Debt Collectors in the United States pull down an average of $13.45 per hour. This group's pay is mainly influenced by geographic location, followed by career length and the particular employer. More than half of Debt Collectors (64 percent) survey participants are women. Health benefits are not claimed by all — just under one in three lack any form of coverage — but the larger part have medical insurance, and the greater part have dental, too. Among folks in this role, job satisfaction levels approximately match the national average. Respondents to the PayScale salary survey provided the data for this report.

$25,224 - $57,543
(Median)
$25K
$36K
$58K
MEDIAN: $36,333
10%
50%
90%

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$10.38 - $17.90
(Median)
$10
$13
$18
MEDIAN: $13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$25,224 - $57,543  
   
Bonus
$511 - $15,514  
Commission
$507 - $29,233  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,020 - $48,975  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 141
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$10.38 - $17.90  
   
Hourly Tips
$1.88  
Overtime
$13.91 - $27.11  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$511 - $15,514  
   
Commission
$507 - $29,233  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,020 - $48,975  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 432
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Job Description for Debt Collector

A debt collector notifies the holders of accounts that are "past due" of their obligations to pay, and they help find and facilitate the best means for that person to repay the amount owed. Most of the time, individuals in this position work for a financial company dedicated to collecting on past due accounts.

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Debt Collector Tasks

  • Record information about financial status of customers and status of collection efforts.
  • Monitor overdue accounts, receive payments and post amounts paid to customer accounts.
  • Locate and notify customers of delinquent accounts by mail or telephone.
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.

Common Career Paths for Debt Collector


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Though it's uncommon, some Debt Collectors move into roles as Collections Managers, where pay is an average $49K per year. However, becoming a Collections Supervisor or Bill & Account Collector is a more frequent transition for Debt Collectors.

Collections Clerk Job Listings

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Popular Employer Salaries for Debt Collector


Popular Skills for Debt Collector


Debt Collectors report using a pretty varied skill set on the job. Most notably, skills in Negotiation, Collections, bill collections, and Customer Service are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Bilingual and Typing. Most people who know Customer Service also know Collections.

Pay by Experience Level for Debt Collector

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Debt Collectors, more experience in the field does not usually mean bigger paychecks. Workers in their first five years can expect to earn $29K, but people who have been around for five to 10 years earn a noticeably bigger sum of $35K. The average pay reported by folks with 10 to 20 years of experience is around $36K. Debt Collectors who have acquired more than two decades of experience generally do see greater compensation; their average income is approximately $38K.

Pay Difference by Location

National Average: $31,783

Larger city markers indicate a job is popular in that location.

With a pay rate for Debt Collectors that is 27 percent greater than the national average, Houston offers a comfortable salary for those in this profession. Debt Collectors can also look forward to large paychecks in cities like Cleveland (+13 percent), Atlanta (+6 percent), San Diego (+5 percent), and Minneapolis (+4 percent). Location significantly influences compensation, with Tucson Debt Collectors earning much less — 27 percent less — than the national average. Not at the bottom but still paying below the median are employers in Buffalo and Cincinnati (20 percent lower and 14 percent lower, respectively).

Debt Collector Reviews

What is it like working as a Debt Collector?

Debt Collector in Fiji:
"Great experience and Satisfied."
Pros: I like talking to customers and helping customers and find this work so interesting.I have also gained experience and have also manage to tackle different scenarios which have made a better debt collector.
Cons: Every star have their days, at times I can feel pressured when there are no collections for the day.

Related Job Salaries

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Experience Affects Debt Collector Salaries




National Average
$32,000


Skills That Affect Debt Collector Salaries

Negotiation
up arrow 2%

Collections
up arrow 1%

bill collections
0%

National Average
$32,000

Customer Service
up arrow 2%

Typing
up arrow 4%

Bilingual
up arrow 10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 79 votes.

Gender

Female
64 %
Male
36 %

Years of Experience

Less than 1 year
6%
1-4 years
41%
5-9 years
20%
10-19 years
24%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 69%
dental benefits
Dental: 60%
medical benefits
Vision: 48%
dental benefits
None: 28%
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