The average salary for a Customer Service Training Manager, Call Center is $48,573 per year. Most people move on to other jobs if they have more than 20 years' experience in this career. Experience has a moderate effect on pay for this job.
Customer Service Training Manager, Call Center Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$31,219 - $68,500
(Median)
31K
38K
49K
57K
69K
MEDIAN: $48,573
10%
25%
50%
75%
90%
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Customer Service Training Manager, Call Center Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$10.14 - $27.63
(Median)
10
13
18
28
MEDIAN: $15.00
10%
25%
75%
90%
Add this chart to your site

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25K$50K$75K
Salary
$31,219 - $68,500  
   
Bonus
$0.00 - $9,863  
Profit Sharing
$325.00 - $6,250  
Commission
$305.21 - $9,826  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,456 - $72,526  
PayScale
Country: United States | Currency: USD | Updated: 18 Apr 2014 | Individuals Reporting: 191
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$13$26$39
Hourly Rate
$10.14 - $27.63  
   
Overtime
$8.56 - $36.26  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Bonus
$0.00 - $9,863  
   
Commission
$305.21 - $9,826  
Profit Sharing
$325.00 - $6,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,456 - $72,526  
PayScale
Country: United States | Currency: USD | Updated: 18 Apr 2014 | Individuals Reporting: 191
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Job Description for Customer Service Training Manager, Call Center
  • Keeps abreast of training methods, techniques acquired by competitors.
  • Manages the training programs of the call center/customer service operations.
  • Develops, establishes and implements training programs to increase the efficiency of the operations.
Popular Skills for Customer Service Training Manager, Call Center
Related Job Salaries

Experience Affects Customer Service Training Manager, Call Center Salaries

Experienced
up arrow 10%
National Average
$48,000
Mid-Career
up arrow 2%
Entry-Level
up arrow 18%

Skills That Affect Customer Service Training Manager, Call Center Salaries

National Average
$48,000
Windows Operating System General Use
up arrow 3%
Microsoft Office
up arrow 5%
Microsoft Word
up arrow 7%
Job Satisfaction
Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 35 votes.
Gender
Female
69%
female alumni
 
Male
31%
male alumni
Years of Experience
Less than 1 year
2%
1-4 years
24%
5-9 years
28%
10-19 years
35%
20 years or more
11%
Common Health Benefits
medical benefits Medical: 77% dental benefits Dental: 70%
vision benefits Vision: 54% employee benefits None: 19%
Find Out Exactly What You Should Be Paid
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