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Desktop Support Analyst Salary

A Desktop Support Analyst earns an average salary of $49,749 per year. Most people with this job move on to other positions after 20 years in this career. For the first five to ten years in this position, salary increases modestly, but any additional experience does not have a big effect on pay.

$37,182 - $65,797
(Median)
$37K
$50K
$66K
MEDIAN: $49,748
10%
50%
90%

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$15.45 - $27.77
(Median)
$15
$21
$28
MEDIAN: $20
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Salary
$37,182 - $65,797  
   
Bonus
$0.00 - $5,008  
Profit Sharing
$498.33 - $5,096  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,817 - $64,584  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 477
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$15.45 - $27.77  
   
Overtime
$22.51 - $42.00  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $5,008  
   
Profit Sharing
$498.33 - $5,096  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,817 - $64,584  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 376

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Job Description for Desktop Support Analyst

Desktop support analysts analyze and troubleshoot issues with desktop computers and their applications. In most businesses, this means dealing with Windows-based machines and applications; however, some firms run strictly Apple machines or run a mix of Apple and Windows machines, so knowing both types of systems well is an advantage.

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Desktop Support Analyst Tasks

  • Set up and configure new systems, new applications, and upgrades.
  • Manage user account information, permissions, and rights, including groups.
  • Respond to tickets, and troubleshootand resolve problems in a timely manner.
  • Maintain, analyze, and repair hardware and software systems.
  • Support and enforce information technology (IT) policies.

Common Career Paths for Desktop Support Analyst


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Desktop Support Technician Job Listings

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Popular Employer Salaries for Desktop Support Analyst

Popular Skills for Desktop Support Analyst

Pay by Experience Level for Desktop Support Analyst

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

Related Job Salaries

 
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United States (change)

Experience Affects Desktop Support Analyst Salaries




National Average
$48,000


Skills That Affect Desktop Support Analyst Salaries


Network Support
up arrow 4%

Help Desk / Desktop Support (Tier 2)
up arrow 2%

Microsoft Office
up arrow 2%

Microsoft Active Directory
up arrow 1%

Troubleshooting
up arrow 1%

Windows Support
0%

Windows Operating System General Use
0%

National Average
$48,000

Help Desk / Desktop Support (Tier 1)
up arrow 29%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 172 votes.

Gender

Female
8 %
Male
92 %

Years of Experience

Less than 1 year
1%
1-4 years
32%
5-9 years
32%
10-19 years
30%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 79% dental benefits Dental: 76%
vision benefits Vision: 65% employee benefits None: 17%
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