Customer Service Training Supervisor, Call Center Salary

Call Center Customer Service Training Supervisors in the United States are not likely to strike it rich; they only make around $43K annually on average. Call Center Customer Service Training Supervisors survey participants are largely women, dominating at 60 percent. Job satisfaction for Call Center Customer Service Training Supervisors is extremely high. The data in this summary comes from the PayScale salary survey.
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$31,492 - $70,000
$31K
$43K
$70K
MEDIAN: $42,650
10%
50%
90%

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$13.28 - $18.45
$13
$15
$18
MEDIAN: $14.86
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Salary
$31,492 - $70,000  
   
Bonus
$1,300  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,482 - $65,584  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 14
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$13.28 - $18.45  
   
Overtime
$22.50  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$1,300  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,482 - $65,584  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 11

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United States (change)

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Job Description for Customer Service Training Supervisor, Call Center

  • Analyzes programs effectiveness and makes improvement recommendations.
  • Tracks progress of employees performance and reports effectiveness of training programs.
  • Supervises all staff training programs which are targeted at increasing efficiency of call center/customer services operations.
  • Participates in development of the training programs.

Customer Service Training Supervisor, Call Center Job Listings

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Pay by Experience Level for Customer Service Training Supervisor, Call Center

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Call Center Customer Service Training Supervisors, more experience generally translates to higher pay. Salaries for inexperienced workers average out to $38K, and those with five to 10 years' experience earn a higher median of $32K. Call Center Customer Service Training Supervisors bring in $55K after working for 10 to 20 years. People who have worked for more than 20 years report a median income of $62K, which is barely higher than the median for folks with 10 to 20 years of experience.

Related Job Salaries

Key Stats for Customer Service Training Supervisor, Call Center

Gender

Female
60 %
Male
40 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.
1-4 years
28%
5-9 years
48%
10-19 years
16%
20 years or more
8%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Training Supervisor, Call Center Salaries

Late-Career
▲64%

Experienced
▲45%

National Average
$38,000

Mid-Career
▼1%

Entry-Level
▼17%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.

Gender

Female
60 %
Male
40 %

Years of Experience

1-4 years
28%
5-9 years
48%
10-19 years
16%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 100%
dental benefits
Dental: 95%
vision benefits
Vision: 89%
dental benefits
None:
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