An average Mid-Career Director of Customer Service can expect to take home roughly $79K annually. Overall cash earnings for Mid-Career Directors of Customer Service vary widely between $47K and $128K; for a few high rollers, the final number can encompass upwards of $20K each from bonuses and profit sharing proceeds. Women Mid-Career Directors of Customer Service who took the survey just slightly outnumber men. Most Mid-Career Directors of Customer Service report high levels of job satisfaction. Medical benefits are awarded to most, and a strong majority earn dental coverage. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.

$47,723 - $118,855
$48K
$79K
$120K
MEDIAN: $79,422
10%
50%
90%

Add this chart to your site: 640px    300px

$10.14 - $24.79
$10
$18
$25
MEDIAN: $17.00
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Salary
$47,723 - $118,855  
   
Bonus
$1,538 - $19,976  
Profit Sharing
$0.00 - $19,866  
Commission
$11,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$46,519 - $127,993  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 268
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25$50$75
Hourly Rate
$10.14 - $24.79  
   
Overtime
$29.97  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$1,538 - $19,976  
   
Commission
$11,000  
Profit Sharing
$0.00 - $19,866  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$46,519 - $127,993  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 11

Find Out Exactly What You Should Be Paid

United States (change)

Employers: Start Here »

Director, Customer Service Job Listings

Search for more jobs:

Pay Difference by Location

National Average: $81,675

Larger city markers indicate a job is popular in that location.

Home to some of the best pay for Mid-Career Directors of Customer Service, Chicago offers exceptional salaries, 19 percent above the national average. Mid-Career Directors of Customer Service will also find cushy salaries in San Francisco (+17 percent) and New York (+13 percent). Mid-Career Directors of Customer Service in Denver make 32 percent less than the national average, proving that location is a major factor in pay.

Key Stats for Director, Customer Service

Gender

Female
55 %
Male
45 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 30 votes.
5-9 years
57%
10-19 years
43%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Director, Customer Service Salaries

Customer Service Metrics
up arrow 8%

National Average
$82,000

Customer Relations
up arrow 2%

Leadership
up arrow 3%

Customer Relationship Management (CRM)
up arrow 6%

Operations Management
up arrow 8%

Employee Relations
up arrow 8%

Project Management
up arrow 9%

Customer Service
up arrow 11%

Team Leadership
up arrow 13%

People Management
up arrow 14%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 30 votes.

Gender

Female
55 %
Male
45 %

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 76%
vision benefits
Vision: 64%
dental benefits
None: 13%
ADVERTISEMENT