Customer Service Training Supervisor, Call Center Salary

Call Center Customer Service Training Supervisors in the United States can expect to earn an average of $53K annually. Men are slightly outnumbered by their female counterparts who answered the questionnaire, who make up a slight majority at 55 percent. In this profession, nearly all enjoy medical and dental coverage, and a strong majority have vision insurance, as well. Job satisfaction for Call Center Customer Service Training Supervisors is high. This snapshot results from replies to PayScale's salary survey.
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$32,681 - $67,228
$33K
$53K
$67K
MEDIAN: $52,559
10%
50%
90%

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$13.67 - $17.69
$15
MEDIAN: $14.83
50%

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$0$67K
Salary $32,681 - $67,228
Bonus $1,025
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,629 - $67,718
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 12
Hourly Data $0$22
Hourly Rate $14.83
Overtime $22.50
Annual Data $0$67K
Bonus $1,025
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,629 - $67,718
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 8

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United States (change)

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Job Description for Customer Service Training Supervisor, Call Center

  • Supervises all staff training programs which are targeted at increasing efficiency of call center/customer services operations.
  • Analyzes programs effectiveness and makes improvement recommendations
  • Participates in development of the training programs
  • Tracks progress of employees performance and reports effectiveness of training programs.

Customer Service Training Supervisor, Call Center Job Listings

Pay by Experience Level for Customer Service Training Supervisor, Call Center

Pay by Experience for a Customer Service Training Supervisor, Call Center has a positive trend. An entry-level Customer Service Training Supervisor, Call Center with less than 5 years of experience can expect to earn an average total compensation of $32,000 based on 10 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Training Supervisor, Call Center with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $38,000 based on 16 salaries. An experienced Customer Service Training Supervisor, Call Center which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $55,000 based on 9 salaries. A Customer Service Training Supervisor, Call Center with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $62,000 based on 6 salaries.

Related Job Salaries

Key Stats for Customer Service Training Supervisor, Call Center

Gender

Female
55 %
Male
45 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.
1-4 years
25%
5-9 years
40%
10-19 years
30%
20 years or more
5%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Training Supervisor, Call Center Salaries

Late-Career
▲55%

Experienced
▲36%

National Average
$40,000

Mid-Career
▼7%

Entry-Level
▼22%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.

Gender

Female
55 %
Male
45 %

Years of Experience

1-4 years
25%
5-9 years
40%
10-19 years
30%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 93%
dental benefits
Dental: 93%
vision benefits
Vision: 80%
no benefits
None: 7%
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