Customer Support Engineer with Troubleshooting Skills Salary

A Customer Support Engineer with Troubleshooting skills earns an average salary of $62,566 per year. Most people move on to other jobs if they have more than 20 years' experience in this field.

$43,495 - $103,604
$43K
$66K
$100K
MEDIAN: $66,314
10%
50%
90%

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$16.87 - $42.86
$17
$23
$43
MEDIAN: $23.27
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Salary
$43,495 - $103,604  
   
Bonus
$1,462 - $12,164  
Profit Sharing
$5,057  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,180 - $108,543  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 99
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25$50$75
Hourly Rate
$16.87 - $42.86  
   
Overtime
$25.08 - $63.89  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$1,462 - $12,164  
   
Profit Sharing
$5,057  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,180 - $108,543  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 48

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Popular Employer Salaries for Customer Support Engineer

Pay by Experience Level for Customer Support Engineer

Pay by Experience for a Customer Support Engineer has a positive trend. An entry-level Customer Support Engineer with less than 5 years of experience can expect to earn an average total compensation of $59,000 based on 80 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Support Engineer with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $64,000 based on 48 salaries. An experienced Customer Support Engineer which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $75,000 based on 24 salaries. A Customer Support Engineer with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $81,000 based on 14 salaries.

Key Stats for Customer Support Engineer

Gender

Female
12 %
Male
88 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 24 votes.
Less than 1 year
8%
1-4 years
37%
5-9 years
30%
10-19 years
15%
20 years or more
10%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Support Engineer Salaries

Late-Career
▲26%

Experienced
▲16%

National Average
$65,000

Mid-Career
▼1%

▼8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 24 votes.

Gender

Female
12 %
Male
88 %

Years of Experience

Less than 1 year
8%
1-4 years
37%
5-9 years
30%
10-19 years
15%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 91%
dental benefits
Dental: 83%
vision benefits
Vision: 77%
no benefits
None: 6%
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