A director of case management usually works in a hospital or other health institution to make sure that patients receive high-quality care. This position usually involves overseeing other case managers, providing feedback, guidance, and discipline as necessary. The director of case management must develop standards for their personnel, which includes revising policies, mission statements, and procedures. They oversee budgets and develop ways to improve budget efficiency, as well as help ensure that patient services are paid for by parties such as insurance providers, patients, and grants. The case management director also implements programs that encourage case managers to offer health-related programs to patients.
Director of Case Management Tasks
Direct utilization review, resource management, coordination of care, transition/discharge planning, and social work services in the healthcare setting
Direct the overall operational leadership of case management functions and staff.
Provide leadership, strategy, and vision for the case management department.