Desktop Support Analyst Salary

A Desktop Support Analyst earns an average salary of $50,913 per year. A skill in Help Desk / Desktop Support (Tier 1) is associated with high pay for this job. Most people with this job move on to other positions after 20 years in this career.

$37,649 - $67,780
$38K
$51K
$68K
MEDIAN: $50,506
10%
50%
90%

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$15.45 - $29.70
$15
$21
$30
MEDIAN: $20.88
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$23K$46K$69K
Salary
$37,649 - $67,780  
   
Bonus
$12.50 - $7,500  
Profit Sharing
$0.00 - $4,072  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,525 - $66,364  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 375
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15$30$45
Hourly Rate
$15.45 - $29.70  
   
Overtime
$22.17 - $44.21  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Bonus
$12.50 - $7,500  
   
Profit Sharing
$0.00 - $4,072  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,525 - $66,364  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 327

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Desktop Support Analyst

Desktop support analysts analyze and troubleshoot issues with desktop computers and their applications. In most businesses, this means dealing with Windows-based machines and applications; however, some firms run strictly Apple machines or run a mix of Apple and Windows machines, so knowing both types of systems well is an advantage.

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Desktop Support Analyst Tasks

  • Maintain, analyze, and repair hardware and software systems.
  • Support and enforce information technology (IT) policies.
  • Respond to tickets, and troubleshootand resolve problems in a timely manner.
  • Set up and configure new systems, new applications, and upgrades.
  • Manage user account information, permissions, and rights, including groups.

Common Career Paths for Desktop Support Analyst


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Popular Employer Salaries for Desktop Support Analyst

Popular Skills for Desktop Support Analyst

Pay by Experience Level for Desktop Support Analyst

Pay by Experience for a Desktop Support Analyst has a positive trend. An entry-level Desktop Support Analyst with less than 5 years of experience can expect to earn an average total compensation of $44,000 based on 328 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Desktop Support Analyst with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $51,000 based on 217 salaries. An experienced Desktop Support Analyst which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $55,000 based on 200 salaries. A Desktop Support Analyst with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $56,000 based on 58 salaries.

Pay Difference by Location

National Average: $48,768

Larger city markers indicate a job is popular in that location.

Desktop Support Analyst Reviews

Q: What is it like working as a Desktop Support Analyst?

Desktop Support Analyst in Des Moines:
"I believe we take on more duties than the title entails."
Pros: The technology at my fingertips and the ability to help people remotely.
Cons: I don't feel like get paid proportionately to all of the different hats we wear.

Related Job Salaries

Key Stats for Desktop Support Analyst

Gender

Female
11 %
Male
89 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 102 votes.
Less than 1 year
3%
1-4 years
39%
5-9 years
24%
10-19 years
26%
20 years or more
8%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Desktop Support Analyst Salaries

▲15%

▲14%

▲4%

National Average
$49,000

▼9%

Skills That Affect Desktop Support Analyst Salaries

Help Desk / Desktop Support (Tier 1)
▲11%



Systems Troubleshooting
▲1%

Help Desk / Desktop Support (Tier 2)
▼0%

Windows NT / 2000 / XP Networking
▼0%

National Average
$49,000






Help Desk / Desktop Support
▼10%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 102 votes.

Gender

Female
11 %
Male
89 %

Years of Experience

Less than 1 year
3%
1-4 years
39%
5-9 years
24%
10-19 years
26%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 74%
vision benefits
Vision: 65%
no benefits
None: 19%
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