Pay for Retail Department Managers in the United States sits in the ballpark of $14.57 per hour. Compensation ranges between $10.36 per hour and $19.94. Including potential for bonuses and profit sharing — peaking near $5K and $6K, respectively — total cash payment to Retail Department Managers can bottom out near $23K or peak near $50K depending on individual performance. This group's pay is mainly influenced by the company, followed by the particular city and years of experience. Although roughly a fifth lack health benefits of any kind, a fair number do enjoy medical insurance, and a strong majority get dental coverage, too. Women make up a slight majority of Retail Department Managers (57 percent) survey respondents. Most workers in this position report high levels of job satisfaction. This report is based on responses to the PayScale salary survey.
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$29,491 - $64,763
(Median)
$29K
$43K
$65K
MEDIAN: $42,647
10%
50%
90%

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$10.36 - $19.94
(Median)
$10
$15
$20
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$29,491 - $64,763  
   
Bonus
$196.89 - $4,848  
Profit Sharing
$292.33 - $6,082  
Commission
$0.00 - $12,108  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,799 - $50,015  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 426
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$10.36 - $19.94  
   
Hourly Tips
$0.54  
Overtime
$13.55 - $30.83  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$196.89 - $4,848  
   
Commission
$0.00 - $12,108  
Profit Sharing
$292.33 - $6,082  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,799 - $50,015  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 1,368
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Job Description for Department Manager, Retail Store

A department store manager is responsible for managing the day-to-day activities of the retail store. They typically report to a regional director or regional manager, who they may interact with on a daily basis or less frequently. They hire and manage store personnel, as well as direct them in carrying out their employer’s vision. They may also be responsible for merchandising, training new employees, and completing scheduling and payroll. Some businesses create sales goals for department managers that must be met on a yearly or monthly basis.

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Department Manager, Retail Store Tasks

  • Manage the selection, training and development of staff; ensure monthly sales quota are met.
  • Sell the organization's products and/or services to new or established customers; handle and resolve escalated customer complaints and issues.
  • Oversee day-to-day retail operations and staff; monitor and prioritize workflow and schedules.
  • Manage and stock inventory at specified levels.

Common Career Paths for Department Manager, Retail Store


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Retail Department Managers who go on to become Human Resources Managers may see their salaries climb quite a bit. Median pay for Human Resources Managers is $59K annually. Becoming a Retail Store Assistant Manager or a Retail Store Manager is a common transition from a Retail Department Manager role.

Department Manager, Retail Store Job Listings

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Popular Employer Salaries for Department Manager, Retail Store


Known for taking on a considerable number of Retail Department Managers, Wal-Mart Stores, Inc, Lowe's Home Improvement Inc., Lowe's Companies, Inc, The Home Depot Inc., and H&M Hennes & Mauritz Inc. are leading firms in the industry. The biggest paychecks can be found at Saks Fifth Avenue — the median salary there is $63K; however, employees are subject to a wide range in pay, with the lowest salaries sitting near $38K and highest ones in the neighborhood of $84K. Retail Department Managers will also find cushy salaries at Nordstrom, Inc. (+$55K), H&M Hennes & Mauritz Inc. (+$46K), and Bed Bath & Beyond Inc (+$41K).

With a median employee salary of $22K, Kmart Corporation pays significantly less than its competitors (186 percent lower than the top payer). Also approaching the lower end are Walmart.com at $24K, Petco Animal Supplies, Inc. at $25K, and Wal-Mart Stores, Inc at $27K.

Popular Skills for Department Manager, Retail Store


Survey results imply that Retail Department Managers deploy a deep pool of skills on the job. Most notably, skills in Operations Management, Customer Service Metrics, People Management, and Scheduling are correlated to pay that is above average, with boosts between 8 percent and 15 percent. Those listing Order Inventory as a skill should be prepared for drastically lower pay. Inventory Control and Inventory Management also typically command lower compensation. It is often found that people who know Customer Service are also skilled in Merchandising and Sales.

Pay by Experience Level for Department Manager, Retail Store

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Retail Department Managers, more experience in the field does not usually mean bigger paychecks. Survey participants with less than five years' experience pocket $30K on average, but those with five to 10 years of experience enjoy a much bigger median of $34K. After working for 10 to 20 years, Retail Department Managers make a median salary of $37K. Individuals who report more than two decades of experience seem to make only slightly more than folks in the 10-to-20 year range; the more senior group sees median earnings in the comparatively modest ballpark of $39K.

Pay Difference by Location

45%

35%

26%

14%

13%

10%

10%

7%

National Average: $33,132

Larger city markers indicate a job is popular in that location.

For Retail Department Managers, New York provides a pay rate that is 45 percent greater than the national average. Retail Department Managers will also find cushy salaries in Los Angeles (+41 percent), Miami (+35 percent), Dallas (+26 percent), and Houston (+14 percent). The lowest-paying market is Charlotte, which sits 3 percent below the national average.

Department Manager, Retail Store Reviews

What is it like working as a Department Manager, Retail Store at Sears Holdings Corporation?

Department Manager, Retail Store in Columbia:
"Three teams managed by one person."
Pros: I enjoy the interaction with shoppers. I get to help team meet their deadlines.
Cons: Lack of staff. Due to low pay in a college community, quality help is opting for less stressful jobs with better pay. This leaves me to do most of the work myself. 150 hours of work to do in 45 hours, is overwhelming.

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Experience Affects Department Manager, Retail Store Salaries




National Average
$33,000


Skills That Affect Department Manager, Retail Store Salaries






Training
up arrow 4%

Leadership
up arrow 2%

Team Leadership
up arrow 1%

Customer Relationship Management (CRM)
up arrow 1%

Sales
0%

National Average
$33,000

Customer Service
up arrow 2%

Merchandising
up arrow 3%

Inventory Management
up arrow 4%

Inventory Control
up arrow 19%

Order Inventory
up arrow 28%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 245 votes.

Gender

Female
57 %
Male
43 %

Years of Experience

Less than 1 year
1%
1-4 years
36%
5-9 years
28%
10-19 years
24%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 70%
medical benefits
Vision: 62%
dental benefits
None: 21%
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