Mid-Career Director, Customer Service Salary

For Mid-Career Directors of Customer Service, annual average wages total $81K per year. A large number enjoy medical while a fair number get dental coverage. Vision coverage is also available to a majority. Men are slightly outnumbered by their female counterparts who answered the questionnaire, who make up a slight majority at 50 percent. Job satisfaction is reported as high by the vast majority of workers. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.

$49,075 - $119,879
$49K
$81K
$120K
MEDIAN: $80,898
10%
50%
90%

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$13.40 - $24.59
$13
$18
$25
MEDIAN: $17.95
10%
50%
90%

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$0$126K
Salary $49,075 - $119,879
Bonus $1,216 - $20,175
Profit Sharing $3,500
Commission $11,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$47,291 - $126,058
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 260
Hourly Data $0$28
Hourly Rate $13.40 - $24.59
Overtime $28.47
Annual Data $0$126K
Bonus $1,216 - $20,175
Commission $11,000
Profit Sharing $3,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$47,291 - $126,058
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 13

Find Out Exactly What You Should Be Paid

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Director, Customer Service Job Listings

Pay Difference by Location

National Average: $82,185

Larger city markers indicate a job is popular in that location.

Surpassing the national average by 46 percent, Mid-Career Directors of Customer Service in San Francisco receive some of the highest pay in the country. Mid-Career Directors of Customer Service will also find cushy salaries in New York (+19 percent) and Chicago (+18 percent). One of the biggest compensable factors for Mid-Career Directors of Customer Service is geography, with workers in Denver earning a whopping 32 percent below the national average.

Key Stats for Director, Customer Service

Gender

Female
50 %
Male
50 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 37 votes.
5-9 years
61%
10-19 years
39%
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Location:
Years in Fields/Career:
United States (change)

Skills That Affect Director, Customer Service Salaries

Customer Service Metrics
▲6%

National Average
$82,000

Project Management
▼1%

Customer Relations
▼2%

Team Leadership
▼3%

Employee Relations
▼4%

Customer Relationship Management (CRM)
▼7%

Leadership
▼8%

Operations Management
▼10%

Customer Service
▼12%

People Management
▼14%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 37 votes.

Gender

Female
50 %
Male
50 %

Common Health Benefits

medical benefits
Medical: 87%
dental benefits
Dental: 78%
vision benefits
Vision: 65%
no benefits
None: 12%
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