Customer Service Training Manager, Call Center Salary

The average salary for a Customer Service Training Manager, Call Center is $46,180 per year. Most people move on to other jobs if they have more than 20 years' experience in this career. Experience has a moderate effect on pay for this job.

$30,882 - $72,635
(Median)
$31K
$46K
$73K
MEDIAN: $46,180
10%
50%
90%

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$9.89 - $41.00
(Median)
$9
$15
$41
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25K$50K$75K
Salary
$30,882 - $72,635  
   
Bonus
$0.00 - $9,691  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,827 - $74,805  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 77
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$9.89 - $41.00  
   
Overtime
$8.52 - $20.64  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $9,691  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,827 - $74,805  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 24

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Job Description for Customer Service Training Manager, Call Center

  • Keeps abreast of training methods, techniques acquired by competitors.
  • Manages the training programs of the call center/customer service operations.
  • Develops, establishes and implements training programs to increase the efficiency of the operations.

Customer Service Training Manager, Call Center Job Listings

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Related Job Salaries

United States (change)

Experience Affects Customer Service Training Manager, Call Center Salaries

Experienced
up arrow 20%

Mid-Career
up arrow 5%

National Average
$45,000

Entry-Level
up arrow 13%

Skills That Affect Customer Service Training Manager, Call Center Salaries

Microsoft Office
up arrow 1%

National Average
$45,000

Microsoft Word
up arrow 1%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 19 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

Less than 1 year
2%
1-4 years
29%
5-9 years
28%
10-19 years
29%
20 years or more
13%

Common Health Benefits

medical benefits Medical: 75% dental benefits Dental: 70%
vision benefits Vision: 52% employee benefits None: 18%