Entry-Level Customer Support Engineer Salary

Entry-Level Customer Support Engineers take home approximately $61K per year on average. Residence and the company each impact pay for this group, with the former having the largest influence. The vast majority of Entry-Level Customer Support Engineers (82 percent) who took the survey are men. Most Entry-Level Customer Support Engineers like their work and job satisfaction is high. A large number enjoy medical while most get dental coverage. Vision coverage is also available to a fair number. The data for this synopsis comes from respondents who took the PayScale salary survey.

$40,038 - $88,787
$40K
$61K
$89K
MEDIAN: $60,896
10%
50%
90%

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$15.42 - $35.26
$15
$23
$35
MEDIAN: $22.86
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Salary
$40,038 - $88,787  
   
Bonus
$293.61 - $7,147  
Profit Sharing
$4,913  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,593 - $88,432  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 139
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21$42$63
Hourly Rate
$15.42 - $35.26  
   
Overtime
$20.36 - $61.83  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$293.61 - $7,147  
   
Profit Sharing
$4,913  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,593 - $88,432  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 42

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Pay Difference by Location

National Average: $60,764

Larger city markers indicate a job is popular in that location.

For Entry-Level Customer Support Engineers, busy San Jose offers a higher-than-average pay rate, 60 percent above the national average. Entry-Level Customer Support Engineers will also find cushy salaries in San Francisco (+27 percent), San Leandro (+22 percent), Philadelphia (+10 percent), and Boston (+7 percent). The lowest-paying market is Austin, which sits 28 percent below the national average, proving that location is a significant contributor to overall pay. Employers in Seattle and Chicago also lean toward paying below-median salaries (25 percent lower and 3 percent lower, respectively).

Key Stats for Customer Support Engineer

Gender

Female
18 %
Male
82 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 15 votes.
Less than 1 year
13%
1-4 years
73%
5-9 years
14%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Customer Support Engineer Salaries

National Average
$61,000

Cisco Networking
▼1%



Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 15 votes.

Gender

Female
18 %
Male
82 %

Common Health Benefits

medical benefits
Medical: 88%
dental benefits
Dental: 80%
vision benefits
Vision: 72%
no benefits
None: 9%