Dispatch Supervisors in the United States pull down an average of $48K per year. Career duration is the biggest factor affecting pay for this group, followed by the company and geographic location. Women are just slightly outnumbered, with male Dispatch Supervisors making up 58 percent of survey respondents. Job satisfaction is reported as high by the vast majority of workers. A fair number report receiving medical coverage from their employers and a majority collect dental insurance. The data in this summary comes from the PayScale salary survey.

$34,812 - $65,294
(Median)
$35K
$48K
$65K
MEDIAN: $48,198
10%
50%
90%

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$13.45 - $24.40
(Median)
$13
$18
$24
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$34,812 - $65,294  
   
Bonus
$618 - $10,033  
Profit Sharing
$1,000  
Commission
$8,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,427 - $62,910  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 153
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$13.45 - $24.40  
   
Overtime
$16.49 - $36.49  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$618 - $10,033  
   
Commission
$8,500  
Profit Sharing
$1,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,427 - $62,910  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 117
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Job Description for Dispatch Supervisor

A dispatch supervisor works at a center that disperses services or goods, such as a merchandise warehouse, emergency center, or taxi company. The dispatch supervisor organizes resources so that deliveries and services are carried out in the most efficient and timely manner possible.

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Dispatch Supervisor Tasks

  • Obtain region service goals including incoming business, sales, expense/revenue ratio, service delivery, margin rates, inventory etc.
  • Oversee and develop processes and tools to increase productivity, efficiency and customer satisfaction and maximize revenue.
  • Direct, remotely, the activities of a number service technicians and share on call duties.
  • Create an environment that achieves customer service/satisfaction and meets region targets.

Common Career Paths for Dispatch Supervisor


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While not commonly seen, Dispatch Supervisors who transition into an Operations Manager position may see a rise in pay. The median salary for Operations Managers is $59K per year. Moving from a Dispatch Supervisor to Trucking and Transportation Fleet Dispatcher or Dispatch Manager is a more common career path, however.

Dispatch Supervisor Job Listings

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Popular Employer Salaries for Dispatch Supervisor


Offering a median of only $48K, United Parcel Service (UPS), Inc. pays the least. Moreover, the compensation range seems pretty narrow; employees make $34K on the lower end and $83K on the higher end.

Popular Skills for Dispatch Supervisor


Survey results imply that Dispatch Supervisors put a diverse skill set to use. Most notably, facility with Training, People Management, and Operations Management are correlated to pay that is significantly above average, leading to increases of 22 percent, 15 percent, and 10 percent, respectively. At the other end of the pay range are skills like Microsoft Office and Customer Service. Those educated in Customer Service tend to be well versed in People Management and Microsoft Office.

Pay by Experience Level for Dispatch Supervisor

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Dispatch Supervisors, extensive experience does not lead to significantly more money. Workers in their first five years can expect to earn $40K, but people who have been around for five to 10 years earn a noticeably bigger sum of $46K. For Dispatch Supervisors, 10 to 20 years of experience on the job amounts to an average salary of $49K. Ultimately, more time spent in the workforce does seem to translate to bigger paychecks; seasoned veterans with more than 20 years of experience report a median income of $55K.

Dispatch Supervisor Reviews

What is it like working as a Dispatch Supervisor?

Dispatch Supervisor in Marietta:
"It is very busy; I am never bored."
Pros: I like the flexibility, the ability for overtime, and it is great for a goal oriented person.
Cons: Glass ceiling.

Related Job Salaries

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Experience Affects Dispatch Supervisor Salaries

Late-Career
up arrow 22%

Experienced
up arrow 9%

Mid-Career
up arrow 2%

National Average
$45,000


Skills That Affect Dispatch Supervisor Salaries

Training
up arrow 22%

People Management
up arrow 15%

up arrow 10%

Operations Management
up arrow 10%

Scheduling
up arrow 6%

Oral / Verbal Communication
up arrow 1%

Problem Solving
0%

National Average
$45,000


Microsoft Office
up arrow 6%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 40 votes.

Gender

Female
42 %
Male
58 %

Years of Experience

Less than 1 year
2%
1-4 years
35%
5-9 years
26%
10-19 years
27%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 78%
dental benefits
Dental: 70%
medical benefits
Vision: 59%
dental benefits
None: 19%
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