A Customer Support Analyst earns an average salary of $44,636 per year. People in this job generally don't have more than 20 years' experience.
Customer Support Analyst Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$30,298 - $61,099
(Median)
30K
37K
45K
52K
61K
MEDIAN: $44,636
10%
25%
50%
75%
90%
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Customer Support Analyst Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$12.94 - $24.27
(Median)
13
15
24
MEDIAN: $17.00
10%
25%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$30,298 - $61,099  
   
Bonus
$0.00 - $4,902  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,931 - $62,057  
PayScale
Country: United States | Currency: USD | Updated: 25 Apr 2014 | Individuals Reporting: 170
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$12.94 - $24.27  
   
Overtime
$1.52 - $41.90  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $4,902  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,931 - $62,057  
PayScale
Country: United States | Currency: USD | Updated: 25 Apr 2014 | Individuals Reporting: 170
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Job Description for Customer Support Analyst
  • Collect and analyze customer data, determine solutions, and inform customers of any changes or actions taken.
  • Collaborate with internal contacts or partners to resolve problems.
  • Process and analyze customer requests and provide troubleshooting and inquiry answers.
Related Job Salaries

Experience Affects Customer Support Analyst Salaries

Experienced
up arrow 23%
Mid-Career
up arrow 2%
National Average
$42,000
Entry-Level
up arrow 5%
Job Satisfaction
Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 44 votes.
Gender
Female
45%
female alumni
 
Male
55%
male alumni
Years of Experience
Less than 1 year
9%
1-4 years
46%
5-9 years
25%
10-19 years
16%
20 years or more
2%
Common Health Benefits
medical benefits Medical: 86% dental benefits Dental: 79%
vision benefits Vision: 67% employee benefits None: 11%
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