Customer Service Training Manager, Call Center Salary

A Customer Service Training Manager, Call Center earns an average salary of $48,993 per year. People in this job generally don't have more than 20 years' experience.

$30,882 - $72,581
(Median)
$31K
$49K
$73K
MEDIAN: $48,993
10%
50%
90%

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$10.07 - $48.48
(Median)
$10
$15
$48
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25K$50K$75K
Salary
$30,882 - $72,581  
   
Bonus
$0.00 - $9,539  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,778 - $74,532  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 67
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17$34$51
Hourly Rate
$10.07 - $48.48  
   
Overtime
$14.74 - $21.00  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $9,539  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,778 - $74,532  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 22
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Job Description for Customer Service Training Manager, Call Center

  • Keeps abreast of training methods, techniques acquired by competitors.
  • Manages the training programs of the call center/customer service operations.
  • Develops, establishes and implements training programs to increase the efficiency of the operations.

Customer Service Training Manager, Call Center Job Listings

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Experience Affects Customer Service Training Manager, Call Center Salaries

Experienced
up arrow 13%

Mid-Career
up arrow 5%

National Average
$47,000

Entry-Level
up arrow 14%

Skills That Affect Customer Service Training Manager, Call Center Salaries

Microsoft Office
0%

National Average
$47,000

Microsoft Word
up arrow 2%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 16 votes.

Gender

Female
73 %
Male
27 %

Years of Experience

Less than 1 year
2%
1-4 years
26%
5-9 years
25%
10-19 years
31%
20 years or more
16%

Common Health Benefits

medical benefits Medical: 74% dental benefits Dental: 72%
vision benefits Vision: 53% employee benefits None: 18%
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