Desktop Support Manager Salary

The average salary for a Desktop Support Manager is $68,421 per year.

$49,336 - $106,258

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$17.34 - $33.98

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Salary
$49,336 - $106,258  
   
Bonus
$0.00 - $14,094  
Profit Sharing
$150.00 - $3,052  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$46,972 - $108,809  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 263
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25$50$75
Hourly Rate
$17.34 - $33.98  
   
Overtime
$1.64 - $53.26  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$0.00 - $14,094  
   
Profit Sharing
$150.00 - $3,052  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$46,972 - $108,809  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 25
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Job Description for Desktop Support Manager

Desktop support managers are responsible for the smooth operation of a team of workers whose primary function is to help customers resolve issues with their desktop computers. As such, they should have considerable experience with personnel management, as well as comprehensive knowledge of computers and their many possible malfunctions. Generally, desktop support managers are required to have at least a Bachelor's degree in an information technology-related field, although some in this position reach it in another way, perhaps by starting with a help desk position.

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Desktop Support Manager Tasks

  • Test and update existing and new software to ensure compatibility and utility.
  • Monitor and maintain desktop services throughout the organization, assigning resources to ensure operations.
  • Assign and coach support specialists through new and routine tasks.
  • Oversee desktop services team, including evaluation and training.
  • Track data and write reports on team objectives and metrics.

Desktop Support Manager Job Listings

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Pay by Experience Level for Desktop Support Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

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Experience Affects Desktop Support Manager Salaries


Late-Career
up arrow 8%

National Average
$68,000

Mid-Career
up arrow 6%

Entry-Level
up arrow 19%

Skills That Affect Desktop Support Manager Salaries

People Management
up arrow 8%

Information Technology Infrastructure Library (ITIL)
up arrow 8%

Project Management
up arrow 7%

Windows Operating System General Use
up arrow 4%

Information Technology (IT) Support
up arrow 3%

National Average
$68,000

Operations Management
up arrow 1%

Help Desk / Desktop Support (Tier 2)
up arrow 5%

Computer Hardware Technician
up arrow 13%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 43 votes.

Gender

Female
16 %
Male
84 %

Years of Experience

Less than 1 year
0%
1-4 years
15%
5-9 years
23%
10-19 years
48%
20 years or more
13%

Common Health Benefits

medical benefits Medical: 93% dental benefits Dental: 90%
vision benefits Vision: 77% employee benefits None: 5%
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