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Entry-Level Desktop Support Technician Salary

For Entry-Level Desktop Support Technicians, hourly average wages total $16.63 per hour. The range in cash compensation to Entry-Level Desktop Support Technicians ($27K to $52K) includes potential earnings of $2K each from bonuses and profit sharing in exceptional cases. For the most part, Entry-Level Desktop Support Technicians enjoy their work and report high levels of job satisfaction. Not all workers are lucky enough to have benefits; in fact, close to one-fourth are without coverage. Medical insurance is claimed by a strong majority and dental insurance is reported by a majority. The data for this snapshot was collected from individuals who took PayScale's salary survey.

$29,648 - $54,952
(Median)
$30K
$40K
$55K
MEDIAN: $40,217
10%
50%
90%

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$12.01 - $23.46
(Median)
$12
$17
$23
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$19K$38K$57K
Salary
$29,648 - $54,952  
   
Bonus
$0.00 - $2,068  
Profit Sharing
$50.00 - $2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,028 - $52,220  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 605
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$12.01 - $23.46  
   
Overtime
$17.86 - $35.16  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $2,068  
   
Profit Sharing
$50.00 - $2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,028 - $52,220  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 930

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Pay Difference by Location


For Entry-Level Desktop Support Technicians, Washington provides a pay rate that is 33 percent greater than the national average. Entry-Level Desktop Support Technicians can also look forward to large paychecks in cities like Seattle (+23 percent), San Francisco (+23 percent), Los Angeles (+14 percent), and Denver (+12 percent). With compensation 8 percent below the national average, Atlanta is not known for hefty paychecks and actually represents the lowest-paying market. Two other places where employers offer below-median salaries are Cleveland (6 percent less) and Dallas (2 percent less).

United States (change)

Skills That Affect Entry-Level Desktop Support Technician Salaries


Microsoft Active Directory
up arrow 4%

Microsoft Office
up arrow 2%

PC Support
up arrow 1%

Customer Service
up arrow 1%

Windows Operating System General Use
up arrow 1%

National Average
$38,000

Help Desk / Desktop Support
up arrow 2%

Computer Hardware Technician
up arrow 2%

Hardware Configuration
up arrow 2%

Software Installation & Upgrade
up arrow 2%

Troubleshooting
up arrow 2%

Windows Support
up arrow 2%

Information Technology (IT) Support
up arrow 3%

Computer Service
up arrow 4%

Network Support
up arrow 6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 285 votes.

Gender

Female
8 %
Male
92 %

Common Health Benefits

medical benefits Medical: 71% dental benefits Dental: 63%
vision benefits Vision: 50% employee benefits None: 26%