Experienced Customer Support Engineer Salary

Experienced Customer Support Engineers take home approximately $78K per year on average. Almost all report receiving medical coverage from their employers and a large number collect dental insurance. Work is reasonably fulfilling for most Experienced Customer Support Engineers — the majority report average levels of job satisfaction. This report is based on responses to the PayScale salary survey.
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$52,495 - $102,845
$52K
$78K
$100K
MEDIAN: $77,776
10%
50%
90%

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$18.54 - $42.14
$19
$25
$42
MEDIAN: $25.23
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Salary
$52,495 - $102,845  
   
Bonus
$0.00 - $18,000  
Profit Sharing
$2,650  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$47,315 - $106,714  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 44
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30$60$90
Hourly Rate
$18.54 - $42.14  
   
Overtime
$1.80 - $87.26  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$60K$120K$180K
Bonus
$0.00 - $18,000  
   
Profit Sharing
$2,650  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$47,315 - $106,714  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 16

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Key Stats for Customer Support Engineer

Gender

Female
5 %
Male
95 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.
10-19 years
78%
20 years or more
22%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Customer Support Engineer Salaries

Cisco Networking
▲21%

National Average
$77,000

Customer Service
▼1%

Troubleshooting
▼3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.

Gender

Female
5 %
Male
95 %

Common Health Benefits

medical benefits
Medical: 98%
dental benefits
Dental: 88%
vision benefits
Vision: 80%
no benefits
None: 2%