Dispatch Supervisor Salary

The average Dispatch Supervisor in the United States can expect to rake in roughly $49K per year. The most influential factor affecting pay for this group is residence, though career duration and the individual firm have a (lesser) impact as well. Men working as Dispatch Supervisors who took the survey just slightly outnumber women at 54 percent. For the most part, Dispatch Supervisors enjoy their work and report high levels of job satisfaction. Although nearly one-fifth lack health benefits of any kind, a fair number do enjoy medical insurance, and a strong majority get dental coverage, too. This report is based on answers to PayScale's salary questionnaire.

$35,640 - $66,771
$36K
$49K
$67K
MEDIAN: $49,474
10%
50%
90%

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$12.39 - $24.20
$12
$18
$24
MEDIAN: $17.64
10%
50%
90%

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$0$66K
Salary $35,640 - $66,771
Bonus $594 - $5,089
Profit Sharing $983
Commission $8,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,964 - $64,513
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 121
Hourly Data $0$38
Hourly Rate $12.39 - $24.20
Overtime $17.11 - $38.20
Annual Data $0$64K
Bonus $594 - $5,089
Commission $8,500
Profit Sharing $983
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,964 - $64,513
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 118

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Dispatch Supervisor

A dispatch supervisor works at a center that disperses services or goods, such as a merchandise warehouse, emergency center, or taxi company. The dispatch supervisor organizes resources so that deliveries and services are carried out in the most efficient and timely manner possible.

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Dispatch Supervisor Tasks

  • Direct, remotely, the activities of a number service technicians and share on call duties.
  • Create an environment that achieves customer service/satisfaction and meets region targets.
  • Obtain region service goals including incoming business, sales, expense/revenue ratio, service delivery, margin rates, inventory etc.
  • Oversee and develop processes and tools to increase productivity, efficiency and customer satisfaction and maximize revenue.

Common Career Paths for Dispatch Supervisor


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Though not the most common occurrence, Dispatch Supervisors sometimes become Operations Managers, where the average income is $59K per year. It is more probable, however, that Dispatch Supervisors become Trucking and Transportation Fleet Dispatchers or Dispatch Managers.

Dispatch Supervisor Job Listings

Popular Employer Salaries for Dispatch Supervisor


Though certain workers may see earnings of up to $71K, United Parcel Service (UPS), Inc. still falls short in the compensation department — the median pay is only $48K, the lowest in the field.

Popular Skills for Dispatch Supervisor


Dispatch Supervisors generally report applying a varied skill set to their work. Most notably, facility with Training, People Management, and Scheduling are correlated to pay that is significantly above average, leading to increases of 23 percent, 16 percent, and 9 percent, respectively. At the other end of the pay range are skills like Problem Solving and Customer Service. It is often found that people who know Customer Service are also skilled in People Management and Microsoft Office.

Pay by Experience Level for Dispatch Supervisor

Pay by Experience for a Dispatch Supervisor has a positive trend. An entry-level Dispatch Supervisor with less than 5 years of experience can expect to earn an average total compensation of $40,000 based on 105 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Dispatch Supervisor with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $46,000 based on 94 salaries. An experienced Dispatch Supervisor which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $49,000 based on 77 salaries. A Dispatch Supervisor with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $51,000 based on 27 salaries.

Dispatch Supervisor Reviews

Q: What is it like working as a Dispatch Supervisor?

Dispatch Supervisor in Marietta:
"It is very busy; I am never bored."
Pros: I like the flexibility, the ability for overtime, and it is great for a goal oriented person.
Cons: Glass ceiling.

Related Job Salaries

Key Stats for Dispatch Supervisor

Gender

Female
46 %
Male
54 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 40 votes.
Less than 1 year
2%
1-4 years
31%
5-9 years
28%
10-19 years
26%
20 years or more
13%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Dispatch Supervisor Salaries

▲15%

▲10%

▲3%

National Average
$45,000

▼11%

Skills That Affect Dispatch Supervisor Salaries

Training
▲23%

People Management
▲16%

▲9%

Scheduling
▲9%

Oral / Verbal Communication
▲2%

National Average
$45,000




Problem Solving
▼3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 40 votes.

Gender

Female
46 %
Male
54 %

Years of Experience

Less than 1 year
2%
1-4 years
31%
5-9 years
28%
10-19 years
26%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 72%
vision benefits
Vision: 59%
no benefits
None: 21%
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