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Customer Service Training Manager, Call Center Salary

A Customer Service Training Manager, Call Center earns an average salary of $48,787 per year. People in this job generally don't have more than 20 years' experience.
$29,906 - $72,975
(Median)
30K
38K
49K
59K
73K
MEDIAN: $48,787
10%
25%
50%
75%
90%

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$9.75 - $32.44
(Median)
9
15
32
MEDIAN: $14.00
10%
50%
90%

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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Salary
$29,906 - $72,975  
   
Bonus
$0.00 - $9,692  
Commission
$1,000 - $7,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,259 - $75,093  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 94
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$13$26$39
Hourly Rate
$9.75 - $32.44  
   
Overtime
$0.14 - $29.59  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Bonus
$0.00 - $9,692  
   
Commission
$1,000 - $7,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,259 - $75,093  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 27
United States (change)

Job Description for Customer Service Training Manager, Call Center

  • Keeps abreast of training methods, techniques acquired by competitors.
  • Manages the training programs of the call center/customer service operations.
  • Develops, establishes and implements training programs to increase the efficiency of the operations.

Customer Service Training Manager, Call Center Job Listings

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Related Job Salaries

Experience Affects Customer Service Training Manager, Call Center Salaries

Experienced
up arrow 17%

National Average
$46,000

Entry-Level
up arrow 15%

Skills That Affect Customer Service Training Manager, Call Center Salaries

National Average
$46,000

Microsoft Office
up arrow 1%

Microsoft Word
up arrow 2%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 27 votes.

Gender

Female
71 %
Male
29 %

Years of Experience

Less than 1 year
2%
1-4 years
26%
5-9 years
28%
10-19 years
29%
20 years or more
14%

Common Health Benefits

medical benefits Medical: 75% dental benefits Dental: 71%
vision benefits Vision: 55% employee benefits None: 21%