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Desktop Support Analyst Salary

A Desktop Support Analyst earns an average salary of $49,863 per year. A skill in Windows NT / 2000 / XP Networking is associated with high pay for this job. Most people with this job move on to other positions after 20 years in this career.
$37,408 - $65,588
(Median)
37K
50K
56K
66K
MEDIAN: $49,863
10%
50%
75%
90%

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$15.26 - $27.32
(Median)
15
18
21
24
27
MEDIAN: $20
10%
25%
50%
75%
90%

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Show Annual Salary Show Hourly Rate

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Salary
$37,408 - $65,588  
   
Bonus
$0.00 - $5,213  
Profit Sharing
$518 - $7,272  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,573 - $64,754  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 474
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15$30$45
Hourly Rate
$15.26 - $27.32  
   
Overtime
$22.36 - $43.45  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$30K$60K$90K
Bonus
$0.00 - $5,213  
   
Profit Sharing
$518 - $7,272  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,573 - $64,754  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 338
United States (change)

Job Description for Desktop Support Analyst

Desktop support analysts analyze and troubleshoot issues with desktop computers and their applications. In most businesses, this means dealing with Windows-based machines and applications; however, some firms run strictly Apple machines or run a mix of Apple and Windows machines, so knowing both types of systems well is an advantage.

Read More...

Desktop Support Analyst Tasks

  • Set up and configure new systems, new applications, and upgrades.
  • Manage user account information, permissions, and rights, including groups.
  • Respond to tickets, and troubleshootand resolve problems in a timely manner.
  • Maintain, analyze, and repair hardware and software systems.
  • Support and enforce information technology (IT) policies.

Common Career Paths for Desktop Support Analyst


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Desktop Support Technician Job Listings

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Popular Employer Salaries for Desktop Support Analyst

Popular Skills for Desktop Support Analyst

Pay by Experience Level for Desktop Support Analyst

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

Related Job Salaries

Experience Affects Desktop Support Analyst Salaries




National Average
$48,000


Skills That Affect Desktop Support Analyst Salaries

Windows NT / 2000 / XP Networking
up arrow 10%

Network Support
up arrow 4%

Help Desk / Desktop Support (Tier 2)
up arrow 2%

Microsoft Office
up arrow 2%

Microsoft Active Directory
up arrow 2%

Troubleshooting
up arrow 1%

Windows Support
0%

Windows Operating System General Use
0%

National Average
$48,000

Help Desk / Desktop Support (Tier 1)
up arrow 29%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 173 votes.

Gender

Female
8 %
Male
92 %

Years of Experience

Less than 1 year
1%
1-4 years
30%
5-9 years
33%
10-19 years
31%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 81% dental benefits Dental: 77%
vision benefits Vision: 65% employee benefits None: 15%