A department store manager is responsible for managing the day-to-day activities of the retail store. They typically report to a regional director or regional manager, who they may interact with on a daily basis or less frequently. They hire and manage store personnel, as well as direct them in carrying out their employer’s vision. They may also be responsible for merchandising, training new employees, and completing scheduling and payroll. Some businesses create sales goals for department managers that must be met on a yearly or monthly basis.
Department Manager, Retail Store Tasks
Manage the selection, training and development of staff; ensure monthly sales quota are met.
Sell the organization's products and/or services to new or established customers; handle and resolve escalated customer complaints and issues.
Oversee day-to-day retail operations and staff; monitor and prioritize workflow and schedules.
Manage and stock inventory at specified levels.