Director of Member Services Salary (United States)

The average pay for a Director of Member Services is $60,661 per year. Experience has a moderate effect on income for this job. Most people move on to other jobs if they have more than 20 years' experience in this field.
Director of Member Services Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$27,963 - $98,475
(Median)
28K
38K
61K
73K
98K
MEDIAN: $60,660
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Salary
$27,963 - $98,475  
   
Bonus
$0.00 - $12,000  
Commission
$3,144 - $5,087  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,504 - $101,005  
PayScale
Country: United States | Currency: USD | Updated: 5 Aug 2014 | Individuals Reporting: 91
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United States (change)
Years in Field/Career:

Job Description for Director of Member Services

  • Create and implement strategic plan and budget for department.
  • Collect data, analyze, and predict metrics and budgets to evaluate services, staff, and member needs.
  • Provide customer service to members, including coordinating service coverage, answering questions, and handling complex cases.
  • Lead staff and oversee daily activities.

Director of Member Services Job Listings

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Pay by Experience Level for Director of Member Services

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

Experience Affects Director of Member Services Salaries

Late-Career
up arrow 43%
Experienced
up arrow 26%
National Average
$60,000
Mid-Career
up arrow 15%
Entry-Level
up arrow 30%

Skills That Affect Director of Member Services Salaries

National Average
$60,000
Customer Relationship Management (CRM)
up arrow 8%
People Management
up arrow 22%

Job Satisfaction

Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 24 votes.

Gender

Female
76%
female alumni
 
Male
24%
male alumni

Years of Experience

Less than 1 year
2%
1-4 years
26%
5-9 years
27%
10-19 years
36%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 82% dental benefits Dental: 69%
vision benefits Vision: 51% employee benefits None: 18%
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