Browse Categories

Customer Service Training Supervisor, Call Center Salary

Call Center Customer Service Training Supervisors in the United States take home an average $44K annually. Most enjoy medical while a strong majority get dental coverage. Vision coverage is also available to over one-half. Most Call Center Customer Service Training Supervisors survey respondents are women (79 percent). Job satisfaction is reported as high by the vast majority of workers. This report is based on answers to PayScale's salary questionnaire.
Read More
$31,858 - $55,321
(Median)
$32K
$44K
$55K
MEDIAN: $44,005
10%
50%
90%

Add this chart to your site: 640px    300px

$11.36 - $20.65
(Median)
$11
$15
$21
MEDIAN: $15.00
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$19K$38K$57K
Salary
$31,858 - $55,321  
   
Bonus
$0.00 - $5,017  
Profit Sharing
$1,011 - $6,114  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,372 - $56,171  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 88
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$11.36 - $20.65  
   
Overtime
$15.66 - $35.11  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $5,017  
   
Profit Sharing
$1,011 - $6,114  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,372 - $56,171  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 37
United States (change)

Job Description for Customer Service Training Supervisor, Call Center

  • Supervises all staff training programs which are targeted at increasing efficiency of call center/customer services operations.
  • Participates in development of the training programs.
  • Analyzes programs effectiveness and makes improvement recommendations.
  • Tracks progress of employees performance and reports effectiveness of training programs.

Customer Service Training Supervisor, Call Center Job Listings

Search for more jobs:

Experience Affects Customer Service Training Supervisor, Call Center Salaries

Experienced
up arrow 8%

Mid-Career
0%

National Average
$41,000

Entry-Level
up arrow 5%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 28 votes.

Gender

Female
79 %
Male
21 %

Years of Experience

1-4 years
33%
5-9 years
30%
10-19 years
30%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 85% dental benefits Dental: 74%
vision benefits Vision: 52% employee benefits None: 12%