Customer Service Training Supervisor, Call Center Salary

Pay for Call Center Customer Service Training Supervisors in the United States is very modest at just $46K annually. Female Call Center Customer Service Training Supervisors are more common than men among those who completed the survey; more than half (60 percent) are women. Most Call Center Customer Service Training Supervisors report high levels of job satisfaction. This snapshot results from replies to PayScale's salary survey.
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$31,516 - $76,025
$32K
$46K
$76K
MEDIAN: $45,938
10%
50%
90%

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$13.65 - $29.36
$14
$15
$29
MEDIAN: $15.02
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Salary
$31,516 - $76,025  
   
Bonus
$1,400  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,319 - $66,566  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 17
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$13.65 - $29.36  
   
Overtime
$22.50  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$1,400  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,319 - $66,566  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 12

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Customer Service Training Supervisor, Call Center

  • Analyzes programs effectiveness and makes improvement recommendations.
  • Tracks progress of employees performance and reports effectiveness of training programs.
  • Supervises all staff training programs which are targeted at increasing efficiency of call center/customer services operations.
  • Participates in development of the training programs.

Customer Service Training Supervisor, Call Center Job Listings

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Pay by Experience Level for Customer Service Training Supervisor, Call Center

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Call Center Customer Service Training Supervisors with a lot of experience tend to enjoy higher earnings. Those who have worked for fewer than five years take home a median salary of $32K, and workers with five to 10 years of experience earn a higher $39K on average. After working for 10 to 20 years, Call Center Customer Service Training Supervisors make a median salary of $55K. Call Center Customer Service Training Supervisors who surpass 20 years on the job report pay that isn't as high as one would expect; the median compensation for this crowd sits around $62K.

Related Job Salaries

Key Stats for Customer Service Training Supervisor, Call Center

Gender

Female
60 %
Male
40 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.
1-4 years
24%
5-9 years
41%
10-19 years
21%
20 years or more
14%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Training Supervisor, Call Center Salaries

Late-Career
▲58%

Experienced
▲39%

National Average
$39,000

Mid-Career
▼2%

Entry-Level
▼19%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.

Gender

Female
60 %
Male
40 %

Years of Experience

1-4 years
24%
5-9 years
41%
10-19 years
21%
20 years or more
14%

Common Health Benefits

medical benefits
Medical: 100%
dental benefits
Dental: 95%
vision benefits
Vision: 95%
dental benefits
None:
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