Dispatch Supervisor Salary

Dispatch Supervisors in the United States pull down an average of $47K annually. Career duration is the biggest factor affecting pay for this group, followed by geography. Men make up a slight majority of Dispatch Supervisors (52 percent) who responded to the survey. Most workers in this position report high levels of job satisfaction. Most enjoy medical while the greater part get dental coverage. Vision coverage is also available to more than half. The data for this synopsis comes from respondents who took the PayScale salary survey.

$34,292 - $65,951
(Median)
$34K
$47K
$66K
MEDIAN: $46,965
10%
50%
90%

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$13.32 - $23.08
(Median)
$13
$17
$23
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Salary
$34,292 - $65,951  
   
Bonus
$0.00 - $9,721  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,689 - $61,767  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 141
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$13.32 - $23.08  
   
Overtime
$17.41 - $32.63  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $9,721  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,689 - $61,767  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 107
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Job Description for Dispatch Supervisor

A dispatch supervisor works at a center that disperses services or goods, such as a merchandise warehouse, emergency center, or taxi company. The dispatch supervisor organizes resources so that deliveries and services are carried out in the most efficient and timely manner possible.

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Dispatch Supervisor Tasks

  • Obtain region service goals including incoming business, sales, expense/revenue ratio, service delivery, margin rates, inventory etc.
  • Oversee and develop processes and tools to increase productivity, efficiency and customer satisfaction and maximize revenue.
  • Direct, remotely, the activities of a number service technicians and share on call duties.
  • Create an environment that achieves customer service/satisfaction and meets region targets.

Common Career Paths for Dispatch Supervisor


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Although many Dispatch Supervisors transition into Trucking and Transportation Fleet Dispatcher roles, the latter job seems to pay slightly less with an average reported annual income of $37K.

Dispatch Supervisor Job Listings

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Just a handful of professional skills are reported by Dispatch Supervisors who took the survey. Most notably, skills in Operations Management, Oral / Verbal Communication, Customer Service, and Logistics are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include People Management and Logistics. It is not unusual for someone who knows Customer Service to be familiar with People Management as well.

Pay by Experience Level for Dispatch Supervisor

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Dispatch Supervisors do not generally earn higher incomes from more experience in the field. In this position, someone who has worked for fewer than five years can expect a median salary of $40K. The median for people with five to 10 years of experience is only a little bit higher at $43K. For Dispatch Supervisors, 10 to 20 years of experience on the job amounts to an average salary of $48K. In the end, more experience does seem to mean larger paychecks; seasoned Dispatch Supervisors with more than 20 years of experience earn a predictably higher median salary of $52K.

Dispatch Supervisor Reviews

What is it like working as a Dispatch Supervisor?

Dispatch Supervisor in Marietta:
"It is very busy; I am never bored."
Pros: I like the flexibility, the ability for overtime, and it is great for a goal oriented person.
Cons: Glass ceiling.

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Experience Affects Dispatch Supervisor Salaries

Late-Career
up arrow 18%

Experienced
up arrow 10%

National Average
$44,000

Mid-Career
up arrow 2%

Entry-Level
up arrow 8%

Skills That Affect Dispatch Supervisor Salaries

Operations Management
up arrow 13%

Oral / Verbal Communication
up arrow 6%

National Average
$44,000

Customer Service
up arrow 3%

People Management
up arrow 4%

Logistics
up arrow 4%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 50 votes.

Gender

Female
48 %
Male
52 %

Years of Experience

Less than 1 year
1%
1-4 years
31%
5-9 years
25%
10-19 years
33%
20 years or more
9%

Common Health Benefits

medical benefits Medical: 81% dental benefits Dental: 68%
vision benefits Vision: 58% employee benefits None: 18%
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