Executive Secretary or Administrative Assistant with Customer Service Skills Salary

Pay for Executive Secretary or Administrative Assistants with Customer Service skills sits in the ballpark of $16.08 per hour. Residence is the biggest factor affecting pay for this group, followed by years of experience. The majority of workers are highly satisfied with their job. Unfortunately, some people in this line of work are without benefits — approximately one-fourth lack coverage. On the flip side, a strong majority have medical insurance and a majority receive dental plans. The figures in this rundown are based on the results of PayScale's salary questionnaire.

$26,548 - $59,335
$27K
$40K
$59K
MEDIAN: $39,856
10%
50%
90%

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$11.78 - $23.78
$12
$16
$24
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$26,548 - $59,335  
   
Bonus
$387.83 - $5,980  
Profit Sharing
$4,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,417 - $55,963  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 178
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$11.78 - $23.78  
   
Hourly Tips
$2.22  
Overtime
$16.00 - $37.70  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$387.83 - $5,980  
   
Profit Sharing
$4,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,417 - $55,963  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 229

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Pay by Experience Level for Executive Secretary or Administrative Assistant

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Executive Secretary or Administrative Assistants with Customer Service skills, experience does not seem to be a major factor in determining pay. Those in the early stages of their career can expect to make around $32K; however, individuals with five to 10 years of experience bring in $36K on average — a distinctly larger sum. People with 10 to 20 years of experience make an average of about $38K in this role. More than 20 years of experience mean a somewhat bigger median paycheck of $40K, but it's not much more than what less experienced people make.

Key Stats for Executive Secretary or Administrative Assistant

Gender

Female
96 %
Male
4 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 106 votes.
Less than 1 year
1%
1-4 years
23%
5-9 years
22%
10-19 years
31%
20 years or more
23%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Executive Secretary or Administrative Assistant Salaries

Late-Career
up arrow 9%

Experienced
up arrow 4%

National Average
$37,000

Mid-Career
up arrow 2%

Entry-Level
up arrow 13%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 106 votes.

Gender

Female
96 %
Male
4 %

Years of Experience

Less than 1 year
1%
1-4 years
23%
5-9 years
22%
10-19 years
31%
20 years or more
23%

Common Health Benefits

medical benefits
Medical: 70%
dental benefits
Dental: 61%
vision benefits
Vision: 51%
dental benefits
None: 27%
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