A dental office coordinator typically works in the front office area of a dentist's office or clinic. They manage many of the office's needs and functions, with dentists and dental assistants or nurses handling the actual dental care. The coordinator helps the office stay on schedule, schedules new appointments, enters patient data for billing purposes, and generally keeps the office stocked with necessary supplies. Additionally, the coordinator typically oversees any storage and filing of paper records and ensures the office is clean and welcoming for arriving patients.
The office coordinator works with dentists to help establish achievable par times for patient procedures; then the coordinator uses this forecast to schedule appointments to keep the office as busy as possible. The coordinator serves as the patients' initial point of contact with the dentist's clinic and must be a friendly, welcoming presence. They typically enter patient and procedure data into a computer database, accurately entering and interpreting information to ensure prompt billing and reimbursements from patients and their insurance providers. Additionally, the coordinator may also be called upon to maintain par levels of some basic medical staples required by the dentists. Accounts payable and receivable may also fall under the coordinator's area of responsibility.
To work in this position, a person must typically possess at least a high school diploma or equivalent. They should have outstanding interpersonal, communication, and organizational skills. Dental office coordinators typically work during regular business hours in a dental clinic environment.
Dental Office Coordinator Tasks
Assist in hiring, training and reviewing performance of staff.
Monitor and prioritize workflow of office staff.
Examine or analyze accounting records and insurance statements to assess accuracy and completeness.
Maintain insurance policies and claims.