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Customer Service Training Supervisor, Call Center Salary

Call Center Customer Service Training Supervisors in the United States pull down an average of $45K per year. A large number report receiving medical coverage from their employers and a fair number collect dental insurance. Most Call Center Customer Service Training Supervisors like their work and job satisfaction is high. Most Call Center Customer Service Training Supervisors survey respondents are women (79 percent). The figures in this overview were provided by individuals who took PayScale's salary questionnaire.
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$33,490 - $60,718
(Median)
$33K
$45K
$61K
MEDIAN: $44,856
10%
50%
90%

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$11.96 - $22.56
(Median)
$12
$16
$23
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$33,490 - $60,718  
   
Bonus
$0.00 - $5,051  
Profit Sharing
$2,614 - $13,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,204 - $60,754  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 72
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$11.96 - $22.56  
   
Overtime
$16.09 - $39.15  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $5,051  
   
Profit Sharing
$2,614 - $13,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,204 - $60,754  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 35

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Job Description for Customer Service Training Supervisor, Call Center

  • Supervises all staff training programs which are targeted at increasing efficiency of call center/customer services operations.
  • Participates in development of the training programs.
  • Analyzes programs effectiveness and makes improvement recommendations.
  • Tracks progress of employees performance and reports effectiveness of training programs.

Customer Service Training Supervisor, Call Center Job Listings

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Related Job Salaries

United States (change)

Experience Affects Customer Service Training Supervisor, Call Center Salaries

Experienced
up arrow 12%

National Average
$42,000

Mid-Career
up arrow 3%

Entry-Level
up arrow 6%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 27 votes.

Gender

Female
79 %
Male
21 %

Years of Experience

1-4 years
29%
5-9 years
34%
10-19 years
29%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 85% dental benefits Dental: 77%
vision benefits Vision: 61% employee benefits None: 11%
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