Desktop Support Analyst Salary

A Desktop Support Analyst earns an average salary of $49,855 per year. People in this job generally don't have more than 20 years' experience.

$37,501 - $66,727
(Median)
$38K
$50K
$67K
MEDIAN: $49,855
10%
50%
90%

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$15.31 - $27.37
(Median)
$15
$21
$27
MEDIAN: $20
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$23K$46K$69K
Salary
$37,501 - $66,727  
   
Bonus
$0.00 - $5,434  
Profit Sharing
$206.08 - $5,096  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,866 - $64,254  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 548
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$15.31 - $27.37  
   
Overtime
$22.22 - $40.84  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$0.00 - $5,434  
   
Profit Sharing
$206.08 - $5,096  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,866 - $64,254  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 451
United States (change)

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Job Description for Desktop Support Analyst

Desktop support analysts analyze and troubleshoot issues with desktop computers and their applications. In most businesses, this means dealing with Windows-based machines and applications; however, some firms run strictly Apple machines or run a mix of Apple and Windows machines, so knowing both types of systems well is an advantage.

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Desktop Support Analyst Tasks

  • Set up and configure new systems, new applications, and upgrades.
  • Manage user account information, permissions, and rights, including groups.
  • Respond to tickets, and troubleshootand resolve problems in a timely manner.
  • Maintain, analyze, and repair hardware and software systems.
  • Support and enforce information technology (IT) policies.

Common Career Paths for Desktop Support Analyst


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Desktop Support Technician Job Listings

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Popular Employer Salaries for Desktop Support Analyst

Popular Skills for Desktop Support Analyst

Pay by Experience Level for Desktop Support Analyst

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: $47,885

Larger city markers indicate a job is popular in that location.

Related Job Salaries

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Experience Affects Desktop Support Analyst Salaries




National Average
$48,000


Skills That Affect Desktop Support Analyst Salaries

Systems Troubleshooting
up arrow 8%


Network Support
up arrow 3%

Microsoft Active Directory
up arrow 2%

Help Desk / Desktop Support (Tier 2)
up arrow 1%

Windows Support
up arrow 1%

Microsoft Office
0%

Troubleshooting
0%

National Average
$48,000

Windows Operating System General Use
up arrow 1%

Computer Hardware Technician
up arrow 1%

Help Desk / Desktop Support
up arrow 9%

Help Desk / Desktop Support (Tier 1)
up arrow 23%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 172 votes.

Gender

Female
8 %
Male
92 %

Years of Experience

Less than 1 year
1%
1-4 years
34%
5-9 years
29%
10-19 years
29%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 75%
medical benefits
Vision: 66%
dental benefits
None: 18%
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