Executive Secretary or Administrative Assistant with Customer Service Skills Salary

For Executive Secretary or Administrative Assistants with Customer Service skills, hourly average wages total $16.07 per hour. Geography is the biggest factor affecting pay for this group, followed by experience level. Most Executive Secretary or Administrative Assistants with Customer Service skills like their work and job satisfaction is high. Although roughly one in four lack health benefits of any kind, a strong majority do enjoy medical insurance, and a majority get dental coverage, too. This overview is based on answers to PayScale's salary questionnaire.

$25,555 - $59,875
(Median)
$26K
$40K
$60K
MEDIAN: $40,119
10%
50%
90%

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$11.88 - $23.70
(Median)
$12
$16
$24
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$25,555 - $59,875  
   
Bonus
$257.60 - $6,040  
Profit Sharing
$4,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,247 - $56,272  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 164
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$11.88 - $23.70  
   
Hourly Tips
$2.22  
Overtime
$15.55 - $38.35  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$257.60 - $6,040  
   
Profit Sharing
$4,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,247 - $56,272  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 212
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Pay by Experience Level for Executive Secretary or Administrative Assistant

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Executive Secretary or Administrative Assistants with Customer Service skills with a lot of experience do not necessarily enjoy more money. Salaries of relatively inexperienced workers fall in the neighborhood of $32K, but folks who have racked up five to 10 years see a notably higher median of $36K. Executive Secretary or Administrative Assistants with Customer Service skills bring in $38K after working for 10 to 20 years. As Executive Secretary or Administrative Assistants with Customer Service skills reach more than two decades on the job, compensation remains commensurate with experience; the average pay in this group is $41K.

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Experience Affects Executive Secretary or Administrative Assistant Salaries

Late-Career
up arrow 12%

Experienced
up arrow 3%

National Average
$37,000

Mid-Career
up arrow 2%

Entry-Level
up arrow 14%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 98 votes.

Gender

Female
96 %
Male
4 %

Years of Experience

Less than 1 year
1%
1-4 years
21%
5-9 years
23%
10-19 years
31%
20 years or more
24%

Common Health Benefits

medical benefits
Medical: 71%
dental benefits
Dental: 62%
medical benefits
Vision: 51%
dental benefits
None: 26%
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