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Director of Member Services Salary

A Director of Member Services earns an average salary of $61,394 per year. Most people move on to other jobs if they have more than 20 years' experience in this field. Experience has a moderate effect on income for this job. A skill in Operations Management is associated with high pay for this job.

$31,516 - $108,704
MEDIAN: $61,394

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
$31,516 - $108,704  
$0.00 - $14,617  
$3,219 - $9,826  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
$32,838 - $115,753  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 137

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Job Description for Director of Member Services

  • Create and implement strategic plan and budget for department.
  • Collect data, analyze, and predict metrics and budgets to evaluate services, staff, and member needs.
  • Provide customer service to members, including coordinating service coverage, answering questions, and handling complex cases.
  • Lead staff and oversee daily activities.

Director of Member Services Job Listings

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Pay by Experience Level for Director of Member Services

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

United States (change)

Experience Affects Director of Member Services Salaries

up arrow 39%

up arrow 22%

up arrow 2%

National Average

up arrow 27%

Skills That Affect Director of Member Services Salaries

Operations Management
up arrow 37%

Customer Service

National Average

People Management
up arrow 25%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 34 votes.


78 %
22 %

Years of Experience

Less than 1 year
1-4 years
5-9 years
10-19 years
20 years or more

Common Health Benefits

medical benefits Medical: 84% dental benefits Dental: 71%
vision benefits Vision: 57% employee benefits None: 14%