Entry-Level Customer Support Engineer Salary

Entry-Level Customer Support Engineers pull down an average of $62K per year. Geographic location and the company each impact pay for this group, with the former having the largest influence. Job satisfaction for Entry-Level Customer Support Engineers is high. A large number report receiving medical coverage from their employers and most collect dental insurance. Men make up the vast majority of Entry-Level Customer Support Engineers (83 percent) who took the survey.

$41,278 - $90,878
$41K
$62K
$91K
MEDIAN: $62,153
10%
50%
90%

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$15.68 - $34.94
$16
$25
$35
MEDIAN: $24.85
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$31K$62K$93K
Salary
$41,278 - $90,878  
   
Bonus
$400.00 - $8,750  
Profit Sharing
$3,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,587 - $89,341  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 136
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21$42$63
Hourly Rate
$15.68 - $34.94  
   
Overtime
$22.35 - $60.40  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$400.00 - $8,750  
   
Profit Sharing
$3,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,587 - $89,341  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 46

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Popular Employer Salaries for Customer Support Engineer


For Entry-Level Customer Support Engineers, below-average salaries can be found at Cisco Systems Inc; in fact, average earnings are around $75K, the lowest in the area, though the difference in the company's lowest and highest employee paychecks ($36K versus $112K) is great.

Pay Difference by Location

National Average: $62,058

Larger city markers indicate a job is popular in that location.

San Jose is home to an above-average pay rate for Entry-Level Customer Support Engineers, 57 percent higher than the national average. Entry-Level Customer Support Engineers will also find cushy salaries in San Francisco (+25 percent), San Leandro (+20 percent), Philadelphia (+8 percent), and Boston (+5 percent). Entry-Level Customer Support Engineers in Austin take home the lowest salaries, earning a whopping 29 percent less than the national average. Workers in Seattle and Chicago earn salaries that trail the national average for those in this profession (26 percent less and 5 percent less, respectively).

Key Stats for Customer Support Engineer

Gender

Female
17 %
Male
83 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 20 votes.
Less than 1 year
15%
1-4 years
69%
5-9 years
16%
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Location:
Years in Fields/Career:
United States (change)

Skills That Affect Customer Support Engineer Salaries

National Average
$62,000

Cisco Networking
▼3%



Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 20 votes.

Gender

Female
17 %
Male
83 %

Common Health Benefits

medical benefits
Medical: 89%
dental benefits
Dental: 82%
vision benefits
Vision: 74%
no benefits
None: 8%
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