What am I worth?
Get a free salary report »
What should I pay?
Pay the right way »

Customer Support Representative Salary

A Customer Support Representative earns an average wage of $14.47 per hour. A skill in Customer Relationship Management (CRM) is associated with high pay for this job. People in this job generally don't have more than 20 years' experience.

$28,124 - $50,118
(Median)
$28K
$38K
$50K
MEDIAN: $37,657
10%
50%
90%

Add this chart to your site: 640px    300px

$10.41 - $19.94
(Median)
$10
$14
$20
MEDIAN: $14.00
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$28,124 - $50,118  
   
Bonus
$0.00 - $4,037  
Profit Sharing
$481.77 - $6,183  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,822 - $47,740  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 394
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$10.41 - $19.94  
   
Overtime
$15.08 - $30.27  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $4,037  
   
Profit Sharing
$481.77 - $6,183  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,822 - $47,740  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 468

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Job Description for Customer Support Representative

  • Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
  • First point of customer contact for general inquiries like pricing, products, scheduling etc.
  • Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.

Common Career Paths for Customer Support Representative


Add this chart to your site:   640px 640px    300px 300px

Customer Service Representative (CSR) Job Listings

Jobs by Simply Hired
jobs by Indeed job search

Search for more jobs:

Popular Skills for Customer Support Representative

Pay by Experience Level for Customer Support Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

Related Job Salaries

 
ADVERTISEMENT
United States (change)

Experience Affects Customer Support Representative Salaries




National Average
$34,000


Skills That Affect Customer Support Representative Salaries




Phone Support
up arrow 2%

Tech Support Call Center
up arrow 2%

Customer Service
up arrow 1%

Microsoft Office
0%

Microsoft Excel
0%

National Average
$34,000

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 174 votes.

Gender

Female
62 %
Male
38 %

Years of Experience

Less than 1 year
6%
1-4 years
45%
5-9 years
23%
10-19 years
20%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 80% dental benefits Dental: 69%
vision benefits Vision: 56% employee benefits None: 19%
ADVERTISEMENT