Desktop Support Engineer Salary

A Desktop Support Engineer earns an average salary of $54,713 per year. Pay for this job rises steadily for more experienced workers, but goes down noticeably for employees with more than 20 years' experience. People in this job generally don't have more than 20 years' experience.

$38,912 - $79,535
$39K
$56K
$80K
MEDIAN: $55,779
10%
50%
90%

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$16.81 - $34.24
$17
$23
$34
MEDIAN: $23.26
10%
50%
90%

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$0$79K
Salary $38,912 - $79,535
Bonus $304.10 - $7,964
Profit Sharing $500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,601 - $76,989
  • Country: United States
  • Currency: USD
  • Updated: 13 Sep 2017
  • Individuals Reporting: 251
Hourly Data $0$52
Hourly Rate $16.81 - $34.24
Overtime $19.57 - $52.72
Annual Data $0$76K
Bonus $304.10 - $7,964
Profit Sharing $500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,601 - $76,989
  • Country: United States
  • Currency: USD
  • Updated: 13 Sep 2017
  • Individuals Reporting: 127

Find Out Exactly What You Should Be Paid

United States (change)

Job Description for Desktop Support Engineer

A desktop engineer maintains and troubleshoots the existing computers, laptops, security, and servers within their organization's network. They install, configure, and troubleshoot the computers, as well as all other applications and printers, to keep them at optimum performance. This is a very hands-on career that frequently requires the individual to respond to urgent requests and help individuals face to face; some travel may also be required.

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Desktop Support Engineer Tasks

  • Answer calls or tickets to support end users with applications, hardware, software, and networking.
  • Create end user documentation and knowledge base articles.
  • Troubleshoot hardware and software problems in person and remotely, resolving and documenting solutions.
  • Monitor backups and maintenance logs.

Common Career Paths for Desktop Support Engineer


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Desktop Support Engineer Job Listings

Popular Skills for Desktop Support Engineer

Pay by Experience Level for Desktop Support Engineer

Pay by Experience for a Desktop Support Engineer has a positive trend. An entry-level Desktop Support Engineer with less than 5 years of experience can expect to earn an average total compensation of $49,000 based on 163 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Desktop Support Engineer with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $57,000 based on 132 salaries. An experienced Desktop Support Engineer which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $58,000 based on 124 salaries. A Desktop Support Engineer with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $55,000 based on 26 salaries.

Pay Difference by Location

National Average: $54,743

Larger city markers indicate a job is popular in that location.

Desktop Support Engineer Reviews

Q: What is it like working as a Desktop Support Engineer?

Desktop Support Engineer in Nashville:
"Corporate Culture, Stressful, Learning Experience."
Pros: I have learned a lot, I enjoy working with computers, laid back management. Wealth of experience and knowledge in most computer systems.
Cons: No room for growth, difficult to move past this position in most companies, gain a wealth of knowledge and experience that can applied to other positions, but will not be looked at as a serious candidate for those positions, due to not having the correct title. Very stressful and time sensitive environment.

Related Job Salaries

Key Stats for Desktop Support Engineer

Gender

Female
6 %
Male
94 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 65 votes.
Less than 1 year
2%
1-4 years
32%
5-9 years
28%
10-19 years
31%
20 years or more
7%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Desktop Support Engineer Salaries

▲6%

▲3%

▲1%

National Average
$55,000

▼11%

Skills That Affect Desktop Support Engineer Salaries

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 65 votes.

Gender

Female
6 %
Male
94 %

Years of Experience

Less than 1 year
2%
1-4 years
32%
5-9 years
28%
10-19 years
31%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 75%
vision benefits
Vision: 70%
no benefits
None: 17%
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