Mid-Career Customer Support Representative Salary

The average wage for a Mid-Career Customer Support Representative is $15.26 per hour.

$28,717 - $57,387
$29K
$41K
$57K
MEDIAN: $40,976
10%
50%
90%

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$11.53 - $21.99
$12
$15
$22
MEDIAN: $15.26
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$28,717 - $57,387  
   
Bonus
$352.35 - $7,450  
Commission
$5,180  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,630 - $52,680  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 78
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$11.53 - $21.99  
   
Overtime
$17.99 - $33.62  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$352.35 - $7,450  
   
Commission
$5,180  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,630 - $52,680  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 129

Find Out Exactly What You Should Be Paid

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Pay Difference by Location

National Average: $35,210

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Support Representative

Gender

Female
63 %
Male
37 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 45 votes.
5-9 years
74%
10-19 years
26%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Customer Support Representative Salaries

Customer Relationship Management (CRM)
▲5%

Troubleshooting
▲2%

National Average
$35,000

Tech Support Call Center
▼2%

Microsoft Office
▼3%

Microsoft Excel
▼4%

Customer Service
▼6%

Customer Service Metrics
▼6%

Phone Support
▼9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 45 votes.

Gender

Female
63 %
Male
37 %

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 66%
vision benefits
Vision: 60%
no benefits
None: 21%