Get a Salary Report for



- Compare Your Salary
- Evaluate a Job Offer


- Price a New Hire
- Give a Raise



- Benchmark Jobs
- Create a Comp Plan

Director, Customer Service Salary

Change Country United States » Job » Director, Customer Service Overview » Director, Customer Service Salary
Updated: 20 May 2013
Find Out Exactly What You Should Be Paid
Job Title:
Years in Field/Career:
Location:
United States (change)
- OR -
Job Satisfaction
Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 122 Director, Customer Service votes.
Follow Us On:
follow us on twitter    linkedin  
Subscribe to Our Newsletter
Salary and career advice to put you a step ahead.
newsletter icon

ADVERTISEMENT
Director, Customer Service 2013 Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$44,179 - $140,655
(Median)
0
44K
65K
88K
120K
140K
MEDIAN: $87,620
10%
25%
50%
75%
90%

Director, Customer Service Job Listings

jobs by Indeed job search
Search for more jobs:
national salary data
National Salary Data

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Salary$46,573 - $126,289  
   
Bonus$25.53 - $26,193  
Profit Sharing$504 - $20,067  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$44,179 - $140,655  
PayScale
Country: United States | Currency: USD | Updated: 20 May 2013 | Individuals Reporting: 469

Director, Customer Service Tasks

  • Strategize the planning, developing and directing of the call center operations and customer service programs.
  • Establish and communicate the service standards to the operations so that quality customer satisfaction is achieved.
Your Director, Customer Service Connections Invite your friends

Please log in with Facebook to see who you know.


Facebook_Login

company salaries
Companies and Industries for Director, Customer Service Salaries

Popular Industries

Salary Range

Software Development$55,193 - $129,926
Manufacturing$63,222 - $136,488
Telecommunications$61,072 - $134,446
Customer Service Management Solutions$52,140 - $124,195
Health Care$57,638 - $133,607
Popular Employers

Salary Range

There is not enough data available to display this chart.

key statistics
Key Statistics for Director, Customer Service Salaries and Jobs

Female
50%
female alumni
 
Male
50%
male alumni
Salary:$55,426 - $94,183 $72,338 - $112,334
Years of Experience
1-4 years
10%
5-9 years
19%
10-19 years
46%
20 years or more
25%
Most Common Health Benefits
medical benefits Medical: 91% dental benefits Dental: 81%
vision benefits Vision: 67% employee benefits None: 7%

alumni reports
Special Features

ceo incomes
Fortune 100 CEO Income Compared to Average Worker at Company
Many CEOs earn millions a year, but how does their pay compare to the average worker at their company? We list the highest earners.
More Special Features
»
Which jobs, cities and industries are seeing wages rise or fall? Track the latest compensation trends with The PayScale Index Q1 2013 results.
» You think you have a bad boss? We reveal the Top 5 Jobs That Hate Their Boss.

career path
Career Path for Director, Customer Service Jobs

Common Past Jobs
Common Future Jobs

Director, Customer Service

Salary Range

$44,179 - $140,655
payscale
Customer Service Manager
$25,875 - $73,221
Operations Manager
$34,464 - $98,284
Customer Service Supervisor
$21,791 - $55,938
 
Common Future Jobs

Director, Customer Service

Salary Range

$44,179 - $140,655
payscale
Vice President (VP), Customer Service
$61,237 - $193,435
Service Manager Automotive
$31,128 - $89,857
Senior Director, Customer Care
$50,222 - $177,510
 

career path
Salary Map for Director, Customer Service Jobs

Highest Salaries By City for Director, Customer Service Jobs

Top Cities by Popularity for Director, Customer Service Jobs

Highest Salaries By City Top Cities by Popularity

average job salaries
More Charts for Director, Customer Service Jobs

Next Steps
Start the survey
- OR -
Sign in with LinkedIn
PayScale Research
Center