Director, Customer Service with Customer Service Metrics Skills Salary

A Director, Customer Service with Customer Service Metrics skills earns an average salary of $91,652 per year. Experience has a moderate effect on income for this job.

$57,610 - $129,092
$58K
$90K
$130K
MEDIAN: $89,926
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Salary
$57,610 - $129,092  
   
Bonus
$2,030 - $24,586  
Profit Sharing
$9.21 - $12,234  
Commission
$15,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$57,739 - $146,469  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 216

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Pay by Experience Level for Director, Customer Service

Pay by Experience for a Director, Customer Service has a positive trend. An entry-level Director, Customer Service with less than 5 years of experience can expect to earn an average total compensation of $78,000 based on 41 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Director, Customer Service with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $87,000 based on 60 salaries. An experienced Director, Customer Service which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $111,000 based on 106 salaries. A Director, Customer Service with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $125,000 based on 47 salaries.

Key Stats for Director, Customer Service

Gender

Female
52 %
Male
48 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 61 votes.
1-4 years
14%
5-9 years
20%
10-19 years
42%
20 years or more
25%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Director, Customer Service Salaries

Late-Career
▲33%

Experienced
▲18%

National Average
$94,000

Mid-Career
▼8%

Entry-Level
▼17%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 61 votes.

Gender

Female
52 %
Male
48 %

Years of Experience

1-4 years
14%
5-9 years
20%
10-19 years
42%
20 years or more
25%

Common Health Benefits

medical benefits
Medical: 89%
dental benefits
Dental: 81%
vision benefits
Vision: 71%
no benefits
None: 11%
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