Department Manager, Retail Store Salary
Job Description for Department Manager, Retail Store
A department store manager is responsible for managing the day-to-day activities of the retail store. They typically report to a regional director or regional manager, who they may interact with on a daily basis or less frequently. They hire and manage store personnel, as well as direct them in carrying out their employer’s vision. They may also be responsible for merchandising, training new employees, and completing scheduling and payroll. Some businesses create sales goals for department managers that must be met on a yearly or monthly basis.Read More...
Department managers in retail stores often work varying hours. They may be required to work nights and weekends to meet customer needs, depending upon their store’s hours. They may have to be present when the store is not open to complete paperwork or to receive shipments. They often have to make bank deposits and transactions away from the store location. Traveling for meetings and special projects may be required.
Typically, department store managers in a retail store environment must be highly organized and flexible. Energy and leadership potential are two of the most important qualities for a department manager in a retail store. They are expected to model the store vision for employees and customers alike. They have several years of experience in retail management and may be asked to have an associate’s degree or higher. They have to have excellent communication skills to deal with the customers and be an effective manager of their subordinates.
Department Manager, Retail Store Tasks
- Oversee day-to-day retail operations and staff; monitor and prioritize workflow and schedules.
- Manage and stock inventory at specified levels.
- Manage the selection, training and development of staff; ensure monthly sales quota are met.
- Sell the organization's products and/or services to new or established customers; handle and resolve escalated customer complaints and issues.
Common Career Paths for Department Manager, Retail Store
For Retail Department Managers, progressing to a Human Resources Manager role may result in a significant raise. On average, a Human Resources Manager can earn $59K annually. Becoming a Retail Store Assistant Manager or a Retail Store Manager is a common transition from a Retail Department Manager role.
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Popular Employer Salaries for Department Manager, Retail Store
Wal-Mart Stores, Inc, Lowe's Home Improvement Inc., Lowe's Companies, Inc, The Home Depot Inc., and Office Depot, Inc. are among the top companies that take on many Retail Department Managers. Employees of Saks Fifth Avenue can expect to make the most, with the company offering a median salary of $63K; however, pay is widely dispersed from bottom to top, ranging from $38K to $84K. Nordstrom, Inc., H&M Hennes & Mauritz Inc., and Bed Bath & Beyond Inc also offer top salaries for Retail Department Managers. Workers at these firms can expect to earn about $56K, $47K, and $41K, respectively.
The lowest pay by far can be found at Kmart Corporation — this employer offers a median salary of $22K, 186 percent lower than the top payer. Walmart.com, Petco Animal Supplies, Inc., and Wal-Mart Stores, Inc also rank near the bottom for pay, handing out $24K, $26K, and $27K-paychecks on average.
Popular Skills for Department Manager, Retail Store
Survey takers working as Retail Department Managers report using a large range of professional skills. Most notably, skills in Operations Management, People Management, Customer Service Metrics, and Scheduling are correlated to pay that is above average, with boosts between 8 percent and 16 percent. Those listing Order Inventory as a skill should be prepared for drastically lower pay. Inventory Control and Inventory Management also typically command lower compensation. Most people who know Customer Service also know Merchandising and Sales.
Pay by Experience Level for Department Manager, Retail Store
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Retail Department Managers with more experience do not necessarily bring home bigger paychecks. In fact, experience in this field tends to impact compensation minimally. Salaries of relatively inexperienced workers fall in the neighborhood of $30K, but folks who have racked up five to 10 years see a notably higher median of $34K. On average, Retail Department Managers make $37K following one to two decades on the job. Folks who have racked up more than 20 years in the field report incomes that aren't that much higher than less experienced individuals' earnings; the veterans make just $39K on average.
Pay Difference by Location
Surpassing the national average by 46 percent, Retail Department Managers in New York receive some of the highest pay in the country. Retail Department Managers will also find cushy salaries in Los Angeles (+39 percent), Miami (+38 percent), Dallas (+29 percent), and Atlanta (+20 percent). In Charlotte, salaries are 5 percent below the national average and represent the lowest-paying market.
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