Pay for Debt Collectors in the United States sits in the ballpark of $13.56 per hour. The most important factor affecting compensation for this group is location, followed by career duration and the particular employer. Although slightly less than a third lack health benefits of any kind, the greater part do enjoy medical insurance, and the larger part get dental coverage, too. The majority of individuals in this role claim moderate levels of job satisfaction. Debt Collectors survey participants are largely women, dominating at 65 percent. Figures cited in this summary are based on replies to PayScale's salary questionnaire.

$25,328 - $56,831
$25K
$36K
$57K
MEDIAN: $35,985
10%
50%
90%

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$10.38 - $17.78
$10
$14
$18
MEDIAN: $13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$25,328 - $56,831  
   
Bonus
$508 - $15,280  
Commission
$204.26 - $29,087  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,824 - $48,785  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 135
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$10.38 - $17.78  
   
Hourly Tips
$1.88  
Overtime
$14.90 - $26.70  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$508 - $15,280  
   
Commission
$204.26 - $29,087  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,824 - $48,785  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 424

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Debt Collector

A debt collector notifies the holders of accounts that are "past due" of their obligations to pay, and they help find and facilitate the best means for that person to repay the amount owed. Most of the time, individuals in this position work for a financial company dedicated to collecting on past due accounts.

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Debt Collector Tasks

  • Locate and notify customers of delinquent accounts by mail or telephone.
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Record information about financial status of customers and status of collection efforts.
  • Monitor overdue accounts, receive payments and post amounts paid to customer accounts.

Common Career Paths for Debt Collector


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At the upper end, Debt Collectors who move into a Collections Manager role can end up with a hefty increase in pay. The average income for Collections Managers is a much higher $49K per year. When Debt Collectors are ready for the next step in their careers, they often become Collections Supervisors or Collections Managers. Those roles pay an additional $14K and $18K, respectively.

Collections Clerk Job Listings

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Popular Employer Salaries for Debt Collector


Popular Skills for Debt Collector


Debt Collectors report using a diverse set of skills on the job. Most notably, skills in Collections, Negotiation, bill collections, and Customer Service are correlated to pay that is above average. At the other end of the pay range are skills like Bilingual. Those familiar with Customer Service also tend to know Collections.

Pay by Experience Level for Debt Collector

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience does not seem to be a strong driver of pay increase in this role. Salaries for the relatively untried average out to around $29K, but survey participants with five to 10 years of experience earn a significantly higher median of $34K. People with 10 to 20 years of experience make an average of about $35K in this role. In the end, the overall pattern seems to be that more experience generally corresponds to higher pay; a Debt Collector with more than 20 years of experience can earn $38K on average.

Pay Difference by Location

National Average: $31,569

Larger city markers indicate a job is popular in that location.

For those looking to make money, Debt Collectors in Houston enjoy an exceptional pay rate, 31 percent above the national average. Debt Collectors will also find cushy salaries in Cleveland (+13 percent), Dallas (+11 percent), Denver (+6 percent), and San Diego (+5 percent). Trailing the national average by 17 percent, Chicago is the market with the smallest paychecks. Buffalo and Cincinnati are a couple other places where companies are known to pay below the median — salaries are 14 percent lower and 13 percent lower, respectively.

Debt Collector Reviews

Q: What is it like working as a Debt Collector?

Debt Collector in Fiji:
"Great experience and Satisfied."
Pros: I like talking to customers and helping customers and find this work so interesting.I have also gained experience and have also manage to tackle different scenarios which have made a better debt collector.
Cons: Every star have their days, at times I can feel pressured when there are no collections for the day.

Related Job Salaries

Key Stats for Debt Collector

Gender

Female
65 %
Male
35 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 71 votes.
Less than 1 year
6%
1-4 years
44%
5-9 years
18%
10-19 years
25%
20 years or more
8%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Debt Collector Salaries




National Average
$32,000


Skills That Affect Debt Collector Salaries



bill collections
0%

National Average
$32,000


Typing
up arrow 3%

Bilingual
up arrow 6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 71 votes.

Gender

Female
65 %
Male
35 %

Years of Experience

Less than 1 year
6%
1-4 years
44%
5-9 years
18%
10-19 years
25%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 69%
dental benefits
Dental: 59%
vision benefits
Vision: 49%
dental benefits
None: 28%
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