Directors of operations and administration are generally high-level employees in an organization, usually answering to only one or two supervisory levels above them. Of course, this varies by industry; for example, directors of operations and administration in nursing homes often report directly to the facility administrator and work in tandem with other director-level employees.
Fiduciary responsibility is a large part of the job of a director of operations and administration, and overseeing directors of finance, human resources, and administrative staff also generally falls under their purview. Their work is largely mental (as opposed to physical), and it often requires finesse, both in handling the many personalities with whom they interact, as well as the difficult budget-balancing tasks required.
While most directors of operations and administration work regular business hours in an office setting, the physical working environment also depends on the industry. If they work for a manufacturing company, for instance, then they may occasionally be found on the manufacturing floor or move between buildings to execute their supervisory roles.
Most employers hiring directors of operations and administration are looking for substantial prior experience, preferably in a related field. A bachelor's degrees in financial management, business management, or a related field is required. While there aren't any certifications specific to the position of director of operations and administration, certain employers (such as nursing homes or aviation facilities) may have specific certification requirements.
Director, Operations and Administration Tasks
Coordinate and review financial information to prioritize and direct staffing, resource allocation and objectives.
Initiate and direct changes to increase efficiency and meet objectives.
Manage budget, staff, calendar and facilities to support organizational finance and operation goals.
Create and enforce rules and procedures for auditing, procurement, financial reporting and legal compliance.