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Department Manager, Retail Store Salary

Retail Department Managers in the United States take home approximately $14.02 per hour on average. Total cash compensation for Retail Department Managers runs from $21K to $51K depending on bonuses that can occasionally exceed $5K and profit sharing that can reach almost $3K. This group's pay is mainly influenced by the particular firm, followed by geography and tenure. Women Retail Department Managers who took the survey just slightly outnumber men. While some workers in this profession — nearly one in five — do not have any health coverage, a strong majority do receive medical benefits and the larger part have dental insurance. Work is enjoyable for Retail Department Managers, who typically claim high levels of job satisfaction. This snapshot results from replies to PayScale's salary survey.
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$28,858 - $61,177
(Median)
$29K
$41K
$61K
MEDIAN: $40,929
10%
50%
90%

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$9.61 - $18.81
(Median)
$9
$14
$19
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$28,858 - $61,177  
   
Bonus
$0.00 - $5,129  
Profit Sharing
$125.00 - $3,072  
Commission
$0.00 - $11,947  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,397 - $51,488  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 675
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$9.61 - $18.81  
   
Overtime
$12.60 - $27.99  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $5,129  
   
Commission
$0.00 - $11,947  
Profit Sharing
$125.00 - $3,072  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,397 - $51,488  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 1,301

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United States (change)


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Job Description for Department Manager, Retail Store

A department store manager is responsible for managing the day-to-day activities of the retail store. They typically report to a regional director or regional manager, who they may interact with on a daily basis or less frequently. They hire and manage store personnel, as well as direct them in carrying out their employer’s vision. They may also be responsible for merchandising, training new employees, and completing scheduling and payroll. Some businesses create sales goals for department managers that must be met on a yearly or monthly basis.

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Department Manager, Retail Store Tasks

  • Manage the selection, training and development of staff; ensure monthly sales quota are met.
  • Sell the organization's products and/or services to new or established customers; handle and resolve escalated customer complaints and issues.
  • Oversee day-to-day retail operations and staff; monitor and prioritize workflow and schedules.
  • Manage and stock inventory at specified levels.

Common Career Paths for Department Manager, Retail Store


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Retail Department Managers do not often transition into Operations Manager roles. The role averages $59K per year. A more common career path for Retail Department Managers is stepping into the role of Retail Store Assistant Manager or Retail Store Manager.

Department Manager, Retail Store Job Listings

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Popular Employer Salaries for Department Manager, Retail Store


Dominating the field, Lowe's Home Improvement Inc., Wal-Mart Stores, Inc, Nordstrom, Inc., Bed Bath & Beyond Inc, and Lowe's Companies, Inc are top firms with a reputation for hiring a great number of Retail Department Managers. Nordstrom, Inc. offers the largest salaries in town ($47K on average), but the considerable range in workers' salaries creates a rather varied pay scale that stretches from $35K to $63K. Those in search of high salaries should also consider Bed Bath & Beyond Inc, H&M Hennes & Mauritz Inc., and Macy's, Inc., top-paying firms where Retail Department Managers rake in a comfortable $46K, $43K, or $42K, respectively.

With a reported median salary of only $22K, Kmart Corporation easily takes the cake for lowest-paying firm in town; earnings are less than half of the top paying company's rate. A few other companies with smaller-than-average paychecks include Walmart.com ($24K), Petco Animal Supplies, Inc. ($25K), and Wal-Mart Stores, Inc ($26K).

Popular Skills for Department Manager, Retail Store


Retail Department Managers seem to wield many skills on the job. Most notably, skills in Operations Management, People Management, Sales Management, and Customer Service Metrics are correlated to pay that is above average, with boosts between 5 percent and 10 percent. Skills that pay less than market rate include Sales, Customer Service, and Merchandising. The majority of those who know Customer Service also know Merchandising and Sales.

Pay by Experience Level for Department Manager, Retail Store

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Retail Department Managers with more experience do not necessarily bring home bigger paychecks. In fact, experience in this field tends to impact compensation minimally. Relatively untried employees who have fewer than five years of experience earn around $30K on average. People who have worked for five to 10 years can expect a higher median salary of $34K. Retail Department Managers see a median salary of $38K after reaching one to two decades on the job. Individuals who have achieved more than 20 years of experience don't seem to earn much more than people who have 10 to 20 years under their belts; the more senior group reports an average income of $39K.

Pay Difference by Location


Surpassing the national average by 50 percent, Retail Department Managers in New York receive some of the highest pay in the country. Retail Department Managers can also look forward to large paychecks in cities like Boston (+32 percent), Miami (+23 percent), Los Angeles (+22 percent), and Chicago (+15 percent). Those in the field find the lowest salaries in Columbus, 10 percent below the national average. Employers in Las Vegas and San Diego also lean toward paying below-median salaries (6 percent lower and 4 percent lower, respectively).

Related Job Salaries

United States (change)

Experience Affects Department Manager, Retail Store Salaries




National Average
$33,000


Skills That Affect Department Manager, Retail Store Salaries




Scheduling
up arrow 4%

Customer Service Metrics
up arrow 4%

Customer Relationship Management (CRM)
up arrow 2%

National Average
$33,000

Leadership
up arrow 1%

Inventory Management
up arrow 1%

Training
up arrow 1%

Team Leadership
up arrow 1%

Merchandising
up arrow 3%


up arrow 5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 404 votes.

Gender

Female
56 %
Male
44 %

Years of Experience

Less than 1 year
2%
1-4 years
32%
5-9 years
30%
10-19 years
24%
20 years or more
12%

Common Health Benefits

medical benefits Medical: 75% dental benefits Dental: 66%
vision benefits Vision: 52% employee benefits None: 21%
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