Dispatch Supervisor Salary

Median pay for Dispatch Supervisors in the United States lies in the neighborhood of $47K annually. Compensation for this group is mainly affected by experience level, but the specific employer and geographic location are influential factors as well. Medical benefits are awarded to a strong majority, and a majority earn dental coverage. Women are just slightly outnumbered, with male Dispatch Supervisors making up 53 percent of survey respondents. Work is enjoyable for Dispatch Supervisors, who typically claim high levels of job satisfaction. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.

$34,892 - $66,489
(Median)
$35K
$47K
$66K
MEDIAN: $47,354
10%
50%
90%

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$12.33 - $23.81
(Median)
$12
$17
$24
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$23K$46K$69K
Salary
$34,892 - $66,489  
   
Bonus
$0.00 - $9,716  
Profit Sharing
$1,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,085 - $62,377  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 189
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$12.33 - $23.81  
   
Overtime
$17.26 - $34.79  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$0.00 - $9,716  
   
Profit Sharing
$1,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,085 - $62,377  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 139
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Job Description for Dispatch Supervisor

A dispatch supervisor works at a center that disperses services or goods, such as a merchandise warehouse, emergency center, or taxi company. The dispatch supervisor organizes resources so that deliveries and services are carried out in the most efficient and timely manner possible.

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Dispatch Supervisor Tasks

  • Obtain region service goals including incoming business, sales, expense/revenue ratio, service delivery, margin rates, inventory etc.
  • Oversee and develop processes and tools to increase productivity, efficiency and customer satisfaction and maximize revenue.
  • Direct, remotely, the activities of a number service technicians and share on call duties.
  • Create an environment that achieves customer service/satisfaction and meets region targets.

Common Career Paths for Dispatch Supervisor


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Many Dispatch Supervisors transition into upper-level roles like Trucking and Transportation Fleet Dispatcher. However, Trucking and Transportation Fleet Dispatchers do report a slightly lower median income of $37K per year.

Dispatch Supervisor Job Listings

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Popular Employer Salaries for Dispatch Supervisor


Popular Skills for Dispatch Supervisor


Dispatch Supervisors generally report applying a varied skill set to their work. Most notably, facility with Training, Scheduling, and Operations Management are correlated to pay that is significantly above average, leading to increases of 25 percent, 14 percent, and 10 percent, respectively. Skills that seem to negatively impact pay include Microsoft Office. It is often found that people who know Customer Service are also skilled in People Management.

Pay by Experience Level for Dispatch Supervisor

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Dispatch Supervisors, level of experience appears to be a somewhat less important part of the salary calculation — more experience does not correlate to noticeably higher pay. Dispatch Supervisors in the early stages of their careers take home approximately $40K on average. The average for people in the five-to-10 year group is only a little larger at $43K. On average, Dispatch Supervisors make $49K following one to two decades on the job. In the end, the overall pattern seems to be that more experience generally corresponds to higher pay; a Dispatch Supervisor with more than 20 years of experience can earn $52K on average.

Dispatch Supervisor Reviews

What is it like working as a Dispatch Supervisor?

Dispatch Supervisor in Marietta:
"It is very busy; I am never bored."
Pros: I like the flexibility, the ability for overtime, and it is great for a goal oriented person.
Cons: Glass ceiling.

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Experience Affects Dispatch Supervisor Salaries

Late-Career
up arrow 19%

Experienced
up arrow 10%

National Average
$44,000

Mid-Career
up arrow 3%

Entry-Level
up arrow 9%

Skills That Affect Dispatch Supervisor Salaries

Training
up arrow 25%

Scheduling
up arrow 14%

Logistics
up arrow 10%

Operations Management
up arrow 10%

Oral / Verbal Communication
up arrow 3%

National Average
$44,000

Customer Service
up arrow 2%

People Management
up arrow 3%

Microsoft Office
up arrow 5%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 59 votes.

Gender

Female
47 %
Male
53 %

Years of Experience

Less than 1 year
1%
1-4 years
32%
5-9 years
26%
10-19 years
30%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 67%
medical benefits
Vision: 56%
dental benefits
None: 19%
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