Entry-Level Director, Customer Service Salary

An Entry-Level Director, Customer Service earns an average salary of $69,020 per year. The skills that increase pay for this job the most are Project Management, Operations Management, and Customer Service Metrics.

$42,428 - $103,436
$42K
$69K
$100K
MEDIAN: $69,020
10%
50%
90%

Add this chart to your site: 640px    300px

$10.20 - $31.10
$10
$16
$31
MEDIAN: $16.00
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Salary
$42,428 - $103,436  
   
Bonus
$513 - $19,911  
Profit Sharing
$3,500  
Commission
$5,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,853 - $110,499  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 181
© PayScale, Inc. @ www.payscale.com
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25$50$75
Hourly Rate
$10.20 - $31.10  
   
Overtime
$8.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$513 - $19,911  
   
Commission
$5,000  
Profit Sharing
$3,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,853 - $110,499  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 13
© PayScale, Inc. @ www.payscale.com

Find Out Exactly What You Should Be Paid

United States (change)

Employers: Start Here »

Director, Customer Service Job Listings

Search for more jobs:

Pay Difference by Location

National Average: $70,572

Larger city markers indicate a job is popular in that location.

Director, Customer Service Advice

Q: What do you wish you knew about your job when you first started out?

Director, Customer Service in Naples:
`"$Customer Service."`
Be able to adapt and accept changes within the company, always have a positive attitude. Focus on providing the best customer experience.

Director, Customer Service in Los Angeles:
`"$This Position Is Much More Dynamic Than What I Thought."`
You must continue to hone in on your skills. Not to mention, established KPIs that will provide the visibility into the organizations financial health.

Key Stats for Director, Customer Service

Gender

Female
53 %
Male
47 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 33 votes.
Less than 1 year
2%
1-4 years
67%
5-9 years
31%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Director, Customer Service Salaries

Project Management
▲12%

Operations Management
▲11%

Customer Service Metrics
▲10%

Leadership
▲9%

People Management
▲5%

National Average
$71,000

Customer Relationship Management (CRM)
▼3%

Customer Relations
▼5%

Employee Relations
▼5%

Team Leadership
▼5%

Customer Service
▼10%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 33 votes.

Gender

Female
53 %
Male
47 %

Common Health Benefits

medical benefits
Medical: 84%
dental benefits
Dental: 68%
vision benefits
Vision: 57%
dental benefits
None: 14%
ADVERTISEMENT