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Customer Support Representative Hourly Rate

United States » Job » Customer Support Representative Overview » Customer Support Representative Hourly Rate

Updated: 10 May 2013

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Rated 4 out of 5 based on 101 Customer Support Representative votes.

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Part of:

Community Representative Salary, Operations Representative Salary, Registration Representative Salary

Customer Support Representative 2013 Total Pay (?

XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.

)

$23,793 - $48,928

(Median)

24K

34K

41K

49K

MEDIAN: $34,003

10%

50%

75%

90%

See your Customer Support Representative connections ↓

Customer Support Representative Job Listings

Software Support Customer Service Representative

Feb 22

AssetWorks - Spokane, WA

The Customer Support Representative will provide technical and functional support services to our customers by... level-1 customer support calls and field customer... - Indeed

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Customer Support Representative

May 10

Softchoice - Seattle, WA

account team. The Customer Support Representative is a responsive, customer facing, post-sales support... post-sales support. The Customer Support Rep (CSR... - Indeed

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Customer Support Representative- Jewelry

May 09

Anna J Chung LTD - Fort Lee, NJ

Fast-Paced, Fast-Growing company seeking Customer Support Representative. No experience necessary, but a... include: * Email support * Phone support Please... - Indeed

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National Pay Data

	National Hourly Rate Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	$0	$11	$22	$33
Hourly Rate	$10.21 - $19.65
Overtime	$14.72 - $30.23

	National Annualized Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	$0	$22K	$44K	$66K
Bonus	$0.00 - $4,073
Profit Sharing	$101.37 - $9,863
Total Pay (? XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare). )	$23,793 - $48,928
Country: United States \| Currency: USD \| Updated: 10 May 2013 \| Individuals Reporting: 435

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Customer Support Representative Tasks

Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
First point of customer contact for general inquiries like pricing, products, scheduling etc.
Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.

Read more about: Customer Service Representatives (CSR)

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Companies and Industries for Customer Support Representative Salaries

Popular Industries

Hourly Rate


Software Development	$10.26 - $20.26
Customer Service Management Solutions	$9.69 - $18.60
Banking	$10.72 - $18.36
Call Center	$9.48 - $16.14
Long Distance Telephone Carrier	$10.26 - $19.29

Popular Employers

Hourly Rate

There is not enough data available to display this chart.

Key Statistics for Customer Support Representative Salaries and Jobs

Gender

	Female 64%			Male 36%
Hourly Rate:	$12.15 - $17.06			$12.41 - $16.72

Years of Experience

Less than 1 year

1-4 years

45%

5-9 years

23%

10-19 years

20%

20 years or more

Top Degrees

Hourly Rate


Bachelor's Degree	$11.60 - $20.09
Associate's Degree	$9.30 - $20.12
Bachelor of Arts (BA), Communication	$16.25 - $19.17

See more degrees

Most Common Health Benefits

	Medical: 81%		Dental: 70%
	Vision: 59%		None: 18%

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