Director of Catering and Convention Services Salary
Job Description for Director of Catering and Convention Services
A director of catering and convention services oversees and manages the conference rooms and meeting areas for a business, typically a hotel or resort, and ensures that all events run as planned. They generally reserve conference rooms and coordinate services for groups and organizations which hold meetings, conventions, and other events on property grounds. They are also responsible for completing contracts and other appropriate paperwork to ensure quality service and meeting all legal requirements to protect the organization.Read More...
Those in this position may also organize banquet and catering services, including food and beverages, reserving audio/video equipment, decorating, and planning or implementing other changes to conference rooms as needed. The director of catering and convention services must have excellent communication skills, as he/she must meet with groups and organizations to plan meetings and special events. They must also have excellent written communication skills, as they may sign contractual agreements and must keep records of all communications.
A Bachelor’s degree in Hospitality, Restaurant Management or Hotel Management is generally required to reach this position. Some programs may be accredited by the Accreditation Commission for Programs in Hospitality Administration, though specific education requirements vary by employer. Prior work experience may be required, and may substitute for educational experience in some situations. Some organizations may offer on-the-job training programs.
The director of catering and convention services may work a variety of shifts, and may work nights, weekends, or holidays as needed by clients. Work may be indoors or outdoors, depending on the particular site. Some travel may be required to meet with clients.
Director of Catering and Convention Services Tasks
- Complete the contracts, resumes and appropriate internal and external paperwork to ensure quality service.
- Plan, sell, up-sell and detail catering, group, conference needs with the client including.
- Manage human resources including recruiting, hiring, training and other support activities related to the motivation and retention of team members.
- Manage catering, group, conference and related activities to ensure smooth operations.
- Coach, counsel, discipline and develop individuals for productivity and growth.
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Pay by Experience Level for Director of Catering and Convention Services
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Salaries of relatively inexperienced workers fall in the neighborhood of $56K, but folks who have racked up five to 10 years see a notably higher median of $78K. On average, Directors of Catering and Convention Services make $76K following one to two decades on the job. Seasoned workers who boast more than two decades of relevant experience enjoy a median salary of $78K, which is substantially larger than the medians reported by folks with fewer years on their resumes.