A dental insurance biller often works in coordination with dental care patients and insurance companies to process claims and bill patients. This person usually works in a dental office and keeps standard daytime office hours. Educational requirements vary depending on each office. However, a high school diploma or equivalent is almost always required, as well as at least two years of experience in the field. A dental insurance biller often requires a degree, or at least training, in medical billing, specialized coding, procedural and diagnostic coding, insurance principles, and medical record-keeping. This person works directly with other office staff.
A dental insurance biller is responsible for maintaining current insurance practices and forms, verifying reimbursement for dental services, processing and following up on insurance claims, documenting and coding information, interpreting medical records, reviewing patient accounts, determining billing distributions, processing statements, entering information into databases, and reviewing past-due billing accounts. Many positions also require experience in revenue cycle management, keyboarding skills (60 words per minute), an understanding of medical benefits, and experience with insurance companies. This person is typically highly organized and pays great attention to detail. A dental insurance biller should maintain excellent communication skills and advanced clerical skills. As this person usually spends a great deal of time on the phone, proper phone etiquette must always be exhibited. A dental insurance biller must always stay up-to-date in insurance policy changes, as well as any changes in medical billing or collections laws.
Dental Insurance Biller Tasks
Prepare bills or invoices, and record amount due for medical procedures and services.
Contact patients in order to obtain or relay account information.
Verify accuracy of billing data and revise any errors.
Review and retain medical records in order to compute fees and charges due.