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Dispatch Supervisor Salary

The average Dispatch Supervisor in the United States earns approximately $47K per year. Experience level and the particular city each impact pay for this group, with the former having the largest influence. Work is enjoyable for Dispatch Supervisors, who typically claim high levels of job satisfaction. Male Dispatch Supervisors are just a bit more common among those who completed the questionnaire than females ones, with male workers composing 53 percent of the field. Medical benefits are awarded to a large number, and the larger part earn dental coverage. This overview is based on answers to PayScale's salary questionnaire.

$34,292 - $66,649
(Median)
$34K
$47K
$67K
MEDIAN: $47,294
10%
50%
90%

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$13.34 - $23.37
(Median)
$13
$17
$23
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$23K$46K$69K
Salary
$34,292 - $66,649  
   
Bonus
$0.00 - $9,668  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,672 - $62,237  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 131
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$13.34 - $23.37  
   
Overtime
$17.47 - $33.35  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $9,668  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,672 - $62,237  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 106

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United States (change)


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Job Description for Dispatch Supervisor

A dispatch supervisor works at a center that disperses services or goods, such as a merchandise warehouse, emergency center, or taxi company. The dispatch supervisor organizes resources so that deliveries and services are carried out in the most efficient and timely manner possible.

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Dispatch Supervisor Tasks

  • Obtain region service goals including incoming business, sales, expense/revenue ratio, service delivery, margin rates, inventory etc.
  • Oversee and develop processes and tools to increase productivity, efficiency and customer satisfaction and maximize revenue.
  • Direct, remotely, the activities of a number service technicians and share on call duties.
  • Create an environment that achieves customer service/satisfaction and meets region targets.

Dispatch Supervisor Job Listings

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Dispatch Supervisors report using a pretty varied skill set on the job. Most notably, skills in Operations Management, Oral / Verbal Communication, Logistics, and Customer Service are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include People Management.

Pay by Experience Level for Dispatch Supervisor

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Dispatch Supervisors, level of experience appears to be a somewhat less important part of the salary calculation — more experience does not correlate to noticeably higher pay. Survey participants with less than five years' experience report a median income of $40K, and earnings aren't much higher for respondents who have five to 10 years under their belts; respondents in the latter group report a median of just $42K. For Dispatch Supervisors, 10 to 20 years of experience on the job amounts to an average salary of $49K. Veterans who have acquired more than 20 years report a median income of $52K, which is generally higher than the pay reported by other tenure groups.

Dispatch Supervisor Reviews

What is it like working as a Dispatch Supervisor?

Dispatch Supervisor in Marietta:
"It is very busy; I am never bored."
Pros: I like the flexibility, the ability for overtime, and it is great for a goal oriented person.
Cons: Glass ceiling.

Related Job Salaries

United States (change)

Experience Affects Dispatch Supervisor Salaries

Late-Career
up arrow 19%

Experienced
up arrow 11%

National Average
$44,000

Mid-Career
up arrow 3%

Entry-Level
up arrow 9%

Skills That Affect Dispatch Supervisor Salaries

Operations Management
up arrow 13%

Oral / Verbal Communication
up arrow 6%

Logistics
up arrow 3%

National Average
$44,000

Customer Service
up arrow 2%

People Management
up arrow 5%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 50 votes.

Gender

Female
47 %
Male
53 %

Years of Experience

Less than 1 year
1%
1-4 years
32%
5-9 years
24%
10-19 years
33%
20 years or more
9%

Common Health Benefits

medical benefits Medical: 80% dental benefits Dental: 68%
vision benefits Vision: 58% employee benefits None: 18%
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