Employment representatives must have problem-solving and analytical skills to handle calls and customers' concerns and maintain exceptional customer service. They should also have strong communication skills to provide quality service at all times and work in a fast-paced environment. Employment representatives must also be able to multitask and use Windows applications while assisting customers over the phone. Some extended hours may occasionally be necessary in this position.
Employment representatives must be 18 years of age or older with a high school diploma or equivalent, and a background check may be required by some employers, while applicants must also satisfy requirements of Section 19 of the Federal Deposit Insurance Act. Employment representatives may receive benefits packages which may include 401K and health care insurance, as well as paid holidays and leaves of absence.
Employment Representative Tasks
May be involved in writing and placing advertising for open positions in publications; online and print.
Source, screen and interview applicants to obtain information on work history, training, education, and job skills for open positions; may utilize ATS.
Establish and maintain relationships with hiring managers to stay abreast of current and future hiring and business needs.
Arrange for interviews and provide travel arrangements as necessary.