Dispatcher (but not Police, Fire, or Ambulance) Salary

A Dispatcher (but not Police, Fire, or Ambulance) earns an average wage of $14.37 per hour. Most people move on to other jobs if they have more than 20 years' experience in this career. The skills that increase pay for this job the most are Logistics, Microsoft Office, and People Management. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

$27,095 - $62,717
$27K
$40K
$63K
MEDIAN: $39,638
10%
50%
90%

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$10.36 - $19.67
$10
$14
$20
MEDIAN: $14.37
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$27,095 - $62,717  
   
Bonus
$242.40 - $4,932  
Profit Sharing
$3,575  
Commission
$600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,202 - $48,199  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 130
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$10.36 - $19.67  
   
Hourly Tips
$5.00  
Overtime
$15.37 - $30.20  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$242.40 - $4,932  
   
Commission
$600  
Profit Sharing
$3,575  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,202 - $48,199  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 489

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Job Description for Dispatcher (but not Police, Fire, or Ambulance)

Dispatchers (not police, fire, or ambulance) are responsible for answering all incoming telephone calls, taking down information received from callers, and relaying that information to the drivers in a clear and timely fashion. Dispatchers handle data entry and bookkeeping; for this reason, they must be computer literate and have excellent typing skills. This position is fast paced and requires a great deal of concentration and patience. Dispatchers are required to have excellent communication skills, since they will be dealing directly with our callers; it is important to be well spoken and polite at all times.

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Dispatcher (but not Police, Fire, or Ambulance) Tasks

  • Dispatch drivers for shipment pick-ups and deliveries.
  • Update shipment tracking system and maintain timely data integrity.
  • Prioritize time sensitive cargo.
  • Notify drivers of pick-up and delivery assignments.

Common Career Paths for Dispatcher (but not Police, Fire, or Ambulance)


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Dispatcher (but not Police, Fire, or Ambulance) Job Listings

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Popular Employer Salaries for Dispatcher (but not Police, Fire, or Ambulance)

Popular Skills for Dispatcher (but not Police, Fire, or Ambulance)

Pay by Experience Level for Dispatcher (but not Police, Fire, or Ambulance)

Pay by Experience for a Dispatcher (but not Police, Fire, or Ambulance) has a positive trend. An entry-level Dispatcher (but not Police, Fire, or Ambulance) with less than 5 years of experience can expect to earn an average total compensation of $32,000 based on 376 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Dispatcher (but not Police, Fire, or Ambulance) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $34,000 based on 197 salaries. An experienced Dispatcher (but not Police, Fire, or Ambulance) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $37,000 based on 144 salaries. A Dispatcher (but not Police, Fire, or Ambulance) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $37,000 based on 28 salaries.

Pay Difference by Location

National Average: $33,041

Larger city markers indicate a job is popular in that location.

Dispatcher (but not Police, Fire, or Ambulance) Reviews

Q: What is it like working as a Dispatcher (but not Police, Fire, or Ambulance)?

Dispatcher (but not Police, Fire, or Ambulance) in Columbia:
"Transportation Highlights."
Pros: The customers and employees make the job interesting and worth the effort needed. Our employer is not only helpful to the staff but also extends himself for the well being of each customer. While the pay may not be what other companies offer, or even up to there standards, he more than makes up for that with his willingness to help as much as he can.
Cons: The fact that the pay is based per call and entry rather than offering straight time.

Dispatcher (but not Police, Fire, or Ambulance) in Reno:
Pros: Extremely busy, highly stressful and challenging, very high attention to detail, ability to multi-task is a must.
Cons: The management and our slim available resources for calls.

Dispatcher (but not Police, Fire, or Ambulance) in Scottsdale:
"Difficult to narrow into this title - Solar."
Pros: I was lucky to be the first one in this position, my position blends with many other functions and departments.
Cons: I am assigned a title that no longer fits me and it is now part of my tasks to narrow all positions following me.

Related Job Salaries

Key Stats for Dispatcher (but not Police, Fire, or Ambulance)

Gender

Female
58 %
Male
42 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 94 votes.
Less than 1 year
5%
1-4 years
47%
5-9 years
23%
10-19 years
22%
20 years or more
5%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Dispatcher (but not Police, Fire, or Ambulance) Salaries

▲13%

▲11%

▲4%

National Average
$33,000

▼5%

Skills That Affect Dispatcher (but not Police, Fire, or Ambulance) Salaries

Logistics
▲30%

Microsoft Office
▲17%

People Management
▲16%

Microsoft Excel
▲8%

Team Leadership
▲7%

Scheduling
▼0%

National Average
$33,000

▼1%


▼3%


Customer Service Metrics
▼6%

Problem Solving
▼9%

Systems Computer/Console Operations
▼11%

Job Scheduling
▼12%

Billing
▼25%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 94 votes.

Gender

Female
58 %
Male
42 %

Years of Experience

Less than 1 year
5%
1-4 years
47%
5-9 years
23%
10-19 years
22%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 70%
dental benefits
Dental: 60%
vision benefits
Vision: 52%
no benefits
None: 28%