A Desktop Support Engineer earns an average salary of $54,078 per year. Pay for this job rises steadily for more experienced workers, but goes down noticeably for employees with more than 20 years' experience. People in this job generally don't have more than 20 years' experience.

$38,351 - $76,209
(Median)
$38K
$54K
$76K
MEDIAN: $54,078
10%
50%
90%

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$16.18 - $35.44
(Median)
$16
$23
$35
MEDIAN: $23.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Salary
$38,351 - $76,209  
   
Bonus
$0.00 - $5,819  
Profit Sharing
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$36,892 - $75,995  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 241
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19$38$57
Hourly Rate
$16.18 - $35.44  
   
Overtime
$17.52 - $54.18  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$0.00 - $5,819  
   
Profit Sharing
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$36,892 - $75,995  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 131
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Job Description for Desktop Support Engineer

A desktop engineer maintains and troubleshoots the existing computers, laptops, security, and servers within their organization's network. They install, configure, and troubleshoot the computers, as well as all other applications and printers, to keep them at optimum performance. This is a very hands-on career that frequently requires the individual to respond to urgent requests and help individuals face to face; some travel may also be required.

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Desktop Support Engineer Tasks

  • Troubleshoot hardware and software problems in person and remotely, resolving and documenting solutions.
  • Monitor backups and maintenance logs.
  • Answer calls or tickets to support end users with applications, hardware, software, and networking.
  • Create end user documentation and knowledge base articles.

Common Career Paths for Desktop Support Engineer


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Desktop Support Engineer Job Listings

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Popular Skills for Desktop Support Engineer

Pay by Experience Level for Desktop Support Engineer

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: $53,537

Larger city markers indicate a job is popular in that location.

Related Job Salaries

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Experience Affects Desktop Support Engineer Salaries




National Average
$54,000


Skills That Affect Desktop Support Engineer Salaries

National Average
$54,000

Help Desk / Desktop Support (Tier 2)
up arrow 2%

Microsoft Active Directory
up arrow 2%

Information Technology (IT) Support
up arrow 3%

Windows NT / 2000 / XP Networking
up arrow 4%

Help Desk / Desktop Support
up arrow 4%





Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 56 votes.

Gender

Female
6 %
Male
94 %

Years of Experience

Less than 1 year
2%
1-4 years
33%
5-9 years
28%
10-19 years
30%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 84%
dental benefits
Dental: 76%
medical benefits
Vision: 68%
dental benefits
None: 15%
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