The average salary for a Desktop Support Manager is $70,197 per year.

$49,266 - $102,771
(Median)
$49K
$70K
$100K
MEDIAN: $70,197
10%
50%
90%

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$16.80 - $35.35
(Median)
$17
$26
$35
MEDIAN: $25.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Salary
$49,266 - $102,771  
   
Bonus
$490.35 - $10,229  
Profit Sharing
$964 - $5,182  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$45,196 - $105,386  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 224
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25$50$75
Hourly Rate
$16.80 - $35.35  
   
Overtime
$39.75  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$490.35 - $10,229  
   
Profit Sharing
$964 - $5,182  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$45,196 - $105,386  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 23
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Job Description for Desktop Support Manager

Desktop support managers are responsible for the smooth operation of a team of workers whose primary function is to help customers resolve issues with their desktop computers. As such, they should have considerable experience with personnel management, as well as comprehensive knowledge of computers and their many possible malfunctions. Generally, desktop support managers are required to have at least a Bachelor's degree in an information technology-related field, although some in this position reach it in another way, perhaps by starting with a help desk position.

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Desktop Support Manager Tasks

  • Test and update existing and new software to ensure compatibility and utility.
  • Monitor and maintain desktop services throughout the organization, assigning resources to ensure operations.
  • Assign and coach support specialists through new and routine tasks.
  • Oversee desktop services team, including evaluation and training.
  • Track data and write reports on team objectives and metrics.

Desktop Support Manager Job Listings

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Pay by Experience Level for Desktop Support Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

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Experience Affects Desktop Support Manager Salaries



National Average
$70,000



Skills That Affect Desktop Support Manager Salaries

Information Technology Infrastructure Library (ITIL)
up arrow 5%

Windows Operating System General Use
up arrow 5%

People Management
up arrow 4%

Project Management
up arrow 2%

National Average
$70,000

Information Technology (IT) Support
up arrow 4%

Operations Management
up arrow 4%

Help Desk / Desktop Support (Tier 2)
up arrow 7%

Network Support
up arrow 7%

Computer Hardware Technician
up arrow 21%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 35 votes.

Gender

Female
15 %
Male
85 %

Years of Experience

Less than 1 year
2%
1-4 years
19%
5-9 years
19%
10-19 years
45%
20 years or more
15%

Common Health Benefits

medical benefits
Medical: 91%
dental benefits
Dental: 84%
medical benefits
Vision: 74%
dental benefits
None: 7%
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