Customer Service Training Supervisor, Call Center Salary

An average Call Center Customer Service Training Supervisor in the United States can expect to take home roughly $45K annually. Most enjoy medical while a strong majority get dental coverage. Vision coverage is also available to the greater part. Job satisfaction is high and work is enjoyable for most Call Center Customer Service Training Supervisors. Female Call Center Customer Service Training Supervisors far outnumber their male contemporaries among survey respondents. This report is based on answers to PayScale's salary questionnaire.
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$33,716 - $61,342
(Median)
$34K
$45K
$61K
MEDIAN: $44,856
10%
50%
90%

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$11.66 - $22.74
(Median)
$12
$15
$23
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$33,716 - $61,342  
   
Bonus
$0.00 - $4,978  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,067 - $60,466  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 68
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$11.66 - $22.74  
   
Overtime
$15.86 - $39.73  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $4,978  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,067 - $60,466  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 33
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Job Description for Customer Service Training Supervisor, Call Center

  • Supervises all staff training programs which are targeted at increasing efficiency of call center/customer services operations.
  • Participates in development of the training programs.
  • Analyzes programs effectiveness and makes improvement recommendations.
  • Tracks progress of employees performance and reports effectiveness of training programs.

Customer Service Training Supervisor, Call Center Job Listings

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Experience Affects Customer Service Training Supervisor, Call Center Salaries

Experienced
up arrow 9%

National Average
$42,000

Mid-Career
up arrow 4%

Entry-Level
up arrow 6%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 26 votes.

Gender

Female
80 %
Male
20 %

Years of Experience

1-4 years
29%
5-9 years
35%
10-19 years
29%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 84% dental benefits Dental: 78%
vision benefits Vision: 63% employee benefits None: 11%
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