A Dispatcher (but not Police, Fire, or Ambulance) earns an average wage of $14.31 per hour. The highest paying skills associated with this job are Logistics, Microsoft Office, and People Management. Most people move on to other jobs if they have more than 20 years' experience in this career.

$27,932 - $63,136
(Median)
$28K
$40K
$63K
MEDIAN: $40,042
10%
50%
90%

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$10.29 - $19.50
(Median)
$10
$14
$19
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$27,932 - $63,136  
   
Bonus
$385.41 - $4,637  
Profit Sharing
$2,475  
Commission
$1,100  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,962 - $48,287  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 136
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$10.29 - $19.50  
   
Hourly Tips
$5.24  
Overtime
$15.27 - $30.19  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$385.41 - $4,637  
   
Commission
$1,100  
Profit Sharing
$2,475  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,962 - $48,287  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 496
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Job Description for Dispatcher (but not Police, Fire, or Ambulance)

Dispatchers (not police, fire, or ambulance) are responsible for answering all incoming telephone calls, taking down information received from callers, and relaying that information to the drivers in a clear and timely fashion. Dispatchers handle data entry and bookkeeping; for this reason, they must be computer literate and have excellent typing skills. This position is fast paced and requires a great deal of concentration and patience. Dispatchers are required to have excellent communication skills, since they will be dealing directly with our callers; it is important to be well spoken and polite at all times.

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Dispatcher (but not Police, Fire, or Ambulance) Tasks

  • Prioritize time sensitive cargo.
  • Notify drivers of pick-up and delivery assignments.
  • Dispatch drivers for shipment pick-ups and deliveries.
  • Update shipment tracking system and maintain timely data integrity.

Common Career Paths for Dispatcher (but not Police, Fire, or Ambulance)


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Police, Fire, or Ambulance Dispatcher Job Listings

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Popular Employer Salaries for Dispatcher (but not Police, Fire, or Ambulance)

Popular Skills for Dispatcher (but not Police, Fire, or Ambulance)

Pay by Experience Level for Dispatcher (but not Police, Fire, or Ambulance)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: $33,174

Larger city markers indicate a job is popular in that location.

Dispatcher (but not Police, Fire, or Ambulance) Reviews

What is it like working as a Dispatcher (but not Police, Fire, or Ambulance)?

Dispatcher (but not Police, Fire, or Ambulance) in Columbia:
"Transportation Highlights."
Pros: The customers and employees make the job interesting and worth the effort needed. Our employer is not only helpful to the staff but also extends himself for the well being of each customer. While the pay may not be what other companies offer, or even up to there standards, he more than makes up for that with his willingness to help as much as he can.
Cons: The fact that the pay is based per call and entry rather than offering straight time.

Dispatcher (but not Police, Fire, or Ambulance) in Reno:
Pros: Extremely busy, highly stressful and challenging, very high attention to detail, ability to multi-task is a must.
Cons: The management and our slim available resources for calls.

Dispatcher (but not Police, Fire, or Ambulance) in Scottsdale:
"Difficult to narrow into this title - Solar."
Pros: I was lucky to be the first one in this position, my position blends with many other functions and departments.
Cons: I am assigned a title that no longer fits me and it is now part of my tasks to narrow all positions following me.

Related Job Salaries

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Experience Affects Dispatcher (but not Police, Fire, or Ambulance) Salaries




National Average
$33,000


Skills That Affect Dispatcher (but not Police, Fire, or Ambulance) Salaries

Logistics
up arrow 31%

Microsoft Office
up arrow 17%

People Management
up arrow 16%

Microsoft Excel
up arrow 7%

Team Leadership
up arrow 4%

Scheduling
up arrow 1%

National Average
$33,000

Data Entry
up arrow 1%

Customer Service
up arrow 2%

Typing
up arrow 2%

Oral / Verbal Communication
up arrow 2%

Problem Solving
up arrow 10%

Systems Computer/Console Operations
up arrow 11%

Job Scheduling
up arrow 13%

Billing
up arrow 25%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 94 votes.

Gender

Female
55 %
Male
45 %

Years of Experience

Less than 1 year
5%
1-4 years
49%
5-9 years
22%
10-19 years
21%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 69%
dental benefits
Dental: 60%
medical benefits
Vision: 53%
dental benefits
None: 27%
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