Desktop Support Analyst Salary

A Desktop Support Analyst earns an average salary of $50,039 per year. People in this job generally don't have more than 20 years' experience.

$37,096 - $66,380

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$15.53 - $27.90

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$23K$46K$69K
Salary
$37,096 - $66,380  
   
Bonus
$0.00 - $5,074  
Profit Sharing
$498.33 - $5,096  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,996 - $64,852  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 499
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15$30$45
Hourly Rate
$15.53 - $27.90  
   
Overtime
$22.81 - $42.42  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Bonus
$0.00 - $5,074  
   
Profit Sharing
$498.33 - $5,096  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,996 - $64,852  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 396
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Job Description for Desktop Support Analyst

Desktop support analysts analyze and troubleshoot issues with desktop computers and their applications. In most businesses, this means dealing with Windows-based machines and applications; however, some firms run strictly Apple machines or run a mix of Apple and Windows machines, so knowing both types of systems well is an advantage.

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Desktop Support Analyst Tasks

  • Set up and configure new systems, new applications, and upgrades.
  • Manage user account information, permissions, and rights, including groups.
  • Respond to tickets, and troubleshootand resolve problems in a timely manner.
  • Maintain, analyze, and repair hardware and software systems.
  • Support and enforce information technology (IT) policies.

Common Career Paths for Desktop Support Analyst


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Desktop Support Technician Job Listings

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Popular Employer Salaries for Desktop Support Analyst

Popular Skills for Desktop Support Analyst

Pay by Experience Level for Desktop Support Analyst

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

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Experience Affects Desktop Support Analyst Salaries




National Average
$48,000


Skills That Affect Desktop Support Analyst Salaries


Network Support
up arrow 3%

Microsoft Active Directory
up arrow 2%

Help Desk / Desktop Support (Tier 2)
up arrow 1%

Microsoft Office
up arrow 1%

Windows Support
0%

Troubleshooting
0%

National Average
$48,000

Windows Operating System General Use
up arrow 1%

Help Desk / Desktop Support
up arrow 9%

Help Desk / Desktop Support (Tier 1)
up arrow 27%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 175 votes.

Gender

Female
8 %
Male
92 %

Years of Experience

Less than 1 year
1%
1-4 years
33%
5-9 years
31%
10-19 years
30%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 79% dental benefits Dental: 75%
vision benefits Vision: 64% employee benefits None: 18%
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