Customer Service Training Manager, Call Center Salary (United States)

A Customer Service Training Manager, Call Center earns an average salary of $49,386 per year. People in this job generally don't have more than 20 years' experience.
Customer Service Training Manager, Call Center Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$30,455 - $71,881
(Median)
30K
38K
49K
58K
72K
MEDIAN: $49,386
10%
25%
50%
75%
90%
Add this chart to your site: 640px    300px
Customer Service Training Manager, Call Center Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$9.81 - $31.79
(Median)
9
15
18
32
MEDIAN: $15.00
10%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25K$50K$75K
Salary
$30,455 - $71,881  
   
Bonus
$0.00 - $8,363  
Commission
$1,000 - $7,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,480 - $74,269  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 106
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$13$26$39
Hourly Rate
$9.81 - $31.79  
   
Overtime
$8.24 - $34.46  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Bonus
$0.00 - $8,363  
   
Commission
$1,000 - $7,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,480 - $74,269  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 30
Is Customer Service Training Manager, Call Center your job title? Get a personalized salary report!
Location:
Years in Field/Career:
Location:
Years in Field/Career:
United States (change)

Job Description for Customer Service Training Manager, Call Center

  • Keeps abreast of training methods, techniques acquired by competitors.
  • Manages the training programs of the call center/customer service operations.
  • Develops, establishes and implements training programs to increase the efficiency of the operations.

Customer Service Training Manager, Call Center Job Listings

Search for more jobs:
job title / company
location

Related Job Salaries

Find Out Exactly What You Should Be Paid
Job Title:
Years in Field/Career:
Location:
United States (change)
- OR -

Experience Affects Customer Service Training Manager, Call Center Salaries

Experienced
up arrow 9%
National Average
$48,000
Entry-Level
up arrow 19%

Skills That Affect Customer Service Training Manager, Call Center Salaries

National Average
$48,000
Microsoft Office
up arrow 6%
Microsoft Word
up arrow 7%

Job Satisfaction

Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 30 votes.

Gender

Female
70%
female alumni
 
Male
30%
male alumni

Years of Experience

Less than 1 year
2%
1-4 years
24%
5-9 years
29%
10-19 years
34%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 78% dental benefits Dental: 73%
vision benefits Vision: 57% employee benefits None: 18%