Dispatch Supervisor Salary

Median pay for Dispatch Supervisors in the United States lies in the neighborhood of $49K annually. While career duration and the specific company impact pay for this group, geography is the most influential factor. Work is enjoyable for Dispatch Supervisors, who typically claim high levels of job satisfaction. Men make up a slight majority of Dispatch Supervisors (56 percent) who responded to the survey. Most enjoy medical while a strong majority get dental coverage. Vision coverage is also available to the greater part. Figures cited in this summary are based on replies to PayScale's salary questionnaire.

$35,307 - $64,922
$35K
$49K
$65K
MEDIAN: $49,056
10%
50%
90%

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$12.25 - $24.16
$12
$18
$24
MEDIAN: $17.74
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$35,307 - $64,922  
   
Bonus
$592 - $5,101  
Profit Sharing
$1,000  
Commission
$8,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,896 - $62,986  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 141
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$12.25 - $24.16  
   
Overtime
$15.21 - $37.01  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$592 - $5,101  
   
Commission
$8,500  
Profit Sharing
$1,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,896 - $62,986  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 110

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Dispatch Supervisor

A dispatch supervisor works at a center that disperses services or goods, such as a merchandise warehouse, emergency center, or taxi company. The dispatch supervisor organizes resources so that deliveries and services are carried out in the most efficient and timely manner possible.

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Dispatch Supervisor Tasks

  • Direct, remotely, the activities of a number service technicians and share on call duties.
  • Create an environment that achieves customer service/satisfaction and meets region targets.
  • Obtain region service goals including incoming business, sales, expense/revenue ratio, service delivery, margin rates, inventory etc.
  • Oversee and develop processes and tools to increase productivity, efficiency and customer satisfaction and maximize revenue.

Common Career Paths for Dispatch Supervisor


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Though some Dispatch Supervisors move into positions like Operations Manager (where the average salary is $59K), this progression is not the norm. It is more probable, however, that Dispatch Supervisors become Trucking and Transportation Fleet Dispatchers or Dispatch Managers.

Dispatch Supervisor Job Listings

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Popular Employer Salaries for Dispatch Supervisor


Offering a median salary of only $48K, United Parcel Service (UPS), Inc. pays the least. Not only that, but the earnings range of $40K to $71K is pretty narrow, too.

Popular Skills for Dispatch Supervisor


Survey results suggest that Dispatch Supervisors put a wide range of professional skills to use. Most notably, facility with Training, People Management, and Scheduling are correlated to pay that is significantly above average, leading to increases of 22 percent, 15 percent, and 7 percent, respectively. Skills that are correlated to lower pay, on the other hand, include Problem Solving, Customer Service, and Microsoft Office. Those familiar with Customer Service also tend to know People Management and Microsoft Office.

Pay by Experience Level for Dispatch Supervisor

Pay by Experience for a Dispatch Supervisor has a positive trend. An entry-level Dispatch Supervisor with less than 5 years of experience can expect to earn an average total compensation of $40,000 based on 105 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Dispatch Supervisor with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $46,000 based on 94 salaries. An experienced Dispatch Supervisor which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $49,000 based on 77 salaries. A Dispatch Supervisor with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $51,000 based on 27 salaries.

Dispatch Supervisor Reviews

Q: What is it like working as a Dispatch Supervisor?

Dispatch Supervisor in Marietta:
"It is very busy; I am never bored."
Pros: I like the flexibility, the ability for overtime, and it is great for a goal oriented person.
Cons: Glass ceiling.

Related Job Salaries

Key Stats for Dispatch Supervisor

Gender

Female
44 %
Male
56 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 37 votes.
Less than 1 year
2%
1-4 years
33%
5-9 years
27%
10-19 years
27%
20 years or more
11%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Dispatch Supervisor Salaries

▲14%

▲8%

▲2%

National Average
$45,000

▼12%

Skills That Affect Dispatch Supervisor Salaries

Training
▲22%

People Management
▲15%

▲7%

Scheduling
▲7%

Oral / Verbal Communication
▲1%

National Average
$45,000




Problem Solving
▼5%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 37 votes.

Gender

Female
44 %
Male
56 %

Years of Experience

Less than 1 year
2%
1-4 years
33%
5-9 years
27%
10-19 years
27%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 73%
vision benefits
Vision: 62%
no benefits
None: 18%