Customer Service Training Supervisor, Call Center Salary

Call Center Customer Service Training Supervisors in the United States can expect wages of $45K annually on average. The majority of workers are highly satisfied with their job. Medical benefits are awarded to most, and a strong majority earn dental coverage. The vast majority of Call Center Customer Service Training Supervisors (82 percent) who participated in the survey are women. The numbers in this rundown were provided by PayScale's salary survey participants.
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$33,832 - $61,910
(Median)
$34K
$45K
$62K
MEDIAN: $45,000
10%
50%
90%

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$11.96 - $22.56
(Median)
$12
$15
$23
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$33,832 - $61,910  
   
Bonus
$0.00 - $4,872  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,010 - $60,610  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 64
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$11.96 - $22.56  
   
Overtime
$15.86 - $39.73  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $4,872  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,010 - $60,610  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 35
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Job Description for Customer Service Training Supervisor, Call Center

  • Supervises all staff training programs which are targeted at increasing efficiency of call center/customer services operations.
  • Participates in development of the training programs.
  • Analyzes programs effectiveness and makes improvement recommendations.
  • Tracks progress of employees performance and reports effectiveness of training programs.

Customer Service Training Supervisor, Call Center Job Listings

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Experience Affects Customer Service Training Supervisor, Call Center Salaries

Experienced
up arrow 10%

National Average
$42,000

Mid-Career
up arrow 5%

Entry-Level
up arrow 6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 23 votes.

Gender

Female
82 %
Male
18 %

Years of Experience

1-4 years
28%
5-9 years
35%
10-19 years
28%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 84% dental benefits Dental: 77%
vision benefits Vision: 62% employee benefits None: 11%
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