Data Center Technician Salary
A sizeable majority of Data Center Technicians in the United States are men. In this role, average pay is around $21.96 per hour. While the company and tenure impact pay for this group, location is the most influential factor. Medical benefits are awarded to a large number, and a fair number earn dental coverage. Most Data Center Technicians report high levels of job satisfaction.
Job Description for Data Center Technician
A data center technician oversees server centers and other centralized banks of computers for data-, cloud-, and information technology-dependent companies. He or she helps ensure that networks stay up and online, that data is accessible, and that the processing and performance speed and power maintains efficiency at all times.Read More...
Much of a data center technician's job involves actively monitoring server and network performance and then analyzing this information. The technician determines what areas, if any, are falling below efficiency standards and works to isolate and address them. He or she also performs troubleshooting for customer and client problems as well, seeking to isolate those problems within the server and processing structure.
In most cases, a company expects the technician to be able to perform routine hardware repairs, replacements, and upgrades, as well as upgrade and augment existing hardware while causing minimal, if any, downtime for users and clients. In some cases, data center technicians may be asked to create detailed reports illustrating efficiency bottlenecks and offering upgrade solutions to solve them.
Many companies also use the job title of data center technician for first-line customer support of software, applications, and network services. This job may encompass the areas already discussed, but is typically focused more on individual client and customer problem-solving, and it requires more extensive knowledge of the software applications sold by the employer.
To work as a data center technician, a person typically needs at least an associate's degree in information technology (IT) services or a similar computer-focused disciplines. Additionally, employers look for a variety of network certifications specific to a position and frequently want entry-level help desk experience.
Data Center Technician Tasks
- Support users and escalate problems to ensure customer service.
- Set up, fix, maintain and patch technology in the data center.
- Adhere to and update documentation and user guides.
- Troubleshoot for network, hardware and software problems.
- Maintain hardware and software inventory and maintenance logs.
Data Center Technician Job Listings
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Popular Employer Salaries for Data Center Technician
Employees at Atos Origin take home the smallest paychecks, and $42K is the median salary. Furthermore, range in pay is narrow, with salaries starting at $35K and quickly nearing the top at only $48K.
Popular Skills for Data Center Technician
Survey results imply that Data Center Technicians deploy a substantial tool kit of skills at work. Most notably, facility with Information Technology Support and Hardware Configuration are correlated to pay that is significantly above average, leading to increases of 23 percent and 4 percent, respectively. Those listing Windows Operating System General Use as a skill should be prepared for drastically lower pay. VMware ESX and Microsoft Active Directory also typically command lower compensation. For most people, competency in Computer Hardware Technician indicates knowledge of Hardware Configuration and Linux.
Pay by Experience Level for Data Center Technician
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Experience and pay tend to be weakly linked for Data Center Technicians — those with more experience do not necessarily bring in higher earnings. Relatively untried employees who have less than five years' experience make $46K, but folks with five to 10 years under their belts enjoy an appreciably larger median of $54K. Data Center Technicians claiming one to two decades of experience make an estimated median of $56K. Survey participants who have spent more than 20 years on the job report a predictably higher median income of $62K, demonstrating that compensation is roughly commensurate with experience in the end.