Desktop Support Engineer Salary (United States)

A Desktop Support Engineer earns an average salary of $50,712 per year. Pay for this job rises steadily for more experienced workers, but goes down noticeably for employees with more than 20 years' experience. People in this job generally don't have more than 20 years' experience.
Desktop Support Engineer Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$35,233 - $71,760
(Median)
35K
42K
51K
61K
72K
MEDIAN: $50,711
10%
25%
50%
75%
90%
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Desktop Support Engineer Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$15.59 - $31.34
(Median)
16
18
23
26
31
MEDIAN: $22.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25K$50K$75K
Salary
$35,233 - $71,760  
   
Bonus
$0.00 - $7,946  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,008 - $73,320  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 243
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15$30$45
Hourly Rate
$15.59 - $31.34  
   
Overtime
$23.68 - $43.72  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$30K$60K$90K
Bonus
$0.00 - $7,946  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,008 - $73,320  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 147
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Job Description for Desktop Support Engineer

A desktop engineer maintains and troubleshoots the existing computers, laptops, security, and servers within their organization's network. They install, configure, and troubleshoot the computers, as well as all other applications and printers, to keep them at optimum performance. This is a very hands-on career that frequently requires the individual to respond to urgent requests and help individuals face to face; some travel may also be required.
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Desktop Support Engineer Tasks
  • Troubleshoot hardware and software problems in person and remotely, resolving and documenting solutions.
  • Monitor backups and maintenance logs.
  • Answer calls or tickets to support end users with applications, hardware, software, and networking.
  • Create end user documentation and knowledge base articles.

Common Career Paths for Desktop Support Engineer

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Desktop Support Engineer Job Listings

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Popular Skills for Desktop Support Engineer

Pay by Experience Level for Desktop Support Engineer

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference By Location

up arrow 18%
Boston
up arrow 12%
San Jose
up arrow 7%
National Average
$51,000
Chicago
up arrow 10%
Larger circles over a city indicate a job is popular in that location.

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Experience Affects Desktop Support Engineer Salaries

Late-Career
up arrow 2%
National Average
$51,000

Skills That Affect Desktop Support Engineer Salaries

Help Desk / Desktop Support (Tier 2)
up arrow 4%
Microsoft Active Directory
up arrow 3%
Computer Hardware Technician
up arrow 1%
Windows Support
0%
Windows Operating System General Use
0%
National Average
$51,000

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 73 votes.

Gender

Female
8%
female alumni
 
Male
92%
male alumni

Years of Experience

Less than 1 year
1%
1-4 years
25%
5-9 years
35%
10-19 years
35%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 79% dental benefits Dental: 71%
vision benefits Vision: 60% employee benefits None: 20%