Director, Customer Experience with Customer Service Metrics Skills Salary

A Director, Customer Experience with Customer Service Metrics skills earns an average salary of $97,436 per year. Experience has a moderate effect on income for this job.

$59,413 - $160,100
$59K
$100K
$160K
MEDIAN: $101,793
10%
50%
90%

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$0$187K
Salary $59,413 - $160,100
Bonus $4,905 - $39,149
Profit Sharing $3,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$55,604 - $187,140
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 89

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Director, Customer Experience Job Listings

Pay by Experience Level for Director, Customer Experience

Pay by Experience for a Director, Customer Experience has a positive trend. An entry-level Director, Customer Experience with less than 5 years of experience can expect to earn an average total compensation of $74,000 based on 21 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Director, Customer Experience with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $102,000 based on 22 salaries. An experienced Director, Customer Experience which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $132,000 based on 26 salaries. A Director, Customer Experience with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $154,000 based on 15 salaries.

Key Stats for Director, Customer Experience

Gender

Female
59 %
Male
41 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 31 votes.
1-4 years
21%
5-9 years
30%
10-19 years
29%
20 years or more
20%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Director, Customer Experience Salaries

Late-Career
▲43%

Experienced
▲23%

National Average
$107,000

Mid-Career
▼5%

Entry-Level
▼31%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 31 votes.

Gender

Female
59 %
Male
41 %

Years of Experience

1-4 years
21%
5-9 years
30%
10-19 years
29%
20 years or more
20%

Common Health Benefits

medical benefits
Medical: 87%
dental benefits
Dental: 90%
vision benefits
Vision: 75%
no benefits
None: 7%
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