Executive Secretary or Administrative Assistant with Customer Service Skills Salary

Pay for Executive Secretary or Administrative Assistants with Customer Service skills sits in the ballpark of $15.82 per hour. Career duration is the biggest factor affecting pay for this group, followed by geography. Nearly one in four of professionals in this line of work do not receive benefits; however, a strong majority report medical coverage and more than half claim dental coverage as well. Most workers in this position report high levels of job satisfaction. Participants in PayScale's salary questionnaire provided the particulars of this report.

$23,491 - $59,552
(Median)
$23K
$39K
$60K
MEDIAN: $38,782
10%
50%
90%

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$10.12 - $22.12
(Median)
$10
$16
$22
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$23,491 - $59,552  
   
Bonus
$0.00 - $4,174  
Profit Sharing
$950  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,735 - $53,149  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 149
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$10.12 - $22.12  
   
Hourly Tips
$0.00  
Overtime
$0.54 - $35.78  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$0.00 - $4,174  
   
Profit Sharing
$950  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,735 - $53,149  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 195
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Pay by Experience Level for Executive Secretary or Administrative Assistant

Median of all compensation (including tips, bonus, and overtime) by years of experience.


The average beginner in this position makes around $29K, but folks who have been around for five to 10 years see a markedly higher median salary of $36K. For Executive Secretary or Administrative Assistants with Customer Service skills, 10 to 20 years of experience on the job amounts to an average salary of $36K. Survey participants who have worked for more than two decades report bringing in $40K on average.

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Experience Affects Executive Secretary or Administrative Assistant Salaries

Late-Career
up arrow 13%

Experienced
up arrow 3%

Mid-Career
up arrow 3%

National Average
$35,000

Entry-Level
up arrow 18%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 104 votes.

Gender

Female
96 %
Male
4 %

Years of Experience

Less than 1 year
1%
1-4 years
20%
5-9 years
19%
10-19 years
31%
20 years or more
28%

Common Health Benefits

medical benefits
Medical: 71%
dental benefits
Dental: 56%
medical benefits
Vision: 44%
dental benefits
None: 26%
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