for Customer Service Trainer, Call Center

Pay by Experience for a Customer Service Trainer, Call Center has a positive trend. An entry-level Customer Service Trainer, Call Center with less than 5 years of experience can expect to earn an average total compensation of $36,000 based on 146 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Trainer, Call Center with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $40,000 based on 72 salaries. An experienced Customer Service Trainer, Call Center which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $41,000 based on 38 salaries. A Customer Service Trainer, Call Center with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $43,000 based on 10 salaries.

Key Stats for Customer Service Trainer, Call Center

Gender

Female
66 %
Male
34 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 53 votes.
Less than 1 year
2%
1-4 years
52%
5-9 years
27%
10-19 years
15%
20 years or more
4%
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Years in Fields/Career:
United States (change)

Experience Affects Customer Service Trainer, Call Center Salaries

Late-Career
▲13%

Experienced
▲8%

Mid-Career
▲6%

National Average
$38,000

▼6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 53 votes.

Gender

Female
66 %
Male
34 %

Years of Experience

Less than 1 year
2%
1-4 years
52%
5-9 years
27%
10-19 years
15%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 71%
vision benefits
Vision: 68%
no benefits
None: 21%
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