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Desktop Support Manager Salary

The average salary for a Desktop Support Manager is $69,940 per year.

$49,453 - $105,292
(Median)
$49K
$70K
$110K
MEDIAN: $69,939
10%
50%
90%

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$18.03 - $34.77
(Median)
$18
$23
$35
MEDIAN: $23.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Salary
$49,453 - $105,292  
   
Bonus
$0.00 - $14,191  
Profit Sharing
$103.04 - $3,058  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$47,832 - $107,304  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 260
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25$50$75
Hourly Rate
$18.03 - $34.77  
   
Overtime
$26.18 - $42.50  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $14,191  
   
Profit Sharing
$103.04 - $3,058  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$47,832 - $107,304  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 20

Find Out Exactly What You Should Be Paid

United States (change)


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Job Description for Desktop Support Manager

Desktop support managers are responsible for the smooth operation of a team of workers whose primary function is to help customers resolve issues with their desktop computers. As such, they should have considerable experience with personnel management, as well as comprehensive knowledge of computers and their many possible malfunctions. Generally, desktop support managers are required to have at least a Bachelor's degree in an information technology-related field, although some in this position reach it in another way, perhaps by starting with a help desk position.

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Desktop Support Manager Tasks

  • Test and update existing and new software to ensure compatibility and utility.
  • Monitor and maintain desktop services throughout the organization, assigning resources to ensure operations.
  • Assign and coach support specialists through new and routine tasks.
  • Oversee desktop services team, including evaluation and training.
  • Track data and write reports on team objectives and metrics.

Desktop Support Manager Job Listings

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Pay by Experience Level for Desktop Support Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

United States (change)

Experience Affects Desktop Support Manager Salaries


Late-Career
up arrow 6%

National Average
$70,000

Mid-Career
up arrow 7%

Entry-Level
up arrow 19%

Skills That Affect Desktop Support Manager Salaries

People Management
up arrow 8%

Information Technology Infrastructure Library (ITIL)
up arrow 6%

Project Management
up arrow 5%

Information Technology (IT) Support
up arrow 2%

Windows Operating System General Use
up arrow 1%

National Average
$70,000

Operations Management
up arrow 4%

Help Desk / Desktop Support (Tier 2)
up arrow 8%

Computer Hardware Technician
up arrow 14%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 48 votes.

Gender

Female
16 %
Male
84 %

Years of Experience

Less than 1 year
0%
1-4 years
14%
5-9 years
24%
10-19 years
49%
20 years or more
14%

Common Health Benefits

medical benefits Medical: 94% dental benefits Dental: 90%
vision benefits Vision: 77% employee benefits None: 4%
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