Department Manager, Retail Store Salary

Retail Department Managers in the United States can expect wages of $14.11 per hour on average. Overall incomes of Retail Department Managers — including $5K bonuses, $3K profit sharing proceeds, and $12K commissions on the more lucrative end — generally ranges between $22K and $51K. Compensation for this group is mainly affected by the specific employer, but geography and years of experience are influential factors as well. Although a strong majority have medical coverage and the larger part have dental coverage, nearly one-fifth claim no health benefits at all. Women make up a slight majority of Retail Department Managers (56 percent) survey respondents. Most workers in this position report high levels of job satisfaction. Figures cited in this summary are based on replies to PayScale's salary questionnaire.
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$28,994 - $61,517
(Median)
$29K
$41K
$62K
MEDIAN: $41,063
10%
50%
90%

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$9.70 - $19.02
(Median)
$9
$14
$19
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$28,994 - $61,517  
   
Bonus
$0.00 - $5,089  
Profit Sharing
$125.00 - $3,072  
Commission
$0.00 - $11,635  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,649 - $51,261  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 668
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$9.70 - $19.02  
   
Overtime
$12.80 - $28.28  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $5,089  
   
Commission
$0.00 - $11,635  
Profit Sharing
$125.00 - $3,072  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,649 - $51,261  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 1,333
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Job Description for Department Manager, Retail Store

A department store manager is responsible for managing the day-to-day activities of the retail store. They typically report to a regional director or regional manager, who they may interact with on a daily basis or less frequently. They hire and manage store personnel, as well as direct them in carrying out their employer’s vision. They may also be responsible for merchandising, training new employees, and completing scheduling and payroll. Some businesses create sales goals for department managers that must be met on a yearly or monthly basis.

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Department Manager, Retail Store Tasks

  • Manage the selection, training and development of staff; ensure monthly sales quota are met.
  • Sell the organization's products and/or services to new or established customers; handle and resolve escalated customer complaints and issues.
  • Oversee day-to-day retail operations and staff; monitor and prioritize workflow and schedules.
  • Manage and stock inventory at specified levels.

Common Career Paths for Department Manager, Retail Store


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Retail Department Managers sometimes assume positions such as Operations Managers. That role pays $59K per year on average. Going from Retail Department Manager to Retail Store Assistant Manager is the transition that occurs most often in this field, and the average paycheck for Retail Store Assistant Managers is $32K. Many others choose to work as Retail Store Managers, where pay is typically $40K.

Department Manager, Retail Store Job Listings

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Popular Employer Salaries for Department Manager, Retail Store


Lowe's Home Improvement Inc., Wal-Mart Stores, Inc, Nordstrom, Inc., Bed Bath & Beyond Inc, and Lowe's Companies, Inc are some prominent firms with considerable interest in employing a large team of Retail Department Managers. Although Nordstrom, Inc. heads up the field in terms of compensation, offering the highest median salary at $48K, pay at this particular employer still varies considerably, running the full spectrum from $35K to $63K. Other leaders in compensation levels are Bed Bath & Beyond Inc at $46K, H&M Hennes & Mauritz Inc. at $43K, and Lowe's Companies, Inc, where Retail Department Managers annually earn $36K.

Kmart Corporation lags the field greatly in terms of pay, offering a median salary less than half of the top paying company's rate ($22K). Others at the bottom of the scale for this job include Walmart.com at $24K, and Petco Animal Supplies, Inc. where $25K is the norm, but it is worth noting that some Retail Department Managers there earn up to $38K.

Popular Skills for Department Manager, Retail Store


Retail Department Managers seem to exploit a large range of skills on the job. Most notably, skills in Operations Management, People Management, Sales Management, and Customer Service Metrics are correlated to pay that is above average, with boosts between 5 percent and 11 percent. Skills that pay less than market rate include Sales, Customer Service, and Merchandising. Those familiar with Customer Service also tend to know Merchandising and Sales.

Pay by Experience Level for Department Manager, Retail Store

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience does not seem to be a strong driver of pay increase in this role. Folks with fewer than five years of experience take home $30K on average, and those who have worked for five to 10 years see a bigger median salary of $34K. Retail Department Managers with one to two decades of relevant experience report an average salary of approximately $38K. Veterans who have surpassed the 20-year mark may make only slightly more than those who are navigating the mid-career stage; the more senior group reports median earnings of around $39K.

Pay Difference by Location


For Retail Department Managers, working in the bustling city of New York has its advantages, including an above-average pay rate. Retail Department Managers can also look forward to large paychecks in cities like Boston (+31 percent), Miami (+27 percent), Los Angeles (+21 percent), and Austin (+12 percent). Las Vegas ranks last in the field for pay, reporting salaries 7 percent below the national average. Employers in San Diego and Atlanta also lean toward paying below-median salaries (5 percent lower and 4 percent lower, respectively).

Department Manager, Retail Store Reviews

What is it like working as a Department Manager, Retail Store at Sears Holdings Corporation?

Department Manager, Retail Store in Columbia:
"Three teams managed by one person."
Pros: I enjoy the interaction with shoppers. I get to help team meet their deadlines.
Cons: Lack of staff. Due to low pay in a college community, quality help is opting for less stressful jobs with better pay. This leaves me to do most of the work myself. 150 hours of work to do in 45 hours, is overwhelming.

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Experience Affects Department Manager, Retail Store Salaries




National Average
$33,000


Skills That Affect Department Manager, Retail Store Salaries




Scheduling
up arrow 3%

Customer Service Metrics
up arrow 3%

Customer Relationship Management (CRM)
up arrow 2%

Team Leadership
0%

National Average
$33,000

Leadership
up arrow 1%

Inventory Management
up arrow 2%

Training
up arrow 2%

Merchandising
up arrow 4%


up arrow 5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 392 votes.

Gender

Female
56 %
Male
44 %

Years of Experience

Less than 1 year
2%
1-4 years
32%
5-9 years
30%
10-19 years
24%
20 years or more
12%

Common Health Benefits

medical benefits Medical: 76% dental benefits Dental: 67%
vision benefits Vision: 53% employee benefits None: 20%
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