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Customer Support Engineer Salary

United States » Job » Customer Support Engineer Overview » Customer Support Engineer Salary

Updated: 20 May 2013

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Highly satisfied

Rated 4 out of 5 based on 56 Customer Support Engineer votes.

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Part of:

Support Engineer Salary

Related to:

Customer Quality Engineer Salary, Systems Support Engineer Salary

Customer Support Engineer 2013 Total Pay (?

XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.

)

$35,512 - $100,207

(Median)

36K

45K

64K

81K

100K

MEDIAN: $63,575

10%

25%

50%

75%

90%

See your Customer Support Engineer connections ↓

Want local data for this job?

National Salary Data

	National Salary Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	$0	$50K	$100K	$150K
Salary	$38,735 - $98,733
Bonus	$0.00 - $10,975
Profit Sharing	$-0.50 - $11,836
Total Pay (? XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare). )	$35,512 - $100,207
Country: United States \| Currency: USD \| Updated: 20 May 2013 \| Individuals Reporting: 192

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Customer Support Engineer Job Listings

Customer Support Engineer

May 09

Thinking Phone Networks LLC - Cambridge, MA

customer focused applicants to join the support team... and manage to completion support requests from Thinking Phone Networks customers. Troubleshooting often... - Indeed

Apply For This Job »

Customer Support Engineer

Apr 24

Everything Industrial, Inc. - Santa Clara, CA

We are currently seeking a Technical Customer Support engineer to join our team in our US facility. This... of manufacturing to support our global expansion... - Indeed

Apply For This Job »

Sales Support Engineer, Customer Applications

May 03

Soraa Inc. - Fremont, CA

Technical Sales Support for customer applications... Support Engineer for Customer Applications, you will be charged with providing presale and post support to... - Indeed

Apply For This Job »

View More Listings »

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Customer Support Engineer Tasks

Use debugging tools, simulations, and scripts to isolate and fix problems.
Guide and assist with installations and technical training, including documentation.
Directly troubleshoot and solve technical issues with customers.
Document customer needs, problems, interventions and interactions, informing clients as changes occur.

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Companies and Industries for Customer Support Engineer Salaries

Popular Employers

Salary Range


Cisco Systems Inc	$69,801 - $123,536

Popular Industries

Salary Range


Software Development	$42,404 - $82,712
Network and Communications Services	$43,690 - $85,471
Engineering Services	$42,780 - $82,795
Telecommunications Solutions	$43,014 - $84,852
Aircraft Engine Manufacturing	$45,735 - $88,650

Key Statistics for Customer Support Engineer Salaries and Jobs

Gender

	Female 12%			Male 88%
Salary:	$53,861 - $71,652			$48,723 - $82,225

Years of Experience

Less than 1 year

1-4 years

40%

5-9 years

24%

10-19 years

20%

20 years or more

Top Degrees

Salary Range


Bachelor's Degree	$36,002 - $104,922
Associate's Degree	$47,500 - $60,000
Bachelor of Science (BS / BSc), Electrical Engineering (EE)	$70,750 - $88,511

See more degrees

Most Common Health Benefits

	Medical: 88%		Dental: 82%
	Vision: 66%		None: 9%

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Career Path for Customer Support Engineer Jobs

Common Past Jobs

Common Future Jobs