The escrow assistant is responsible for all administrative and clerical duties involved in the opening, closing, and maintenance of escrow accounts. Individuals in this position occasionally interact with escrow customers, but it is generally an inside position that works only within the company. The day-to-day responsibilities of an escrow assistant typically involve opening escrow orders, preparing final and closing documents, preparing customer billing statements and answering questions regarding billings. They also handle the creation of escrow logs, reports, and other files. Additionally, the escrow assistant is responsible for verifying customer contact and account information.
Escrow assistants generally work in an office setting during regular business hours. This is usually a full-time position, although overtime may be required to meet deadlines. An escrow assistant interacts with various employees in the escrow and customer service departments and typically reports to an escrow manager or escrow officer.
A high school diploma or equivalent is typically required for this position, as well as a minimum of two years' experience in an office environment. Previous experience working in the title or escrow business is generally required or strongly preferred. Escrow assistants must have excellent organization and multitasking skills. They also must be proficient with basic computer software such as the Microsoft Office suite.
Escrow Assistant Tasks
Communicate requirements and other information to clients including title exceptions.
Prepare documents for closing and handle the disbursement and follow up of all escrow transactions.
Open orders, input closing statements from a worksheet prepared by escrow officers.
Interpret earnest money agreements as they relate to closing and prepare all documents required for transactions.