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Customer Service Training Supervisor, Call Center Salary

Call Center Customer Service Training Supervisors in the United States take home approximately $44K annually on average. There are far more female Call Center Customer Service Training Supervisors who answered the questionnaire than men, making up 81 percent. Most report receiving medical coverage from their employers and a strong majority collect dental insurance. The majority of Call Center Customer Service Training Supervisors claim high levels of job satisfaction. This overview is based on answers to PayScale's salary questionnaire.
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$32,510 - $58,373
(Median)
$33K
$44K
$58K
MEDIAN: $44,387
10%
50%
90%

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$11.66 - $22.74
(Median)
$12
$16
$23
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$32,510 - $58,373  
   
Bonus
$0.00 - $5,051  
Profit Sharing
$1,008 - $8,139  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,061 - $60,387  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 73
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$13$26$39
Hourly Rate
$11.66 - $22.74  
   
Overtime
$16.23 - $38.78  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Bonus
$0.00 - $5,051  
   
Profit Sharing
$1,008 - $8,139  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,061 - $60,387  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 33

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Job Description for Customer Service Training Supervisor, Call Center

  • Supervises all staff training programs which are targeted at increasing efficiency of call center/customer services operations.
  • Participates in development of the training programs.
  • Analyzes programs effectiveness and makes improvement recommendations.
  • Tracks progress of employees performance and reports effectiveness of training programs.

Customer Service Training Supervisor, Call Center Job Listings

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Related Job Salaries

United States (change)

Experience Affects Customer Service Training Supervisor, Call Center Salaries

Experienced
up arrow 11%

National Average
$41,000

Mid-Career
up arrow 2%

Entry-Level
up arrow 6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 26 votes.

Gender

Female
81 %
Male
19 %

Years of Experience

1-4 years
30%
5-9 years
31%
10-19 years
30%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 84% dental benefits Dental: 77%
vision benefits Vision: 58% employee benefits None: 11%