Customer Support Representative with Customer Relationship Management (CRM) Skills Salary

The average salary for a Customer Support Representative with Customer Relationship Management (CRM) skills is $40,304 per year. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. Most people move on to other jobs if they have more than 20 years' experience in this field.

$29,167 - $58,759
$29K
$40K
$59K
MEDIAN: $40,304
10%
50%
90%

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$11.05 - $20.69
$11
$16
$21
MEDIAN: $15.65
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$29,167 - $58,759  
   
Bonus
$817 - $4,980  
Profit Sharing
$1,028  
Commission
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,408 - $53,275  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 109
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$11.05 - $20.69  
   
Overtime
$18.17 - $32.33  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$817 - $4,980  
   
Commission
$2,000  
Profit Sharing
$1,028  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,408 - $53,275  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 106

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Pay by Experience Level for Customer Support Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Customer Support Representative

Gender

Female
60 %
Male
40 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 36 votes.
053
Less than 1 year
3%
1-4 years
53%
5-9 years
21%
10-19 years
16%
20 years or more
7%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Support Representative Salaries

Late-Career
up arrow 18%

Experienced
up arrow 8%

National Average
$38,000

Mid-Career
up arrow 1%

Entry-Level
up arrow 6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 36 votes.

Gender

Female
60 %
Male
40 %

Years of Experience

Less than 1 year
3%
1-4 years
53%
5-9 years
21%
10-19 years
16%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 68%
vision benefits
Vision: 61%
dental benefits
None: 18%
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