Dispatch Supervisor Salary

The average Dispatch Supervisor in the United States earns approximately $47K per year. Career duration and the particular city each impact pay for this group, with the former having the largest influence. The majority of workers are highly satisfied with their job. Men make up a slight majority of Dispatch Supervisors (52 percent) who responded to the survey. Medical benefits are awarded to a large number, and a majority earn dental coverage. This snapshot results from replies to PayScale's salary survey.

$34,746 - $65,642

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$13.34 - $22.99

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$34,746 - $65,642  
   
Bonus
$0.00 - $9,696  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,499 - $61,202  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 149
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$13.34 - $22.99  
   
Overtime
$17.36 - $32.72  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$0.00 - $9,696  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,499 - $61,202  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 108
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Job Description for Dispatch Supervisor

A dispatch supervisor works at a center that disperses services or goods, such as a merchandise warehouse, emergency center, or taxi company. The dispatch supervisor organizes resources so that deliveries and services are carried out in the most efficient and timely manner possible.

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Dispatch Supervisor Tasks

  • Obtain region service goals including incoming business, sales, expense/revenue ratio, service delivery, margin rates, inventory etc.
  • Oversee and develop processes and tools to increase productivity, efficiency and customer satisfaction and maximize revenue.
  • Direct, remotely, the activities of a number service technicians and share on call duties.
  • Create an environment that achieves customer service/satisfaction and meets region targets.

Common Career Paths for Dispatch Supervisor


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Many Dispatch Supervisors transition into upper-level roles like Trucking and Transportation Fleet Dispatcher. However, Trucking and Transportation Fleet Dispatchers do report a slightly lower median income of $37K per year.

Dispatch Supervisor Job Listings

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Survey results suggest that Dispatch Supervisors put a wide range of professional skills to use. Most notably, facility with Training, Operations Management, and Oral / Verbal Communication are correlated to pay that is significantly above average, leading to increases of 26 percent, 13 percent, and 7 percent, respectively. Skills that seem to negatively impact pay include Logistics. Many workers who know Customer Service also know People Management.

Pay by Experience Level for Dispatch Supervisor

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience and pay tend to be weakly linked for Dispatch Supervisors — those with more experience do not necessarily bring in higher earnings. Workers with less than five years' experience earn around $40K on average, and those who have five to 10 years under their belts see a higher median salary of $43K. For Dispatch Supervisors, 10 to 20 years of experience on the job amounts to an average salary of $48K. Individuals who report more than two decades of experience seem to make only slightly more than folks in the 10-to-20 year range; the more senior group sees median earnings in the comparatively modest ballpark of $52K.

Dispatch Supervisor Reviews

What is it like working as a Dispatch Supervisor?

Dispatch Supervisor in Marietta:
"It is very busy; I am never bored."
Pros: I like the flexibility, the ability for overtime, and it is great for a goal oriented person.
Cons: Glass ceiling.

Related Job Salaries

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Experience Affects Dispatch Supervisor Salaries

Late-Career
up arrow 18%

Experienced
up arrow 10%

National Average
$44,000

Mid-Career
up arrow 1%

Entry-Level
up arrow 8%

Skills That Affect Dispatch Supervisor Salaries

Training
up arrow 26%

Operations Management
up arrow 13%

Oral / Verbal Communication
up arrow 7%

National Average
$44,000

People Management
up arrow 2%

Customer Service
up arrow 3%

Logistics
up arrow 3%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 50 votes.

Gender

Female
48 %
Male
52 %

Years of Experience

Less than 1 year
1%
1-4 years
33%
5-9 years
24%
10-19 years
33%
20 years or more
9%

Common Health Benefits

medical benefits Medical: 82% dental benefits Dental: 69%
vision benefits Vision: 59% employee benefits None: 17%
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