Customer Support Analyst Salary
Customer Support Analysts in the United States take home an average $46K annually. Geography is the biggest factor affecting pay for this group, followed by career duration. Men make up a slight majority of Customer Support Analysts (55 percent) who responded to the survey. Medical benefits are awarded to nearly all, and most earn dental coverage. Job satisfaction for Customer Support Analysts is high.
Job Description for Customer Support Analyst
- Process and analyze customer requests and provide troubleshooting and inquiry answers.
- Collaborate with internal contacts or partners to resolve problems.
- Collect and analyze customer data, determine solutions, and inform customers of any changes or actions taken.
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Pay by Experience Level for Customer Support Analyst
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Respondents with less than five years' experience take home $39K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $49K. People with 10 to 20 years of experience make an average of about $47K in this role. Survey participants who have worked for more than two decades report bringing in $46K on average.
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Key Stats for Customer Support Analyst
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