A Desktop Support Analyst earns an average salary of $48,674 per year. Most people with this job move on to other positions after 20 years in this career. For the first five to ten years in this position, salary increases modestly, but any additional experience does not have a big effect on pay.
Desktop Support Analyst Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$36,549 - $64,342
(Median)
37K
49K
55K
64K
MEDIAN: $48,674
10%
50%
75%
90%
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Desktop Support Analyst Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$15.46 - $27.49
(Median)
15
21
24
27
MEDIAN: $20
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Salary
$36,549 - $64,342  
   
Bonus
$0.00 - $5,082  
Profit Sharing
$1,093 - $7,652  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,617 - $63,849  
PayScale
Country: United States | Currency: USD | Updated: 23 Apr 2014 | Individuals Reporting: 700
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15$30$45
Hourly Rate
$15.46 - $27.49  
   
Overtime
$23.13 - $42.70  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$30K$60K$90K
Bonus
$0.00 - $5,082  
   
Profit Sharing
$1,093 - $7,652  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,617 - $63,849  
PayScale
Country: United States | Currency: USD | Updated: 23 Apr 2014 | Individuals Reporting: 700
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Job Description for Desktop Support Analyst
Desktop support analysts analyze and troubleshoot issues with desktop computers and their applications. In most businesses, this means dealing with Windows-based machines and applications; however, some firms run strictly Apple machines or run a mix of Apple and Windows machines, so knowing both types of systems well is an advantage.
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Desktop Support Analyst Tasks
  • Set up and configure new systems, new applications, and upgrades.
  • Manage user account information, permissions, and rights, including groups.
  • Respond to tickets, and troubleshootand resolve problems in a timely manner.
  • Maintain, analyze, and repair hardware and software systems.
  • Support and enforce information technology (IT) policies.
Popular Skills for Desktop Support Analyst
Pay by Experience Level for Desktop Support Analyst
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Pay Difference By Location
San Francisco
up arrow 32%
Fort Worth
up arrow 11%
Seattle
up arrow 7%
up arrow 5%
Dallas
up arrow 3%
Minneapolis
up arrow 3%
National Average
$48,000
up arrow 1%
Tulsa
up arrow 4%
Phoenix
up arrow 10%
Washington
up arrow 11%
Boston
up arrow 14%
Atlanta
up arrow 17%
Larger circles over a city indicate a job is popular in that location.
Related Job Salaries

Experience Affects Desktop Support Analyst Salaries

National Average
$48,000

Skills That Affect Desktop Support Analyst Salaries

Troubleshooting
up arrow 4%
Help Desk / Desktop Support (Tier 2)
up arrow 3%
Microsoft Active Directory
up arrow 2%
Microsoft Office
up arrow 2%
Windows Support
up arrow 2%
Windows Operating System General Use
up arrow 1%
National Average
$48,000
Job Satisfaction
Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 153 votes.
Gender
Female
8%
female alumni
 
Male
92%
male alumni
Years of Experience
Less than 1 year
1%
1-4 years
29%
5-9 years
36%
10-19 years
29%
20 years or more
4%
Common Health Benefits
medical benefits Medical: 82% dental benefits Dental: 79%
vision benefits Vision: 66% employee benefits None: 14%
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