Entry-Level Director, Customer Service Salary

An Entry-Level Director, Customer Service earns an average salary of $69,020 per year. The skills that increase pay for this job the most are Project Management, Operations Management, and Customer Service Metrics.

$43,483 - $111,920
$43K
$71K
$110K
MEDIAN: $71,291
10%
50%
90%

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$13.81 - $30.69
$14
$18
$31
MEDIAN: $17.85
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Salary
$43,483 - $111,920  
   
Bonus
$505 - $19,900  
Profit Sharing
$3,000  
Commission
$4,578  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$40,256 - $115,886  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 194
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25$50$75
Hourly Rate
$13.81 - $30.69  
   
Overtime
$8.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$505 - $19,900  
   
Commission
$4,578  
Profit Sharing
$3,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$40,256 - $115,886  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 17

Find Out Exactly What You Should Be Paid

United States (change)

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Director, Customer Service Job Listings

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Pay Difference by Location

National Average: $71,436

Larger city markers indicate a job is popular in that location.

Director, Customer Service Advice

Q: What do you wish you knew about your job when you first started out?

Director, Customer Service in Naples:
"Customer Service."
Be able to adapt and accept changes within the company, always have a positive attitude. Focus on providing the best customer experience.

Director, Customer Service in Los Angeles:
"This Position Is Much More Dynamic Than What I Thought."
You must continue to hone in on your skills. Not to mention, established KPIs that will provide the visibility into the organizations financial health.

Key Stats for Director, Customer Service

Gender

Female
54 %
Male
46 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 35 votes.
Less than 1 year
2%
1-4 years
65%
5-9 years
33%
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Location:
Years in Fields/Career:
United States (change)

Skills That Affect Director, Customer Service Salaries

Project Management
▲11%

Operations Management
▲10%

Customer Service Metrics
▲9%

Leadership
▲8%

People Management
▲3%

National Average
$71,000

Customer Relationship Management (CRM)
▼4%

Customer Relations
▼6%

Employee Relations
▼6%

Team Leadership
▼6%

Customer Service
▼11%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 35 votes.

Gender

Female
54 %
Male
46 %

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 71%
vision benefits
Vision: 60%
no benefits
None: 13%
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