Entry-Level Customer Support Specialist Salary

The average pay for an Entry-Level Customer Support Specialist is $40,711 per year.

$29,329 - $55,669
$29K
$41K
$56K
MEDIAN: $40,711
10%
50%
90%

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$11.38 - $20.72
$11
$16
$21
MEDIAN: $16.05
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$29,329 - $55,669  
   
Bonus
$512 - $6,500  
Commission
$2,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,558 - $53,450  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 181
© PayScale, Inc. @ www.payscale.com
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$11.38 - $20.72  
   
Overtime
$19.50 - $33.57  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$512 - $6,500  
   
Commission
$2,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,558 - $53,450  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 148
© PayScale, Inc. @ www.payscale.com

Find Out Exactly What You Should Be Paid

United States (change)

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Customer Support Specialist Job Listings

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Pay Difference by Location

National Average: $37,556

Larger city markers indicate a job is popular in that location.

Customer Support Specialist Advice

Q: What do you wish you knew about your job when you first started out?

Customer Support Specialist in Charlotte:
`"$Customers are key to your success."`
Be flexible, willing to change with the changes in the medical field. Each client is different with different outcomes. There are no standard answers. One size does not all. Must listen and understand the Client's needs depending on their specialty. Must be forward thinking and willing to find solutions, not excuses. Medical field is rapidly changing. Think outside the box by using the same tools. Finally, even though the client is not sitting in front you, they will detect when you are having a "bad day" by the tone in your voice.

Key Stats for Customer Support Specialist

Gender

Female
66 %
Male
34 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 37 votes.
Less than 1 year
11%
1-4 years
77%
5-9 years
13%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Customer Support Specialist Salaries

Problem Solving
▲9%

Account Management
▲7%


Data Analysis
▲5%

Customer Relationship Management (CRM)
▲3%

Oral / Verbal Communication
▲2%


National Average
$38,000

Microsoft Excel
▼1%

Microsoft Office
▼2%

Customer Relations
▼16%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 37 votes.

Gender

Female
66 %
Male
34 %

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 71%
vision benefits
Vision: 63%
dental benefits
None: 17%
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