Entry-Level Desktop Support Technician Salary

Entry-Level Desktop Support Technicians pull down an average of $16.75 per hour. Total cash compensation to Entry-Level Desktop Support Technicians approaches anywhere from $27K on the lower end to $53K on the higher end; in exceptional cases, this can include more than $3K from bonuses and upwards of $2K from profit sharing. Some workers in this field — roughly one in four — are not awarded benefits. Medical coverage is reported by a strong majority and dental plans are enjoyed by the larger part. Job satisfaction for Entry-Level Desktop Support Technicians is high. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.

$29,759 - $55,467
(Median)
$30K
$40K
$55K
MEDIAN: $40,428
10%
50%
90%

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$12.20 - $23.62
(Median)
$12
$17
$24
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$19K$38K$57K
Salary
$29,759 - $55,467  
   
Bonus
$0.00 - $2,532  
Profit Sharing
$0.00 - $1,843  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,386 - $52,554  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 637
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$12.20 - $23.62  
   
Overtime
$17.97 - $35.37  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $2,532  
   
Profit Sharing
$0.00 - $1,843  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,386 - $52,554  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 978
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Pay Difference by Location


For Entry-Level Desktop Support Technicians, Washington provides a pay rate that is 34 percent greater than the national average. Entry-Level Desktop Support Technicians can also look forward to large paychecks in cities like Denver (+26 percent), San Francisco (+22 percent), Los Angeles (+12 percent), and Seattle (+12 percent). Atlanta is the lowest-paying area, 7 percent south of the national average. Not at the bottom but still paying below the median are employers in Dallas and Philadelphia (4 percent less).

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Skills That Affect Entry-Level Desktop Support Technician Salaries


Microsoft Active Directory
up arrow 6%

PC Support
up arrow 2%

Customer Service
up arrow 2%

Microsoft Office
up arrow 2%

Windows Operating System General Use
up arrow 1%

National Average
$38,000

Software Installation & Upgrade
up arrow 1%

Troubleshooting
up arrow 1%

Windows Support
up arrow 1%

Computer Hardware Technician
up arrow 2%

Hardware Configuration
up arrow 2%

Information Technology (IT) Support
up arrow 2%

Network Support
up arrow 2%

Help Desk / Desktop Support
up arrow 3%

Computer Service
up arrow 3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 267 votes.

Gender

Female
8 %
Male
92 %

Common Health Benefits

medical benefits Medical: 72% dental benefits Dental: 64%
vision benefits Vision: 52% employee benefits None: 25%
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