Customer Support Representative with Customer Service Metrics Skills Salary

The average wage for a Customer Support Representative with Customer Service Metrics skills is $15.08 per hour. Most people with this job move on to other positions after 20 years in this career.

$28,621 - $58,761
$29K
$41K
$59K
MEDIAN: $40,639
10%
50%
90%

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$10.38 - $23.03
$10
$15
$23
MEDIAN: $14.91
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$28,621 - $58,761  
   
Bonus
$959 - $5,152  
Commission
$680  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,946 - $51,752  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 55
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$10.38 - $23.03  
   
Overtime
$13.73 - $39.13  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$959 - $5,152  
   
Commission
$680  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,946 - $51,752  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 63

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Pay by Experience Level for Customer Support Representative

Pay by Experience for a Customer Support Representative has a positive trend. An entry-level Customer Support Representative with less than 5 years of experience can expect to earn an average total compensation of $35,000 based on 68 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Support Representative with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $33,000 based on 34 salaries. An experienced Customer Support Representative which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $38,000 based on 21 salaries. A Customer Support Representative with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $40,000 based on 8 salaries.

Key Stats for Customer Support Representative

Gender

Female
74 %
Male
26 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 23 votes.
Less than 1 year
5%
1-4 years
51%
5-9 years
24%
10-19 years
14%
20 years or more
7%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Support Representative Salaries

Late-Career
▲8%

Experienced
▲5%

National Average
$37,000

Entry-Level
▼5%

Mid-Career
▼9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 23 votes.

Gender

Female
74 %
Male
26 %

Years of Experience

Less than 1 year
5%
1-4 years
51%
5-9 years
24%
10-19 years
14%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 73%
vision benefits
Vision: 67%
no benefits
None: 19%
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