Department Manager, Retail Store Salary
Job Description for Department Manager, Retail Store
A department store manager is responsible for managing the day-to-day activities of the retail store. They typically report to a regional director or regional manager, who they may interact with on a daily basis or less frequently. They hire and manage store personnel, as well as direct them in carrying out their employer’s vision. They may also be responsible for merchandising, training new employees, and completing scheduling and payroll. Some businesses create sales goals for department managers that must be met on a yearly or monthly basis.Read More...
Department managers in retail stores often work varying hours. They may be required to work nights and weekends to meet customer needs, depending upon their store’s hours. They may have to be present when the store is not open to complete paperwork or to receive shipments. They often have to make bank deposits and transactions away from the store location. Traveling for meetings and special projects may be required.
Typically, department store managers in a retail store environment must be highly organized and flexible. Energy and leadership potential are two of the most important qualities for a department manager in a retail store. They are expected to model the store vision for employees and customers alike. They have several years of experience in retail management and may be asked to have an associate’s degree or higher. They have to have excellent communication skills to deal with the customers and be an effective manager of their subordinates.
Department Manager, Retail Store Tasks
- Manage the selection, training and development of staff; ensure monthly sales quota are met.
- Sell the organization's products and/or services to new or established customers; handle and resolve escalated customer complaints and issues.
- Oversee day-to-day retail operations and staff; monitor and prioritize workflow and schedules.
- Manage and stock inventory at specified levels.
Common Career Paths for Department Manager, Retail Store
Retail Department Managers who go on to become Human Resources Managers may see their salaries climb quite a bit. Median pay for Human Resources Managers is $59K annually. Becoming a Retail Store Assistant Manager or a Retail Store Manager is a common transition from a Retail Department Manager role.
Popular Employer Salaries for Department Manager, Retail Store
Known for taking on a considerable number of Retail Department Managers, Wal-Mart Stores, Inc, Lowe's Home Improvement Inc., Lowe's Companies, Inc, The Home Depot Inc., and H&M Hennes & Mauritz Inc. are leading firms in the industry. The biggest paychecks can be found at Saks Fifth Avenue — the median salary there is $63K; however, employees are subject to a wide range in pay, with the lowest salaries sitting near $38K and highest ones in the neighborhood of $84K. Retail Department Managers will also find cushy salaries at Nordstrom, Inc. (+$55K), H&M Hennes & Mauritz Inc. (+$46K), and Bed Bath & Beyond Inc (+$41K).
With a median employee salary of $22K, Kmart Corporation pays significantly less than its competitors (186 percent lower than the top payer). Also approaching the lower end are Walmart.com at $24K, Petco Animal Supplies, Inc. at $25K, and Wal-Mart Stores, Inc at $27K.
Popular Skills for Department Manager, Retail Store
Survey results imply that Retail Department Managers deploy a deep pool of skills on the job. Most notably, skills in Operations Management, Customer Service Metrics, People Management, and Scheduling are correlated to pay that is above average, with boosts between 8 percent and 15 percent. Those listing Order Inventory as a skill should be prepared for drastically lower pay. Inventory Control and Inventory Management also typically command lower compensation. It is often found that people who know Customer Service are also skilled in Merchandising and Sales.
Pay by Experience Level for Department Manager, Retail Store
Median of all compensation (including tips, bonus, and overtime) by years of experience.
For Retail Department Managers, more experience in the field does not usually mean bigger paychecks. Survey participants with less than five years' experience pocket $30K on average, but those with five to 10 years of experience enjoy a much bigger median of $34K. After working for 10 to 20 years, Retail Department Managers make a median salary of $37K. Individuals who report more than two decades of experience seem to make only slightly more than folks in the 10-to-20 year range; the more senior group sees median earnings in the comparatively modest ballpark of $39K.
Pay Difference by Location
For Retail Department Managers, New York provides a pay rate that is 45 percent greater than the national average. Retail Department Managers will also find cushy salaries in Los Angeles (+41 percent), Miami (+35 percent), Dallas (+26 percent), and Houston (+14 percent). The lowest-paying market is Charlotte, which sits 3 percent below the national average.