Desktop Support Analyst Salary (United States)

A Desktop Support Analyst earns an average salary of $49,248 per year. A skill in Windows NT / 2000 / XP Networking is associated with high pay for this job. Most people move on to other jobs if they have more than 20 years' experience in this career. For the first five to ten years in this position, salary increases somewhat, but any additional experience does not have a big effect on pay.
Desktop Support Analyst Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$37,035 - $65,306
(Median)
37K
49K
56K
65K
MEDIAN: $49,247
10%
50%
75%
90%
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Desktop Support Analyst Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$15.35 - $27.55
(Median)
15
21
24
28
MEDIAN: $20
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Salary
$37,035 - $65,306  
   
Bonus
$0.00 - $5,221  
Profit Sharing
$1,119 - $7,340  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,728 - $64,501  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 470
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15$30$45
Hourly Rate
$15.35 - $27.55  
   
Overtime
$22.87 - $43.41  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$30K$60K$90K
Bonus
$0.00 - $5,221  
   
Profit Sharing
$1,119 - $7,340  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,728 - $64,501  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 325
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Job Description for Desktop Support Analyst

Desktop support analysts analyze and troubleshoot issues with desktop computers and their applications. In most businesses, this means dealing with Windows-based machines and applications; however, some firms run strictly Apple machines or run a mix of Apple and Windows machines, so knowing both types of systems well is an advantage.
Read More...
Desktop Support Analyst Tasks
  • Set up and configure new systems, new applications, and upgrades.
  • Manage user account information, permissions, and rights, including groups.
  • Respond to tickets, and troubleshootand resolve problems in a timely manner.
  • Maintain, analyze, and repair hardware and software systems.
  • Support and enforce information technology (IT) policies.

Common Career Paths for Desktop Support Analyst

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Desktop Support Analyst Job Listings

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Popular Employer Salaries for Desktop Support Analyst

Popular Skills for Desktop Support Analyst

Pay by Experience Level for Desktop Support Analyst

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference By Location

San Francisco
up arrow 36%
Seattle
up arrow 7%
Minneapolis
up arrow 5%
Boston
up arrow 4%
up arrow 3%
Dallas
up arrow 2%
San Antonio
up arrow 2%
National Average
$48,000
up arrow 2%
Portland
up arrow 5%
Washington
up arrow 6%
Tulsa
up arrow 9%
Madison
up arrow 11%
Atlanta
up arrow 14%
Larger circles over a city indicate a job is popular in that location.

Related Job Salaries

Experience Affects Desktop Support Analyst Salaries

National Average
$48,000

Skills That Affect Desktop Support Analyst Salaries

Windows NT / 2000 / XP Networking
up arrow 11%
Help Desk / Desktop Support (Tier 2)
up arrow 2%
Microsoft Office
up arrow 2%
Microsoft Active Directory
up arrow 2%
Windows Operating System General Use
up arrow 2%
Troubleshooting
up arrow 2%
Windows Support
up arrow 1%
National Average
$48,000

Job Satisfaction

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Highly satisfied
Rated 4 out of 5 based on 169 votes.

Gender

Female
8%
female alumni
 
Male
92%
male alumni

Years of Experience

Less than 1 year
1%
1-4 years
29%
5-9 years
34%
10-19 years
31%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 82% dental benefits Dental: 78%
vision benefits Vision: 66% employee benefits None: 15%
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