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Department Manager, Retail Store Salary

For Retail Department Managers, hourly average wages total $14.00 per hour. In the world of Retail Department Managers, overall cash allowance can occasionally include more than $5K from bonuses and, in some exceptional cases, $3K from profit sharing, causing incomes to vary widely between $21K and $52K. The most influential factor affecting pay for this group is the company, though the particular city and tenure have a (lesser) impact as well. Women make up a slight majority of Retail Department Managers (56 percent) survey respondents. For the most part, Retail Department Managers enjoy their work and report high levels of job satisfaction. Nearly one in five of professionals in this line of work do not receive benefits; however, a fair number report medical coverage and a majority claim dental coverage as well. This report is based on answers to PayScale's salary questionnaire.
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$28,843 - $61,151
(Median)
$29K
$41K
$61K
MEDIAN: $40,794
10%
50%
90%

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$9.58 - $18.78
(Median)
$9
$14
$19
MEDIAN: $13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$28,843 - $61,151  
   
Bonus
$0.00 - $5,117  
Profit Sharing
$126.71 - $3,056  
Commission
$0.00 - $11,836  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,371 - $51,518  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 677
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$9.58 - $18.78  
   
Overtime
$12.42 - $27.88  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $5,117  
   
Commission
$0.00 - $11,836  
Profit Sharing
$126.71 - $3,056  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,371 - $51,518  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 1,292

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Job Description for Department Manager, Retail Store

A department store manager is responsible for managing the day-to-day activities of the retail store. They typically report to a regional director or regional manager, who they may interact with on a daily basis or less frequently. They hire and manage store personnel, as well as direct them in carrying out their employer’s vision. They may also be responsible for merchandising, training new employees, and completing scheduling and payroll. Some businesses create sales goals for department managers that must be met on a yearly or monthly basis.

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Department Manager, Retail Store Tasks

  • Manage the selection, training and development of staff; ensure monthly sales quota are met.
  • Sell the organization's products and/or services to new or established customers; handle and resolve escalated customer complaints and issues.
  • Oversee day-to-day retail operations and staff; monitor and prioritize workflow and schedules.
  • Manage and stock inventory at specified levels.

Common Career Paths for Department Manager, Retail Store


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For Retail Department Managers, progressing to an Operations Manager role may result in a significant raise. On average, an Operations Manager can earn $59K annually. Becoming a Retail Store Assistant Manager or a Retail Store Manager is a common transition from a Retail Department Manager role.

Department Manager, Retail Store Job Listings

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Popular Employer Salaries for Department Manager, Retail Store


Lowe's Home Improvement Inc., Wal-Mart Stores, Inc, Nordstrom, Inc., Bed Bath & Beyond Inc, and Petco Animal Supplies, Inc. are among the top companies that take on many Retail Department Managers. The biggest paychecks can be found at Nordstrom, Inc. — the median salary there is $47K; however, employees are subject to a wide range in pay, with the lowest salaries sitting near $35K and highest ones in the neighborhood of $63K. Other employers shelling out big bucks include Bed Bath & Beyond Inc, Macy's, Inc., and H&M Hennes & Mauritz Inc., where Retail Department Managers typically earn around $46K, $42K, or $41K, respectively.

With a reported median salary of only $22K, Kmart Corporation easily takes the cake for lowest-paying firm in town; earnings are less than half of the top paying employer's rate. Walmart.com, Petco Animal Supplies, Inc., and Wal-Mart Stores, Inc also scrape the bottom of the pay scale, with median earnings hovering around $24K, $24K, and $26K.

Popular Skills for Department Manager, Retail Store


Survey takers working as Retail Department Managers report using a large range of professional skills. Most notably, skills in Operations Management, People Management, Sales Management, and Customer Service Metrics are correlated to pay that is above average, with boosts between 5 percent and 10 percent. At the other end of the pay range are skills like Customer Service, Sales, and Merchandising. It is often found that people who know Customer Service are also skilled in Merchandising and Sales.

Pay by Experience Level for Department Manager, Retail Store

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience and pay tend to be weakly linked for Retail Department Managers — those with more experience do not necessarily bring in higher earnings. Workers in their first five years can expect to earn $30K, but people who have been around for five to 10 years earn a noticeably bigger sum of $34K. Retail Department Managers claiming one to two decades of experience make an estimated median of $37K. Respondents who claim more than 20 years of experience may encounter pay that doesn't quite reflect their extensive experience; these veterans report a median income of around $39K.

Pay Difference by Location


New York is home to an above-average pay rate for Retail Department Managers, 50 percent higher than the national average. Retail Department Managers will also find cushy salaries in Boston (+32 percent), Miami (+23 percent), Los Angeles (+23 percent), and Dallas (+17 percent). Those in the field find the lowest salaries in Columbus, 10 percent below the national average. Workers in Las Vegas and San Diego earn salaries that trail the national average for those in this profession (6 percent less and 4 percent less, respectively).

Related Job Salaries

United States (change)

Experience Affects Department Manager, Retail Store Salaries




National Average
$33,000


Skills That Affect Department Manager, Retail Store Salaries




Scheduling
up arrow 4%

Customer Service Metrics
up arrow 4%

Customer Relationship Management (CRM)
up arrow 1%

Leadership
0%

National Average
$33,000

Inventory Management
up arrow 1%

Training
up arrow 1%

Team Leadership
up arrow 1%

Merchandising
up arrow 3%

Sales
up arrow 4%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 409 votes.

Gender

Female
56 %
Male
44 %

Years of Experience

Less than 1 year
2%
1-4 years
33%
5-9 years
30%
10-19 years
24%
20 years or more
12%

Common Health Benefits

medical benefits Medical: 75% dental benefits Dental: 66%
vision benefits Vision: 52% employee benefits None: 21%
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