Department Manager, Retail Store Salary

Retail Department Managers in the United States can expect wages of $14.09 per hour on average. Including potential for bonuses, profit sharing and commission — peaking near $5K, $3K, and $12K, respectively — total cash payment to Retail Department Managers can bottom out near $22K or top out at around $51K. The most influential factor affecting pay for this group is the particular firm, though geography and experience level have a (lesser) impact as well. Health benefits are not enjoyed by everyone in this line of work, and around one in five lack any coverage at all. Medical benefits are reported by a strong majority and dental coverage is claimed by a majority. Men are slightly outnumbered by their female counterparts who answered the questionnaire, who make up a slight majority at 56 percent. Job satisfaction is high and work is enjoyable for most Retail Department Managers. The figures in this rundown are based on the results of PayScale's salary questionnaire.
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$29,009 - $61,068
(Median)
$29K
$41K
$61K
MEDIAN: $41,045
10%
50%
90%

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$9.67 - $19.03
(Median)
$9
$14
$19
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$29,009 - $61,068  
   
Bonus
$0.00 - $5,095  
Profit Sharing
$124.16 - $3,081  
Commission
$0.00 - $11,675  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,540 - $51,241  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 671
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$9.67 - $19.03  
   
Overtime
$12.70 - $28.27  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $5,095  
   
Commission
$0.00 - $11,675  
Profit Sharing
$124.16 - $3,081  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,540 - $51,241  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 1,332
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Job Description for Department Manager, Retail Store

A department store manager is responsible for managing the day-to-day activities of the retail store. They typically report to a regional director or regional manager, who they may interact with on a daily basis or less frequently. They hire and manage store personnel, as well as direct them in carrying out their employer’s vision. They may also be responsible for merchandising, training new employees, and completing scheduling and payroll. Some businesses create sales goals for department managers that must be met on a yearly or monthly basis.

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Department Manager, Retail Store Tasks

  • Manage the selection, training and development of staff; ensure monthly sales quota are met.
  • Sell the organization's products and/or services to new or established customers; handle and resolve escalated customer complaints and issues.
  • Oversee day-to-day retail operations and staff; monitor and prioritize workflow and schedules.
  • Manage and stock inventory at specified levels.

Common Career Paths for Department Manager, Retail Store


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Though some Retail Department Managers move into positions like Operations Manager (where the average salary is $59K), this progression is not the norm. A Retail Store Assistant Manager role is the most common promotion for Retail Department Managers moving up the ladder. Pay for this role tends to be $32K per year. Another typical, albeit less common, transition for Retail Department Managers is a Retail Store Manager position, where earnings are usually $40K.

Popular Employer Salaries for Department Manager, Retail Store


Well-known firms with a reputation for hiring numerous Retail Department Managers include Lowe's Home Improvement Inc., Wal-Mart Stores, Inc, Nordstrom, Inc., Bed Bath & Beyond Inc, and Petco Animal Supplies, Inc. For Retail Department Managers, comfortable salaries can be found at Nordstrom, Inc.; in fact, average earnings are around $47K, the highest in the area, though the difference in the company's lowest and highest employee paychecks ($35K versus $63K) is great. Retail Department Managers can also look forward to large paychecks at Bed Bath & Beyond Inc ($46K), H&M Hennes & Mauritz Inc. ($43K), and Lowe's Companies, Inc ($36K).

With a median employee salary of $22K, Kmart Corporation pays significantly less than its competitors (less than half of the top paying company's rate). Others at the bottom of the scale for this job include Walmart.com at $24K, and Petco Animal Supplies, Inc. where $25K is the norm, but it is worth noting that some Retail Department Managers there earn up to $38K.

Popular Skills for Department Manager, Retail Store


Retail Department Managers seem to require a rather large skill set. Most notably, skills in Operations Management, People Management, Sales Management, and Customer Service Metrics are correlated to pay that is above average, with boosts between 4 percent and 11 percent. At the other end of the pay range are skills like Sales, Customer Service, and Merchandising. Those educated in Customer Service tend to be well versed in Merchandising and Sales.

Pay by Experience Level for Department Manager, Retail Store

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Retail Department Managers, experience does not seem to be a major factor in determining pay. The average inexperienced worker's salary is approximately $30K, and people with five to 10 years of experience bring in more at around $34K on average. Retail Department Managers bring in $38K after working for 10 to 20 years. More than 20 years of experience mean a somewhat bigger median paycheck of $39K, but it's not much more than what less experienced people make.

Pay Difference by Location


For Retail Department Managers, working in the bustling city of New York has its advantages, including an above-average pay rate. Retail Department Managers can also look forward to large paychecks in cities like Boston (+31 percent), Miami (+27 percent), Los Angeles (+22 percent), and Chicago (+13 percent). Falling short of the national average by 7 percent, the area with the worst salaries is Las Vegas. Below-median salaries also turn up in San Diego and Atlanta (5 percent lower and 4 percent lower, respectively).

Department Manager, Retail Store Reviews

What is it like working as a Department Manager, Retail Store at Sears Holdings Corporation?

Department Manager, Retail Store in Columbia:
"Three teams managed by one person."
Pros: I enjoy the interaction with shoppers. I get to help team meet their deadlines.
Cons: Lack of staff. Due to low pay in a college community, quality help is opting for less stressful jobs with better pay. This leaves me to do most of the work myself. 150 hours of work to do in 45 hours, is overwhelming.

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Experience Affects Department Manager, Retail Store Salaries




National Average
$33,000


Skills That Affect Department Manager, Retail Store Salaries



Sales Management
up arrow 4%

Scheduling
up arrow 3%

Customer Service Metrics
up arrow 3%

Customer Relationship Management (CRM)
up arrow 2%

Leadership
0%

Team Leadership
0%

National Average
$33,000

Inventory Management
up arrow 1%

Training
up arrow 1%

Merchandising
up arrow 4%


up arrow 5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 396 votes.

Gender

Female
56 %
Male
44 %

Years of Experience

Less than 1 year
2%
1-4 years
32%
5-9 years
29%
10-19 years
24%
20 years or more
12%

Common Health Benefits

medical benefits Medical: 76% dental benefits Dental: 67%
vision benefits Vision: 53% employee benefits None: 21%
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