Department Manager, Retail Store Salary

Median pay for Retail Department Managers in the United States lies in the neighborhood of $14.15 per hour. Overall incomes of Retail Department Managers — including $5K bonuses, $3K profit sharing proceeds, and $10K commissions on the more lucrative end — generally ranges between $22K and $51K. The company is the main element affecting pay for this group — the particular city and years of experience are driving factors as well. Women make up a slight majority of Retail Department Managers (57 percent) survey respondents. Job satisfaction is high and work is enjoyable for most Retail Department Managers. Unfortunately, some people in this line of work are without benefits — close to a fifth lack coverage. On the flip side, a fair number have medical insurance and more than half receive dental plans. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.
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$29,448 - $64,529
(Median)
$29K
$41K
$65K
MEDIAN: $41,466
10%
50%
90%

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$9.88 - $19.37
(Median)
$9
$14
$19
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$29,448 - $64,529  
   
Bonus
$0.00 - $5,060  
Profit Sharing
$146.17 - $3,091  
Commission
$0.00 - $10,126  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,992 - $51,025  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 663
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.88 - $19.37  
   
Hourly Tips
$0.83  
Overtime
$13.02 - $28.78  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$0.00 - $5,060  
   
Commission
$0.00 - $10,126  
Profit Sharing
$146.17 - $3,091  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,992 - $51,025  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 1,499
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Job Description for Department Manager, Retail Store

A department store manager is responsible for managing the day-to-day activities of the retail store. They typically report to a regional director or regional manager, who they may interact with on a daily basis or less frequently. They hire and manage store personnel, as well as direct them in carrying out their employer’s vision. They may also be responsible for merchandising, training new employees, and completing scheduling and payroll. Some businesses create sales goals for department managers that must be met on a yearly or monthly basis.

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Department Manager, Retail Store Tasks

  • Manage the selection, training and development of staff; ensure monthly sales quota are met.
  • Sell the organization's products and/or services to new or established customers; handle and resolve escalated customer complaints and issues.
  • Oversee day-to-day retail operations and staff; monitor and prioritize workflow and schedules.
  • Manage and stock inventory at specified levels.

Common Career Paths for Department Manager, Retail Store


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It's not very common for Retail Department Managers to move on to become Operations Managers. Average pay for an Operations Manager is $59K annually. A Retail Store Assistant Manager role is the most prevalent career advancement for Retail Department Managers. Paychecks for that role are $32K on average. The Retail Store Manager position is another common transition for Retail Department Managers; in this role, salaries are typically at the $40K mark.

Popular Employer Salaries for Department Manager, Retail Store


Well-known firms with a reputation for hiring numerous Retail Department Managers include Wal-Mart Stores, Inc, Lowe's Home Improvement Inc., Lowe's Companies, Inc, Nordstrom, Inc., and Petco Animal Supplies, Inc. Nordstrom, Inc. pays the most with a median salary of $49K, though with a large amount of variation, going from a low of $35K to a high of $64K. Soaring salaries can also be found at Bed Bath & Beyond Inc, H&M Hennes & Mauritz Inc., and Lowe's Companies, Inc, where earnings of $46K, $44K, or $37K are standard for Retail Department Managers.

The lowest pay by far can be found at Kmart Corporation — this employer offers a median salary of $22K, less than half of the top paying employer's rate. Walmart.com, Petco Animal Supplies, Inc., and Wal-Mart Stores, Inc also scrape the bottom of the pay scale, with median earnings hovering around $24K, $26K, and $27K.

Popular Skills for Department Manager, Retail Store


Retail Department Managers seem to wield many skills on the job. Most notably, skills in Operations Management, People Management, Sales Management, and Customer Service Metrics are correlated to pay that is above average, with boosts between 5 percent and 10 percent. At the other end of the pay range are skills like Customer Service and Sales. It is often found that people who know Customer Service are also skilled in Merchandising and Sales.

Pay by Experience Level for Department Manager, Retail Store

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience and pay tend to be weakly linked for Retail Department Managers — those with more experience do not necessarily bring in higher earnings. Average salaries for inexperienced employees average out to around $30K, but folks who have five to 10 years of experience earn a higher median of $34K. Retail Department Managers see a median salary of $37K after reaching one to two decades on the job. Individuals who report more than two decades of experience seem to make only slightly more than folks in the 10-to-20 year range; the more senior group sees median earnings in the comparatively modest ballpark of $39K.

Pay Difference by Location

National Average: $33,317

Larger city markers indicate a job is popular in that location.

Home to some of the best pay for Retail Department Managers, New York offers exceptional salaries, 46 percent above the national average. Retail Department Managers will also find cushy salaries in Miami (+29 percent), Los Angeles (+25 percent), Dallas (+21 percent), and Tampa (+19 percent). The lowest-paying market is Indianapolis, which sits 10 percent below the national average. Below-median salaries also turn up in San Diego and Las Vegas (6 percent lower and 5 percent lower, respectively).

Department Manager, Retail Store Reviews

What is it like working as a Department Manager, Retail Store at Sears Holdings Corporation?

Department Manager, Retail Store in Columbia:
"Three teams managed by one person."
Pros: I enjoy the interaction with shoppers. I get to help team meet their deadlines.
Cons: Lack of staff. Due to low pay in a college community, quality help is opting for less stressful jobs with better pay. This leaves me to do most of the work myself. 150 hours of work to do in 45 hours, is overwhelming.

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Experience Affects Department Manager, Retail Store Salaries




National Average
$33,000


Skills That Affect Department Manager, Retail Store Salaries





Customer Relationship Management (CRM)
up arrow 3%

Scheduling
up arrow 3%

Team Leadership
up arrow 2%

Leadership
up arrow 1%

Training
up arrow 1%

National Average
$33,000

Merchandising
up arrow 3%

Sales
up arrow 3%

Inventory Management
up arrow 3%

Customer Service
up arrow 4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 371 votes.

Gender

Female
57 %
Male
43 %

Years of Experience

Less than 1 year
2%
1-4 years
33%
5-9 years
29%
10-19 years
24%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 67%
medical benefits
Vision: 55%
dental benefits
None: 21%
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