Customer Service Training Manager, Call Center Salary (United States)

The average salary for a Customer Service Training Manager, Call Center is $48,376 per year. Most people move on to other jobs if they have more than 20 years' experience in this career. Experience has a moderate effect on pay for this job.
Customer Service Training Manager, Call Center Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$30,633 - $70,624
(Median)
31K
37K
48K
57K
71K
MEDIAN: $48,376
10%
25%
50%
75%
90%
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Customer Service Training Manager, Call Center Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$9.89 - $29.73
(Median)
9
13
18
30
MEDIAN: $15.00
10%
25%
75%
90%
Add this chart to your site

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25K$50K$75K
Salary
$30,633 - $70,624  
   
Bonus
$0.00 - $8,940  
Profit Sharing
$462.50 - $10,625  
Commission
$1,000 - $7,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,751 - $73,493  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 160
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$13$26$39
Hourly Rate
$9.89 - $29.73  
   
Overtime
$8.35 - $37.05  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Bonus
$0.00 - $8,940  
   
Commission
$1,000 - $7,500  
Profit Sharing
$462.50 - $10,625  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,751 - $73,493  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 160
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United States (change)
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Job Description for Customer Service Training Manager, Call Center

  • Keeps abreast of training methods, techniques acquired by competitors.
  • Manages the training programs of the call center/customer service operations.
  • Develops, establishes and implements training programs to increase the efficiency of the operations.

Customer Service Training Manager, Call Center Job Listings

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Popular Skills for Customer Service Training Manager, Call Center

Related Job Salaries

Experience Affects Customer Service Training Manager, Call Center Salaries

Experienced
up arrow 9%
National Average
$48,000
Mid-Career
up arrow 1%
Entry-Level
up arrow 19%

Skills That Affect Customer Service Training Manager, Call Center Salaries

National Average
$48,000
Windows Operating System General Use
up arrow 3%
Microsoft Office
up arrow 5%
Microsoft Word
up arrow 7%

Job Satisfaction

Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 35 votes.

Gender

Female
71%
female alumni
 
Male
29%
male alumni

Years of Experience

Less than 1 year
2%
1-4 years
24%
5-9 years
29%
10-19 years
34%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 77% dental benefits Dental: 71%
vision benefits Vision: 54% employee benefits None: 19%
Find Out Exactly What You Should Be Paid
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