Customer Service Training Manager, Call Center Salary

A Customer Service Training Manager, Call Center earns an average salary of $51,068 per year. People in this job generally don't have more than 20 years' experience.

$33,402 - $74,086
(Median)
$33K
$51K
$74K
MEDIAN: $51,067
10%
50%
90%

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$10.04 - $31.56
(Median)
$10
$14
$32
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25K$50K$75K
Salary
$33,402 - $74,086  
   
Bonus
$0.00 - $9,192  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,903 - $74,344  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 54
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$10.04 - $31.56  
   
Overtime
$18.89  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$0.00 - $9,192  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,903 - $74,344  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 21
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Job Description for Customer Service Training Manager, Call Center

  • Keeps abreast of training methods, techniques acquired by competitors.
  • Manages the training programs of the call center/customer service operations.
  • Develops, establishes and implements training programs to increase the efficiency of the operations.

Customer Service Training Manager, Call Center Job Listings

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Experience Affects Customer Service Training Manager, Call Center Salaries

Experienced
up arrow 9%

Mid-Career
up arrow 1%

National Average
$48,000

Entry-Level
up arrow 15%

Skills That Affect Customer Service Training Manager, Call Center Salaries

Microsoft Office
up arrow 3%

Microsoft Word
up arrow 1%

National Average
$48,000

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 9 votes.

Gender

Female
76 %
Male
24 %

Years of Experience

Less than 1 year
3%
1-4 years
28%
5-9 years
27%
10-19 years
27%
20 years or more
16%

Common Health Benefits

medical benefits
Medical: 72%
dental benefits
Dental: 70%
medical benefits
Vision: 54%
dental benefits
None: 18%
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