Customer Service Training Manager, Call Center Salary

The average salary for a Customer Service Training Manager, Call Center is $49,435 per year. Most people move on to other jobs if they have more than 20 years' experience in this career. Experience has a moderate effect on pay for this job.

$30,975 - $72,955

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$10.07 - $31.32

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25K$50K$75K
Salary
$30,975 - $72,955  
   
Bonus
$0.00 - $9,453  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,438 - $73,951  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 64
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$10.07 - $31.32  
   
Overtime
$14.87 - $20.64  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$0.00 - $9,453  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,438 - $73,951  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 22
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Job Description for Customer Service Training Manager, Call Center

  • Keeps abreast of training methods, techniques acquired by competitors.
  • Manages the training programs of the call center/customer service operations.
  • Develops, establishes and implements training programs to increase the efficiency of the operations.

Customer Service Training Manager, Call Center Job Listings

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Experience Affects Customer Service Training Manager, Call Center Salaries

Experienced
up arrow 16%

Mid-Career
up arrow 2%

National Average
$46,000

Entry-Level
up arrow 16%

Skills That Affect Customer Service Training Manager, Call Center Salaries

Microsoft Office
0%

National Average
$46,000

Microsoft Word
up arrow 2%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 16 votes.

Gender

Female
72 %
Male
28 %

Years of Experience

Less than 1 year
2%
1-4 years
26%
5-9 years
24%
10-19 years
31%
20 years or more
16%

Common Health Benefits

medical benefits Medical: 74% dental benefits Dental: 73%
vision benefits Vision: 53% employee benefits None: 17%
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