Entry-Level Desktop Support Technician Salary

The average Entry-Level Desktop Support Technician earns approximately $16.74 per hour. Cash earnings for Entry-Level Desktop Support Technicians — including $3K in bonuses and $2K in profit sharing proceeds near the top of the pay scale — generally stretch from $27K to $52K depending on individual performance. The majority of workers are highly satisfied with their job. Although a strong majority have medical coverage and more than half have dental coverage, roughly one in four claim no health benefits at all. This report is based on answers to PayScale's salary questionnaire.

$29,774 - $55,366
(Median)
$30K
$40K
$55K
MEDIAN: $40,371
10%
50%
90%

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$12.13 - $23.60
(Median)
$12
$17
$24
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$19K$38K$57K
Salary
$29,774 - $55,366  
   
Bonus
$0.00 - $2,532  
Profit Sharing
$0.00 - $1,532  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,219 - $52,475  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 628
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$12.13 - $23.60  
   
Overtime
$17.96 - $35.38  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $2,532  
   
Profit Sharing
$0.00 - $1,532  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,219 - $52,475  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 976
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Pay Difference by Location


For Entry-Level Desktop Support Technicians, working in the bustling city of Washington has its advantages, including an above-average pay rate. Entry-Level Desktop Support Technicians can also look forward to large paychecks in cities like Denver (+26 percent), San Francisco (+23 percent), Seattle (+23 percent), and Los Angeles (+12 percent). The smallest paychecks in the market, 7 percent south of the national average, can be found in Atlanta. Not at the bottom but still paying below the median are employers in Dallas and Philadelphia (3 percent less).

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Skills That Affect Entry-Level Desktop Support Technician Salaries


Microsoft Active Directory
up arrow 6%

Customer Service
up arrow 2%

PC Support
up arrow 1%

Microsoft Office
up arrow 1%

Windows Operating System General Use
up arrow 1%

National Average
$38,000

Software Installation & Upgrade
up arrow 1%

Troubleshooting
up arrow 1%

Hardware Configuration
up arrow 2%

Windows Support
up arrow 2%

Network Support
up arrow 2%

Help Desk / Desktop Support
up arrow 3%

Computer Hardware Technician
up arrow 3%

Information Technology (IT) Support
up arrow 3%

Computer Service
up arrow 3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 268 votes.

Gender

Female
8 %
Male
92 %

Common Health Benefits

medical benefits Medical: 72% dental benefits Dental: 64%
vision benefits Vision: 52% employee benefits None: 26%
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