Dock workers are skilled employees who work in a fast-paced, physically intense work environment. They work in a variety of facilities that require freight services, such as retailers, meat and poultry processing facilities, and companies in the industrial and construction fields. Their main duties include verifying the contents of freight shipments, comparing invoices for shipments to the actual products or materials received, preparing reports such as shipping orders and inventories, and weighing and documenting of outgoing shipments. They are also in charge of performing recordkeeping for damages or other inventory discrepancies, bringing damages or other shipment concerns to management, contacting other parties, such as freight companies or wholesalers to dictate instructions for outgoing and incoming parcels, and using a sorting, organization, or inventory system to process goods.
Dock Worker Tasks
Unload, sort, stack, and identify all products to maximize space and weight distribution.
Verify that documentation matches freight and document incoming and outgoing freight.
Operate motorized and manual equipment including forklifts, pallet trucks, and hand trucks to handle freight.