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Customer Support Engineer Salary

United States » Job » Customer Support Engineer Overview » Customer Support Engineer Salary

Updated: 11 May 2013

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Rated 4 out of 5 based on 56 Customer Support Engineer votes.

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Part of:

Support Engineer Salary

Related to:

Customer Quality Engineer Salary, Systems Support Engineer Salary

Customer Support Engineer 2013 Total Pay (?

XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.

)

$35,482 - $99,502

(Median)

35K

45K

63K

80K

100K

MEDIAN: $62,966

10%

25%

50%

75%

90%

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Want local data for this job?

National Salary Data

	National Salary Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	$0	$34K	$68K	$102K
Salary	$38,662 - $97,253
Bonus	$0.00 - $10,608
Profit Sharing	$-0.50 - $11,836
Total Pay (? XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare). )	$35,482 - $99,502
Country: United States \| Currency: USD \| Updated: 11 May 2013 \| Individuals Reporting: 191

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Customer Support Engineer Job Listings

Customer Support Engineer

May 02

ITT Exelis - Herndon, VA

field. The Customer Support Engineer will have... In addition, the Customer Support Engineer will have 1-3 years experience in a customer support role with... - Indeed

Apply For This Job »

Customer Focused Technical Support Engineer - Routing/Switching

Mar 21

Juniper Networks - Virginia

of technical support on specific Juniper Networks product(s) to Advanced Services customers, directly or... Strong customer management and customer service... - Indeed

Apply For This Job »

Sr. Customer Support Engineer

May 10

Mirror Image Internet - United States

a Customer Support Engineer (CSE) is responsible for working with other CSEs to help resolve customer... experience in Customer Support or Technical Support... - Indeed

Apply For This Job »

View More Listings »

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Customer Support Engineer Tasks

Use debugging tools, simulations, and scripts to isolate and fix problems.
Guide and assist with installations and technical training, including documentation.
Directly troubleshoot and solve technical issues with customers.
Document customer needs, problems, interventions and interactions, informing clients as changes occur.

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Companies and Industries for Customer Support Engineer Salaries

Popular Employers

Salary Range


Cisco Systems Inc	$69,477 - $123,823

Popular Industries

Salary Range


Software Development	$43,060 - $84,911
Network and Communications Services	$44,362 - $87,789
Engineering Services	$43,987 - $85,757
Telecommunications Solutions	$44,066 - $88,055
Aircraft Engine Manufacturing	$47,020 - $91,467

Key Statistics for Customer Support Engineer Salaries and Jobs

Gender

	Female 13%			Male 87%
Salary:	$53,861 - $71,652			$48,513 - $80,625

Years of Experience

Less than 1 year

1-4 years

41%

5-9 years

24%

10-19 years

19%

20 years or more

Top Degrees

Salary Range


Bachelor's Degree	$36,121 - $104,557
Associate's Degree	$47,500 - $60,000
Bachelor of Science (BS / BSc), Electrical Engineering (EE)	$70,750 - $88,511

See more degrees

Most Common Health Benefits

	Medical: 89%		Dental: 82%
	Vision: 66%		None: 9%

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Career Path for Customer Support Engineer Jobs

Common Past Jobs

Common Future Jobs