Pay for Call Center Customer Service Training Supervisors in the United States is very modest at just $46K per year. Female Call Center Customer Service Training Supervisors are more common than men among those who completed the survey; more than half (63 percent) are women. Job satisfaction is high and work is enjoyable for most Call Center Customer Service Training Supervisors. Medical benefits are awarded to a large number, and most earn dental coverage. This snapshot results from replies to PayScale's salary survey.
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$31,516 - $76,025
(Median)
$32K
$46K
$76K
MEDIAN: $45,937
10%
50%
90%

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$13.59 - $29.36
(Median)
$14
$15
$29
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Salary
$31,516 - $76,025  
   
Bonus
$1,400  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,183 - $66,566  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 17
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$13.59 - $29.36  
   
Overtime
$21.72  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$1,400  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,183 - $66,566  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 12
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Job Description for Customer Service Training Supervisor, Call Center

  • Supervises all staff training programs which are targeted at increasing efficiency of call center/customer services operations.
  • Participates in development of the training programs.
  • Analyzes programs effectiveness and makes improvement recommendations.
  • Tracks progress of employees performance and reports effectiveness of training programs.

Customer Service Training Supervisor, Call Center Job Listings

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Pay by Experience Level for Customer Service Training Supervisor, Call Center

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Call Center Customer Service Training Supervisors, more experience generally translates to higher pay. Relatively untried employees who have fewer than five years of experience earn around $32K on average. People who have worked for five to 10 years can expect a higher median salary of $39K. For Call Center Customer Service Training Supervisors, 10 to 20 years of experience on the job amounts to an average salary of $57K. Respondents who claim more than 20 years of experience may encounter pay that doesn't quite reflect their extensive experience; these veterans report a median income of around $62K.

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Experience Affects Customer Service Training Supervisor, Call Center Salaries

Late-Career
up arrow 58%

Experienced
up arrow 46%

Mid-Career
0%

National Average
$39,000

Entry-Level
up arrow 19%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.

Gender

Female
63 %
Male
38 %

Years of Experience

1-4 years
28%
5-9 years
41%
10-19 years
17%
20 years or more
14%

Common Health Benefits

medical benefits
Medical: 89%
dental benefits
Dental: 84%
medical benefits
Vision: 84%
dental benefits
None: 11%
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